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BartonPublishing

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1 review
14 helpful votes
Follow JoJo S.
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I was simply investigating the purchase but had not authorized it to go ahead. They are 'supposedly' going to send it to an address that they don't have - because there is no place on system to give the delivery address - just my city! Go figure!
They advertise on FACEBOOK - cannot understand why they have not been taken down.
As far as I am concerned the "people" listed on the right of this page are all fake and made up reviews.
But then again look at how fake and dishonest Donald Trump is so no surprise that this is another US faker!

Date of experience: November 10, 2020
Joe B. BartonPublishing Rep
over a year old

It is unclear what website this reviewer visited. If there is an error, then we would like to fix it. But we do not capture or grab details from any customer. Customers must provide email, street address and credit card to make a purchase on a secure website. Feel free to review the many Facebook customers who willingly and freely provide their success stories and testimonials about our products: https://bartonpublishing.com/testimonial/

Illinois
1 review
0 helpful votes
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I purchased the 'subscription' service with full intention of using this product. I discovered that I don't like the taste or consistency. I have asked twice to discontinue my 'subscription.' After 4 months, my bank account is still be credited for your product, although, happily, I did not receive any product this month, December 2023.

Date of experience: December 24, 2023
Joe B. BartonPublishing Rep
over a year old

Thank you for your recent communication regarding your auto order subscription for Ice Tea Lemonade Fiber Greens.

Upon revisiting our records, we note that you initially contacted us on November 1, and we responded promptly on November 2. However, it seems that we did not receive a response to the offer we extended in our message.

As per your request on December 24, we canceled the auto-order on December 26. You will not receive any further shipments. We'd also like to inform you that you also have the option to adjust your auto-order preferences directly through your account on our website.

If you have any outstanding concerns or if there's anything else we can assist you with, please feel free to reach out to support@bartonpublishing.com. Your satisfaction is important to us, and we are here to ensure a smooth resolution.

We appreciate your understanding and value your feedback. Should you have future inquiries or decide to explore our products again, please don't hesitate to contact us.

Thank you for choosing Barton Publishing. We wish you the very best.

Canada
1 review
3 helpful votes
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Cinnachroma
May 18, 2023

Took their cinnachroma for over 4 months and absolutely no change in blood sugar level. It is definitely not what they say. If their products were so good they would not have to send so many emails trying to push other products. Definitely not impressed with this company. BEWARE!

Date of experience: May 18, 2023
Joe B. BartonPublishing Rep
over a year old

Thank you for sharing your feedback regarding your experience with CinnaChroma. We apologize for any disappointment you may have encountered and appreciate the opportunity to address your concerns.

While we understand that CinnaChroma may not have produced the desired results for you, we want to assure you that the effectiveness of our products can vary from person to person. Many of our customers have reported positive outcomes and improvements in their blood sugar levels when incorporating CinnaChroma as part of a comprehensive approach to blood sugar management.

To provide you with further evidence of the effectiveness of our products, we have a playlist of testimonial videos on our YouTube channel. These videos feature real customers who have shared their experiences and the positive impact our program has had on their blood sugar levels. You can access the playlist here: https://www.youtube.com/playlist?list=PLxfgo_EsOCB5aMkybwCGjZWZxbB6_Z81z

In addition to the use of CinnaChroma, we recommend considering our 3-phase diabetes reversal plan, which is available in an ebook format. This comprehensive plan is designed to support individuals with type 2 diabetes or insulin resistance in managing their blood sugar levels naturally. It includes detailed information on meal planning, exercise, stress management, and other lifestyle factors that can contribute to better blood sugar control. The ebook is a valuable resource to complement the use of CinnaChroma and enhance your diabetes management efforts: https://store.bartonpublishing.com/shop/DIA181SOL-REP19KD.html

We appreciate your feedback and want to assure you that we are committed to providing the highest level of customer satisfaction. If you have any further questions or concerns, please do not hesitate to reach out to us. We value your trust in our products and remain dedicated to supporting you on your journey towards better health.

California
1 review
9 helpful votes
Follow Theresa Y.
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I ordered their printed version on a natural cure for acid reflux and thought I would be getting four books. Instead, I get one pamphlet with a picture of four books on the cover. They offer a moneyback guarantee if you are not satisfied. I wasn't but ended up paying for the shipping which was $10. I did take a glance at the material they provide on the subject and all it was is the same information you get from your doctor. There is much better information out there if you're willing to do the research yourself. Don't waste your time or money with this company. Theresa Yeomans

Date of experience: September 16, 2020
Joe B. BartonPublishing Rep
over a year old

You can review a picture of the book here: https://refluxremedy.com. It is an 88-page 8.5 x 11" printed book. An excerpt from Theresa's email to our company: "Last I did take the booklet out and skim the table of contents and the frist few pages." Our refund policy states products need to be returned for a refund. We never received Theresa's book returned, but we refunded in full nonetheless. If you have acid reflux, the remedies will help you - but only if you try them.

