Bath & Body Works

Went to my local Bath & Body Works, got reeeeeaal confused on what to get, or just what in the world I was looking at. Nice lady who works there helped me pick a present for my mom, even found something nice for me. My mom is happy and my house finally smells nice. Kinda pricy, but I'm happy with the purchase

Received a candle container broke refunded money online
No hassle, polite customer service, nice products, great
Sales, fragrances are very nice, lots of scents to choose
From, like rose and lily of the valley

Get on their email list
You will always know about their deals
My new favourite soap is the red wine Merlot

Went to Bath and Body in Jackson Crossing, in Jackson MI, June 3. They had a great sale. I brought 6 items 4 spray mist, 1 men cologne, 3 small hand sanitizers and with a coupon received a free $8.75 men body lotion. My purchase came to $16.01. I saved $66.72. Now, that was a bargain. I go there often for sales. I keep the items for birthday, Christmas, etc. You can get coupons though the mail just by giving phone number. Really, great place on sales.

You guys need to get rid of lasership and also if we pay over a certain amount I think it's only right that you don't charge shipping. We spend so much money with you guys and although you have discounts sometimes I still don't want to pay 5.99 after I've already given you $300 lol

On December 2nd, I went to Bath & Body Works on Flagler and 82nd. It was Candle Day, and overall, it was enjoyable until the checkout point. I feel compelled to share my concerns regarding an interaction with one of their elderly employees.

At the checkout line, this employee grabbed my hand and pulled me because I wasn't standing where the line was supposed to start. This action was not only unwarranted but also quite startling. When I expressed my discomfort and asked her not to lay her hands on me, she responded in a rude manner, even using the term "una atrevida." I found her behavior to be disrespectful and unprofessional.

I must emphasize that such incidents can greatly impact a customer's perception of a brand. I refrained from filing an official complaint at the time, but I believe it's important for Bath & Body Works to be aware of these incidents to maintain a positive shopping environment.

It's worth noting that another customer had a similar encounter with the same employee just 10 minutes before my experience. Overhearing her interactions with others while shopping further highlighted her rude demeanor.

I appreciate your attention to this matter and hope that steps will be taken to ensure a more pleasant experience for customers in the future.

I have been a loyal customer for years however they are loyal to me/us.
Prices continue to go up WHY?; constantly discontinuing scents and replacements to me have not been good. Have u noticed the 1/2 sales scents are always limited and during this time u can hardly checkout as they continue to sell out, we are so valued can't even get free or half price on shipping esp for orders over $100, and last but certainly not least it take at least 2-3 weeks mim before u get your order. Again, what are we getting for our loyalty?

While I do love the product and I think they have great customer service in store and online, the shipping is so incredibly slow! I order on the 15th, says it shipped on the 17 days, now we're at day 9 and the package is still in route. Very slow shipping. Glad it wasn't a gift.

I Always Been a BIG Fan Of Bath & Body Works. They Have Some Wonderful Scents. I Love There Lotions, Body Creams, Body Sprays. Well Hell... I Love All There Products. Lol! :) Now Yes They Step There Game Up. But There Prices Are Getting Out Of Control. I LOVE That They Got This BIG Semi-Annual Sell Going On Right Now. Which are: Select Clearance 75% Off While Supplies Last. And Much More. This Sale is Great For both in Stores or Online. This Sale Started June 4 and ends July 5 2018. So I'm Gonna Go Stock Up On My Lotions And All Before This Deal Ends. Because They Have Some Lotions, Body Creams, Shower Gels, etc. From $3.50 $3.75 $4.75 and so on. Hell You Can't Beat That. So I'm Going To The Mall Rather Then Online. Cause I'm Not Paying NO High Shipping Cost. So YES I'm going to the Mall To Get My Bath & Body Works. Lol! Thanks! :)

Lots of good quality skincare products which smell and feel great. However, I wish they carried a wider range of products e.g. they don't have any sunscreen at all, which I found a bit surprising. Prices are on the higher end, but it's better quality than what you'd find a Walmart too.

I got my order today. One of the body mist was delivered WITHOUT COVER. During transportation because of the way the order was packed most of the mist covers were off.

What happened B&B what happened to the aromatherapy? What happened to the love the real love with the Rosevanilla? What happened to the inspire or the relax or restore? What happened to buy three get three free? This is not the Bath &body that I always shopped for years and stocked up and gave as gifts…. What happened? Yours truly disappointed

I love bath and body works body wash body spray candles plug ins I love everything but the shipping is horrible I ordered mid November and there just now ready to ship during the busy holiday season smh

I have been using Bath and Body Works for over 20 years and I have always been satisfied especially with the hand soap and wallflower/scents.
The smell seems to last forever and a Day.

Its very cute and perfect shop to shop for couples. I have order some really interesting gifts for my better half from here. She likes it.

I love my products they smell so lovely and with great quality, the only thing my brand new lemon Lip Balm was detached and stuck in the lid :( it taste and smell good though and feels great on my lips.

I enjoy shopping here. It is easy and quick when I do not have much time. I can always find deals which important to me. I would recommend these products as gifts for anyone.

For many years this was one of my favorite places to shop. A few years ago I noticed they cut their in-store customer service. First it was no BBW boxes for large volume purchases. Then, no more BBW shopping bags. Next they eliminated the small cello bags with BBW ribbons for tying for gifting. I'm expecting them soon to require customers to bring their own bags. I took to ordering online but now have restricted my orders to only a few times a year when their hand soaps go on sale. I buy in bulk. There are still some fragrances I like, although most of the old classics have been retired. I realize times are hard and I hope they do not shutter their brick and mortar locations.

Every product I've ever used has been top notch. They use great ingredients in their products and all the scents, especially in their signature lotions are extremely long lasting.

My only complaint is they seem to stop making scents that are very popular! I would give 5 stars if they didn't seem to always discontinue my favorite scents!

I love Bath & Body Works. It is my go to place for lotions and soaps. They are always having a sale too which makes it very affordable.

I love the concept of bath and body but the prices are what get me every time :( I can find the same products at walmart for half the price. The reason I give it a 4 star review is because they do offer a different shopping experience than walmart. They emphasis cleanliness and customer support which are two things I think are important in a retail experience.

Bath and Body works has 2 semi annual sales that offers great deals and their customer service is A1

Good experience, one negative is that one of my wallflowers did leak during shipping. Wasn't enough for me to complain or send back though.