Never got a chance to use it as it was defective. Am in process of returning it-trying to follow all instructions given to me when I called to report the problem. Said credit would be given when received if it is returned in satisfactory condition. ( Shipping both ways at my expense) Hoping for the best.
O k except too many add ons included to process order
I was amazed at how effective this device is. From the first quick press of the button my dog reacted. The only problem is if there are more than on pet, it also affects them, but is still a better close range training device than a shock collar.
To begin with, I ordered one and they sent 2 in two different packages. Our dog could have cared less - didn't even respond to the high pitched sound or the red laser light so, I decided to return both. I called and first of all, the customer service rep tried to get me to keep both for a 10% discount. I said no thank you and she didn't stop trying to talk me into keeping them. Then I was told I had to pay the shipping cost back to them - even though one of them I didn't order. She didn't seem to give a rip. I would not recommend them to my dog let along another human. I think their product is a rip off. Look at the latest reviews.
It shipped fine. And I received and started training with it but other then the flashing lights they could care less as it's not a effective tool
I have two Doodle Breeds that are usually easy to train but this is a non effective tool on them
Had no problems with buying. It even arrived two days ahead of estimated arrival.
However, the very first time I used this on my dog, he attacked me. He's never attacked me for any reason before.
I will never recommend this or anything like it to anyone. Period.
The buying/shipping experience is the only reason I gave it two stars instead of one.
So far I'm not too happy with the product. The battery was very hard to connect and my dog was blissfully unaware that I was even using it, in fact, he seemed to get agitated and barked even worse. On the happiness scale of 1-10, I'm at a 1.
Received it 7 days after they said it shipped. It came from Az. We are in southern Oregon. I could have driven the trip in 4 days. You need to change shippers. It went to Washington for a couple of days. Dog look's shocked when I push the button and then wants to bite the barks buddy….
Quickly ordered and didn't try to sell a ton of extra items. I just got it and haven't had time to use it yet really. I'm not sure if it's going to work good for me or not. It gets the dog's attention but so far they have continued to bark so, I'll give it a chance for another week and if I'm not satisfied, I will be returning it.
So far, so good.
Though i don't like this whole thing where i'm forced to give a review- i wrote "so far, so good", figured that would be enough seeing as how i thought i was just letting you know i'd received my order-
However i find myself needing to give a review… and of a certain length, too.
Well, ok… it arrived in my mailbox. Have no clue if it works- but the box is in good shape and the item itself appears to be made sort of well? Though i'm not sure i'd want to drop it…
I like the product, but I ordered 4 and only received one. I Contacted customer service and got a reply the next day apologizing and told they are shipping out 3 more. Since the problem was on their end I was expecting quicker or upgraded shipping instead of waiting over 2 weeks for my full order to be completed.
First time ordering from you! This ball lasted less then 24 hrs! I have a grown pitbull and these balls are definitely not made for bigger dogs such as mine! I don't want another one I would just like to have my money refunded I'll return the ball to you just tell me how to mail it back! I had the Life time warranty but my dog will destroy it! The packaging was busted when I received it in the mail!
Great simple process. But I'm not sure it's working. The more worked up my dog is, the less it works. I'm sure there's something more I should be doing to reinforce the "not barking at everything that moves" behavior. Hopefully I'll figure it out soon.
I got my BarxBuddy pretty quickly and was very excited only to discover that it does not work - at all. The "flashlight" doesn't even work. It came with a battery, which I installed, and nothing happened when I press the button for the light. Then I tried another battery thinking maybe it was just an old battery and --- nothing. I am quarantined and cannot go out to mail it back for the refund. This is just a piece of junk. Don't waste your money on this!
I recently got an MRI and it was found that i had damage to my frontal lobe. Nothing too serious but it negatively affects my daily life. My mother purchased this because of the neighbors dogs. When she clicked the button the first time i screamed in pain and had to lay down on the floor, it felt like someone was piercing my eardrums and my brain, i had a terrible headache the rest of the night and i cried from the pain for an hour. This product is unsafe and i would not recommend purchasing it, especially because you can't know how it actually affects the animals or people around you, and what happened to me could happen to others.
I purchased this for my eight month old miniature Australian Shepherd puppy. She has started to bark at men and people walking their dogs passed our house. (We live on a street that is a popular area for walkers.) The BarxBuddy had no effect at all. I carried it around with me and used it as directed with zero effect. It was as if I were doing nothing at all. I would not recommend.
I ordered a nail grinder 11 days ago and still don't have it. I have emailed MULTIPLE times. They responded once with useless tracking information. Then yesterday I received a package from them with some sort of rechargeable balls? Didn't order those! This is my first and last time that I will order from them.
The various ways you try to get me to spend more before I can complete checkout is my only complaint
First, the company overcharged, and it took two phone calls to get it corrected. Then the unit would not work at all (tried on 3 dogs - no response) Called the company, said they would take care of it. Nothing. Called 3 weeks later, said would send new unit. Nothing. Gave up for 3 months, tried again by email. Support email bounced. Called service today and they said protocol would not let them service me because of time. Don', don't deal with this group
I'm so happy there is a product like this. I know there is a time and a place for everything. This includes barking. I have no intention of making my pets unable to express themselves. Just at the right time. Packaging was great. It came fully functioning and ready to use.
All it seems to do is give a laser light to detract the dog. Once she sees it yes she stops barking but does not stop her the next time. I don't think the sound wave works. But then again. How can I tell. Up
Their ultrasonic barking device is really something unique. I think they managed that niche well. But I'm not sure about the price tag. In my opinion, they should clarify the price option better, not change it at the last moment. Anyway, the product is good.
Answer: Please reach out to support@barxbuddy.com or call 1-213-337-8656 for any account specific questions or concerns.
BarxBuddy has a rating of 3.4 stars from 864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BarxBuddy most frequently mention training tool, border collie and timely manner. BarxBuddy ranks 8th among Pet Supply sites.