South Africa
1 review
2 helpful votes
Follow Alastair C.
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Barton Publishing is a scam company set up in a way that you can't get hold of anybody. You are advertising in Facebook and people in South Africa are getting scammed. I paid roughly R8000.00 about 4 months ago and received nothing. I am going to do a sworn affidavit at the police station here and contact the nearest police station to you to lay a charge of fraud. Alastair Craig.

Date of experience: March 16, 2024
Joe B. BartonPublishing Rep
over a year old

Thank you for reaching out to us and sharing your concerns regarding your recent order experience. We sincerely apologize for any inconvenience you may have faced.

Upon reviewing our records, we can confirm that your order has already been refunded due to the delay caused by customs. We have provided proof of refund to you multiple times via email. We understand that waiting for an order can be frustrating, and we appreciate your patience throughout this process.

Additionally, we have made numerous attempts to address your inquiries and provide assistance via email. We have reached out to you over 15 times in response to your requests for information, including providing the tracking link, receipt, and proof of refund. We have also proactively communicated with you regarding the delay caused by customs and expedited the shipping process as much as possible.

We understand your concerns about not being able to reach us; however, we assure you that we have been actively communicating with you via email to address your concerns and provide assistance.

We also want to address your mention of a chargeback. A chargeback occurs when a customer disputes a charge with their credit card company. In response to your chargeback request, we promptly provided proof of refund to both you and your credit card company.

If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.

Thank you for your understanding and cooperation.

California
1 review
0 helpful votes
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Misleading website!
January 22, 2024

I ordered a book from them and did not receive it. They told me was a digital copy I ordered. HUH? After looking at the fine print, it did say digital access, but it did NOT say digital only! What a con!

Date of experience: January 22, 2024
Joe B. BartonPublishing Rep
over a year old

I appreciate your reaching out and expressing your concerns regarding your recent order. I understand the confusion, and I want to provide clarification on the format of the product you purchased.

Upon reviewing your order, it appears that the digital nature of the product was communicated at the beginning of the ordering process and also on the receipt. I apologize for any confusion that may have arisen, and we appreciate your feedback.

Here are some key points:

Digital Information at the Beginning: We strive to communicate the format of our products clearly at the beginning of the ordering process to ensure customers are aware of what they are purchasing.

Receipt Details: The receipt also provides information about the digital nature of the product. We understand the importance of transparency, and we'll review our communication to ensure it's as clear as possible.

Upsell Option for Print: If a printed version is of interest to you, we offer an upsell option for a print copy immediately after purchase. This allows you to acquire a physical copy if that better suits your preferences.

I want to ensure your satisfaction, and we are here to address this matter promptly. If you have any further concerns or if you would like to explore the print option, please contact our customer care team at support@bartonpublishing.com. They are ready to assist you and discuss any available alternatives.

Once again, I apologize for any inconvenience, and we appreciate your understanding as we work to enhance our communication for a better customer experience.

Florida
1 review
14 helpful votes
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I went online to research this product. Within a month my account was charged over $400 for something I never received. I'm still wondering how they managed to draft this money from my account without my approval or awearness. I never agreed to this or requested this product. Thankfully my bank got all my funds back for me. Be careful when searching online.

Date of experience: May 1, 2020
Joe B. BartonPublishing Rep
over a year old

No order is complete without a customer provide their payment information. Nothing gets added to the order that the customer doesn't want. Every customer is provided with a receipt by email immediately after purchase. Orders with physical products get a tracking link. We would be happy to address any concerns about an order by emailing support@bartonpublishing.com.

Canada
2 reviews
5 helpful votes
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Totally ripped off!
April 24, 2023

I purchased one bottle of Cinnachroma for $69.98. I did not want the online version of the book so I paid 19.97 for booklet I got in the mail. In Canadian dollars that is $121.75. I was charged $411.77. They sent me one bottle of Turmeric which I did not order so add another 69.98 so $94.76 us = $216.51. What was the other $195.26 for? The person I talked to on the phone said she would delete the cost of the online version and the Turmeric which I didn't order. I checked my bank account and she only returned $80. I will never order from them again. I'm phoning back to discuss this again and I will post what they say.

