I would like to return this item, it is not effective on neighbors barking dogs.
Please ship me a battery that works. Without a working battery the product is worthless.
I paid for the ball but never received it. Please send me one.
I tried it on my dog, all it is doing is make him bark more.
I'm still waiting to hear something about the delay.
So far so good. Looking forward to dealing with you.
Would love to try it but still waiting to receive.
Just one touch. And my dog's attention was directed at me.
Work great as advertised. My dogs quickly stopped barking. Thanks
Had to buy new battery and haven't had a chance to use it yet.
Hoping this works. I will let you know as soon as I try it.
I was interested to see if the product works however I will have to wait to inquire to find out.
Too much blah blah blah. I had more fun with it than my dog
It was somewhat straightforward but it definitely does not work as well as advertised!
Quick and easy and it looked good in the advertisement
Easy to order. Waiting to see if the product works
Very easy and simple great product. The product was just as it said very easy to use.
Answer: Please reach out to support@barxbuddy.com or call 1-213-337-8656 for any account specific questions or concerns.
BarxBuddy has a rating of 3.3 stars from 850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BarxBuddy most frequently mention training tool, border collie and timely manner. BarxBuddy ranks 8th among Pet Supply sites.
Hello Dorothy,
The battery comes shipped in the back of the device but needs to be removed, unwrapped (clear plastic) and attached fully to the prongs in the back of the device. If you need some additional help or photo reference please reach out to our support email for further assistance. (support@barxbuddy.com)