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The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.
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I'll have to go back and look at the way I ordered my product, but I've ended up with 2 corflute signage boards to fix onto a blank metal AFrame sidewalk sign. I really just needed the metal printed with my graphic. I got confused when the order asked if I wanted a border. The metal boards arrived slightly bent on 2 corners - might need more protection when shipping. They may now rust in that spot. Still happy with the products though
Service was tip-top; particularly impressiver was your remark that my jpg definition was not good and your free ugrade of that definition.
The flag which is of excellent quality is from Attalens in Switzerland and my small village of Tatroz belongs that parish. It now flys from my third home in California, UK
Fast art and well done. Shipping of the mouse pads was quick. Mouse pads look great.
As promised. Good quality. It was delayed in shipping but that is not BannerBuzz fault - order early. The girls loved them
Very happy with the product. Will order more. They have attracted plenty off attention.
We had a short timeline need for a farewell gift and when we told them about our timeline they BEAT the best timeline their website offered by 2 days - so we had everything in place the day before we needed it. Very helpful staff will definitely use them again!
Ordering is easy. The banner arrived quickly, and every time we order the banner looks great. Easy company to work with and great quality products.
Good quality and is exactly what I expected. On time and worth every penny
Nice finished product. Fast shipping. We are thrilled with our sign. Bought it to congratulate our daughter on finishing the 10th grade.
In a time crunch and living in a small town where turn-around time isn't the quickest, I took to the internet to find a flag. Upon a google search, I stumbled across banner buzz and took a chance based on reviews and company promises.
The turn-around time was immediate; an instantaneous confirmation, artwork mock up in less than 24 hours and product received within 5 days!
The quality was so good, I ordered 2 flags! I won't hesitate to do business with Banner Buzz in the future!
I ordered two flags about a month ago and was very happy with the product and service. I did a second order and it has taken very long this time around.
Sign was just like I wanted. Delivery was within a week. Very satisfied.
Great experience easy to create, quick service, quality product
Answer: Absolute scam. It is based in India and the quality differed from the UK standards. Had an absolute horrible experience with them. Avoid at all cost
Answer: It is an absolute scam. Please avoid at all cost. I had a horrible experience and got scammed for £200
Answer: No, they never recorrect order or never help you in getting it right. They will leave you in a limbo after the product is delivered, for me they did not provide any instructions and spending hours over phone, chat and email support thee refuse to give any instudtions and asked to figure it out myself. Now i am in loss of over $6500 :(
Hello Sally. Thank you for your feedback. We are sorry to note that you are not satisfied with your flags. We use the most suitable and popular materials for all our products and have worked hard to make the order process as transparent as possible. As mentioned on the product page, this flag is made of 90 GSM flag fabric, designed to be lightweight so it flutters easily. The product is available in four sizes which are listed clearly, and we have shipped the size ordered.
We understand that it is difficult to perceive the feel of a material from the technical definition. Hence, we also offer a Free Sample Kit that contains a leaf of each material we offer - https://www.bannerbuzz.co.nz/sample-kit/p
If you have additional comments or questions, please write to us at feedback@bannerbuzz.com. We will be happy to help.