Date of experience: April 24, 2023
Joe B. BartonPublishing Rep
over a year old

Thank you for reaching out about your order. I'm sorry to hear that you accidentally ordered more than you intended. I understand how frustrating that can be. I can assure you that nothing was added to your order without first selecting the item(s) on our offer page. For example, the printed copy was ADDED to your digital order for $19.95 plus international shipping and handling. The offer page included all these details and you agreed to them when you selected YES. The receipt we emailed you immediately after purchase includes all the items you placed in your order.

To process a refund, we'll need you to review your receipt and provide us with the details of the items you'd like refunded. Once we have that information, we'll be happy to process the refund for you or provide return instructions. Please let us know if you have any questions or need any further assistance.

India
1 review
5 helpful votes
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I learned more about the care of diabetes from Barton Publishing than I did in medical school. If you are overweight, pre diabetic, diabetic, have metabolic syndrome, or a family member with any of these, please read this book from Joe Barton Publishing Company.

Date of experience: December 20, 2012
GB
1 review
14 helpful votes
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Bought some CinnaChroma as a trial as they had a 100% guaranteed refund if not satisfied. Well I am very dis-satisfied as I haven't received the product. I am in the UK and was not warned that customs would want another $20 before they would release the goods.
They have flatly refused to refund me – as I haven't received the goods, I CAN'T return them.
Someone called them a bunch of thieves – I'm tempted to agree with them.
Whether the CinnaChroma works, I have no idea, but if you're outside the USA, my advice would be don't buy it.
Should they try to claim this is a false review, I have the email evidence to back up my statement.

Date of experience: November 19, 2020
Joe B. BartonPublishing Rep
over a year old

Hello David. Have you tried contacting customer support? You can reach out to them here: support@bartonpublishing.com. The UK randomly selects packages to hold for customs. If you do not claim the package, it will be returned to us. At that time, we will refund you per our refund policy.

GB
1 review
0 helpful votes
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Awful
March 8, 2024

Misleading junk, gores into a little about the hreart but really its just to get you to buy their products which are not good and do not work very misleadig. Also they mention about this hidden country that nhas the least heart disease with a certain product but they do not mention this hidden secret anywhere

Date of experience: March 8, 2024
Joe B. BartonPublishing Rep
over a year old

We are sorry to hear about your dissatisfaction with our Healthy Heart Solution Kit. Our goal is to provide comprehensive and effective solutions to support heart health, and we regret that you did not find our products to be helpful.

Our Healthy Heart Solution Kit is designed to provide valuable information, natural remedies, and practical tips to help reduce heart problems. It is backed by the expertise of specialized doctors and supported by scientific research. We are confident in the quality and effectiveness of our products, which is why we offer a 365-day money-back guarantee. If you are not satisfied with your purchase, please don't hesitate to contact our customer support team for assistance with a refund.

Regarding the mention of a hidden country with low heart disease rates, this information is revealed in our video presentation accompanying the Healthy Heart Solution Kit. We strive to provide transparent and informative content to our customers, and we hold nothing back in our efforts to educate and empower individuals to improve their heart health.

Once again, we apologize for any confusion or disappointment you may have experienced, and we appreciate your feedback. If you have any further questions or concerns, please feel free to reach out to us: https://bartonpublishing.com/contact

Thank you for considering Barton Publishing, and we hope to have the opportunity to better serve you in the future.

GB
1 review
0 helpful votes
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I enquired about hypertension tablets and ordered one bottle of their advertised tablets. Some time later, I received their call proposing full treatment which I refused. I said I would never jump in with an upfront payment without first testing one bottle. A man talking to me was disappointed and said 'ok, try one bottle'. I received that one bottle, it was Turmeric! - as a single ingredient! It was expensive turmeric, it cost me over £50! A month later out of the blue, I received another bottle, and it transpired that they had arranged a repeat order.! I cancelled it with my bank and had a long dispute, they sent a transcript which showed that I had clearly said I needed to try just one bottle first. Now, I could return this second bottle but looking at their return conditions it would cost me as much as £50 for recorded delivery from the UK to the US and after they would detract their posting costs maybe even more. Very dishonest but crafty operators taking advantage of ill people! Lowest of the low!

Date of experience: May 17, 2024
Joe B. BartonPublishing Rep
12 months ago

Thank you for reaching out to us with your concerns. We understand your frustration and would like to address the issues you raised regarding your recent orders and subscription.

Upon reviewing your account, we found that you initially placed an online order for our digital High Blood Pressure Solution Kit. During this purchase, you also selected to add the TurmericBP+ auto order to your cart. The selection for the TurmericBP+ auto order clearly stated "Monthly Auto-Ship" and "We'll auto-ship you a bottle of TurmericBP+ every month for the discounted price of $47."

