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vincent m.

  • 2 Reviews
  • 8 Helpful Votes
  • 0 Thank Yous

Experience: Shopping

Member since September 2017

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    170

Review Distribution

2 Reviews by vincent

7/24/18

I bought I jeep there... from day one issues. 1) they prepped the wrong jeep and sent all the info to my insurance and then had to re-do everything again 2) service issue after service issue everything from alternator to electrical system etc etc etc...
3) in touch with them dozens of times... total joke waiting on phone, coming in to get car serviced and they were "not ready" with parts yet they told me over phone to come in. Had to take at least 6 vacation days to have car serviced since there is minimal service on Saturday's 4) the only person there with a brain is Bob... the rest are useless 5) I calculated I paid 3/4 in service for what I paid for the car itself...!

10/1/17

Worst customer service I have ever experienced. I never received my items and I am out over $56 for they basically say "we sent it"
Also never rec'd #37640781 and 36436993

Tip for consumers:
stay away

Service
Value
Shipping
Quality
feliciac14
Felicia C. – Tophatter Rep

Vincent,

I'm very sorry to hear you haven't received several of your items. I have reviewed the details of your account and provided order numbers with the following results:

Order #: 36436022 -- Per USPS, this item was delivered to your location on September 19,2017.
Order #: 36434987 -- Per USPS, this item was delivered to your location on September 26,2017.
Order #: 37640781 -- Per USPS, this item is still on its way to your location, with updated tracking as of October 1,2017.
Order #: 36436993 -- Per USPS, this item is still on its way to your location.

When a package shows delivered to your location but not received, we recommend calling the local post office to ask the supervisor to attempt to locate the package using the tracking number. If the post office is unable to assist, you may file a complaint with the USPS at the following link: http://tinyurl.com/pll5os5

Items shipping from different countries take a bit longer than domestic mail to arrive and you may not see tracking updates for part of the journey. Please allow extra time for these to be delivered. Tophatter allows 60 days from shipment date. If your items have not delivered to your location after 60 days, let us know and a refund can be processed.

Thank you for your patience and understanding.
Felicia

vincent Has Earned 8 Votes

Vincent M.'s review of Bayside Chrysler Jeep Dodge earned a Very Helpful vote

Vincent M.'s review of Tophatter earned 7 Very Helpful votes

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