After your initial purchase, we sent a receipt via email that detailed your order, including the auto order subscription for TurmericBP+. Reviewing this receipt immediately after purchase would have shown that the selection to create a recurring order was made. Prompt attention to the receipt could have resolved any questions or concerns early on.

We acknowledge that you later spoke with one of our health coaches and declined further assistance. However, during this conversation, there was no mention of your request to cancel the TurmericBP+ subscription. We have reviewed the call transcript and can confirm that this topic was not addressed.

When you later reached out to us, we promptly canceled the auto order subscription as per your request. We understand that the cost of returning the product from the UK to the US can be high, and we regret any inconvenience this may cause.

We strive to operate with transparency and integrity, and we are committed to resolving your concerns.

Thank you for bringing this to our attention. We value your feedback and are here to help.

India
1 review
3 helpful votes
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Dear all at Barton publishing acid reflux review, Thank you again for fast and good service. Thanks for this deal and may be I will buy again another time. Best regards.

Date of experience: November 28, 2012
California
1 review
0 helpful votes
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SCAM
March 19, 2024

Like many others, I feel they are tricking their customers into thinking they have an unconditional 365 day,
For any reason, %100 money back guarantee... Then, when you are not happy with how the product is working, and request a refund, they direct you to heir web page that gives you the small print about their return policy... All MT bottles must be returned... WHO THE F--- KEEPS mt SUPPLEMENT BOTTLES AND WHT ARE WE, THE CONSUMER, NOT BEING MADE AWARE OF THIS BEFORE WE PAY...SCAM! SCAM! SCAM!. SPENT $294 AND GOT A REFUND FOR $28 CROOKED JOE

Date of experience: March 19, 2024
Joe B. BartonPublishing Rep
over a year old

We apologize for any confusion or frustration you have experienced regarding our refund policy. Our goal is always to provide clear and transparent information to our customers.

Our refund policy is prominently displayed on every order page, and we encourage customers to review it before completing their purchase. We understand that returning empty bottles may seem unusual, but it is a standard practice in the supplement industry. This policy ensures that we can process refunds efficiently and fairly.

We strive to offer a generous 365-day money-back guarantee to give our customers peace of mind when trying our products. While we understand your disappointment with the refund amount, we must adhere to our policy to ensure consistency and fairness for all customers.

We value your feedback and will continue to look for ways to improve our communication and customer experience. If you have any further concerns or questions, please don't hesitate to reach out to our customer service team. We are here to assist you in any way we can.

Thank you for your understanding.

Oregon
2 reviews
15 helpful votes
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Joe Barton is a thief
April 13, 2020

When I called to get this Diabetes Solution kit nobody told me to keep my bottles to get a refund all the letters that I receive with the product did not state it this company is a thief Joe Barton will be going to a lake of fire this is the second time this guy ripped me off first time was stocks looks like they kicked him out of there now and now he's stealing people with diabetes do not buy anything from this thief Joe Barton is a thief only thing good is that he's going to hell and the Lake of Fire be able to not buy anything from this thief

Date of experience: April 13, 2020
Joe B. BartonPublishing Rep
over a year old

Our refund policy is available on each and every page of our website or offer page: https://bartonpublishing.com/refund. We have a generous 365 day money back guarantee, even with empty bottles. Our policy states: Physical products must be returned to the above address and include the Order ID and your contact information (including name, address, and phone) in order to be eligible for a refund of the original purchase price.

Japan
1 review
2 helpful votes
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Thank you for your excellent service I am very pleased with your service and will purchase again, I would definitely be able to recommend bartonpublishing.com to my friends and work colleagues.

Date of experience: October 3, 2012
India
1 review
3 helpful votes
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I was more than pleased to see the delivery timetable, especially since it cost me nothing extra, The price was the best available anywhere in the world.

Date of experience: September 27, 2012
India
1 review
3 helpful votes
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I have to say it Joe Barton diabetes solution kit is changing my life for the better. This acid reflux solution kit by Joe Barton is the first step to a new life.

Date of experience: December 12, 2012
India
1 review
2 helpful votes
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Barton Publishing Company
September 19, 2012

Barton Publishing Company - Thanks for a first class service. This is excellent service and I am looking forward to place more orders with you in the future. Thanks.

Date of experience: September 19, 2012
India
1 review
2 helpful votes
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I am very happy with the purchase. I am very pleased with my Barton Publishing Natural Home Remedies

Date of experience: December 5, 2012

Overview

BartonPublishing has a rating of 1.6 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. BartonPublishing ranks 251st among Alternative Medicine sites.

service
5
value
5
shipping
5
returns
5
quality
5