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BannerBuzz UK Reviews Summary

BannerBuzz UK has a rating of 3.8 stars from 603 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz UK most frequently mention great service, good quality and quick delivery. BannerBuzz UK ranks 8th among Banners sites.

service
250
quality
584
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3,686 reviews

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GB
1 review
0 helpful votes
Follow Anne D.
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Brilliant Banners
November 21, 2025

Easy to design, and the staff are very helpful if you get it wrong. If the photos etc. aren't large enough for the banner you designed, they will enlarge them for you.

Date of experience: November 11, 2025
Veeni M. BannerBuzz UK Rep
1 month ago

Hey Anne! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Awful service
November 20, 2025

So disappointed with this service. I went for the design option and it is truly awful. The wind hole is in the middle of my logo, the file name is printed at the bottom, and the whole experience has been very slow too.

Date of experience: November 11, 2025
Veeni M. BannerBuzz UK Rep
1 month ago

Hi Thomas, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

California
1 review
0 helpful votes
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Perfectly simple
November 16, 2025
Updated review

Straight forward to use and great customer service throughout, very easy to use website, great communication from their team all the way through and a great quality end result.

Date of experience: November 6, 2025
Veeni M. BannerBuzz UK Rep
1 month ago

Hey Stuart! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Nice easy to use site with no hassle
October 29, 2025
Previous review

Nice easy to use site with no hassle. Hopefully the end product is just as good!

Date of experience: October 19, 2025
GB
1 review
0 helpful votes
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I cancelled order
November 15, 2025

Worst customer service experience I have ever encountered. The fact I have been sent survey when order was cancelled says it all!
Thankfully the refund WAS efficient!

Date of experience: November 5, 2025
Veeni M. BannerBuzz UK Rep
1 month ago

Hello Lou, we are sorry for the inconvenience caused regarding the service you received. The review system is automated based on its set configuration. Unfortunately, due to a technical glitch, the review link was sent to your registered email even after the cancellation.

As your feedback is important to us, we will certainly pass it along to the concerned teams to help improve the customer experience.

GB
1 review
0 helpful votes
Follow Sinead N.
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Excellent service. Perfect product
November 14, 2025

Easy to navigate website that allowed me to purchase my required products with ease. Fast turn around. Beautifully printed products. Will use again

Date of experience: November 4, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hey Sinead! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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The design process was reasonably easy and they checked the quality of images. One thing to be aware of, this was air freighted into Stanstead so it is not actually made in the UK, however, it was delivered on the day specified so it was not delayed.

Date of experience: October 12, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hey Thomas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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First class
November 7, 2025

Excellent service, well mannered and helpful staff. They carried out my order to the letter. I would recommend them every time.

Date of experience: October 28, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hey Peter! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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The item received was far bigger than I thought it to be We will try to work with this it was not clear to me or properly explained the for the sizes Thank you Neeta

Date of experience: October 27, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hi Neeta, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Thank you now looking forward to seeing the proof
October 19, 2025
Previous review

Thank you now looking forward to seeing the proof

Date of experience: October 9, 2025
GB
1 review
0 helpful votes
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Product good, delivery terrible
November 6, 2025

Paid extra for express delivery the item was supposed to arrive by the 13th October, it finally arrived on the 27th. To be fair the product is quite good but you need to allow a long delivery time as it will be arriving from India. Which i wasn't aware of.

Date of experience: October 27, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hello Mark, we are sorry for the inconvenience caused to you. The order was shipped for on-time delivery; however, the UPS tracking shows “The receiver has moved” during the delivery attempt. Unfortunately, we do not have direct control over third-party carriers. Nevertheless, we will surely consider your feedback to improve the overall customer experience. We’re glad to know that you are satisfied with the product received.

California
1 review
0 helpful votes
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Great service!
November 6, 2025

Absolutely brilliant service from start to finish. The banner arrived quickly, the print quality is fantastic, and the colours look exactly how I imagined. Great value for money and really helpful communication throughout. Highly recommend!

Date of experience: October 27, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hey Ryan! We are delighted to hear that you are pleased with our product, service and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Delighted!
November 5, 2025

For the amount of choice, the free help with adjusting the quality (to be excellent), the speed of production and delivery, I cannot fault this company. I was also able to get a good discount which made the price amazing too. The only issue for me, was that with not being computer literate, I did need a little help with 'making' the poster.

Date of experience: October 16, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hey Jodi! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Fantastic value
October 31, 2025

What great experiance. Took a while to get the proof right, but once that was doen they produced the flags and delivered them within 3 days.
Outstanding, and they look great on the car, too.

Date of experience: October 21, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Sweden
1 review
0 helpful votes
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Packaging ruined the product
October 31, 2025

Arrived with edges damaged or bent on the film meaning it wont stick to glass propery on edges. The design in the middle wrapped with masking tape meant when pealing away it would damage, stretch and remove the logo design from the glass

Date of experience: October 21, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hi Suraj, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

GB
1 review
0 helpful votes
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Memories preserved
October 30, 2025
Updated review

I've had many vinyl banners produced and they contain fond memories of dogs, sporting occasions and RAF experiences. They are mounted outside in my sanctuary down the field where I can sit, reflect and remember. Priceless!

Date of experience: October 20, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hey John! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Always easy to order
October 12, 2025
Previous review

Always easy to order

Date of experience: October 2, 2025
France
1 review
0 helpful votes
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Avoid at all costs
October 29, 2025

Avoid at all costs, shocking bad company and really unhelpful. Wish I had looked at their poor feedback rather than google advert

Date of experience: October 19, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hello Calum, we are sorry for the inconvenience caused. Upon checking your order details, we see that you had selected the proof request option, and our team shared the proof within 2 hours of order placement. Unfortunately, we did not receive a response for a long time. As mentioned on our website, the final delivery date depends on artwork approval. We notify the updated delivery date as soon as the customer approves the artwork so they have a clear idea of the timeline.

However, as your satisfaction is our priority, our team has processed a refund for your order. If you have any other concerns, please feel free to contact us.

GB
1 review
0 helpful votes
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Dont bother
October 28, 2025

Company is in India, chose express delivery and paid ridiculous amount for it to not be that express as didnt realise it was coming from India. Products looked ok, but when applied to window it was very obvious that there were scratches in the frosting which made them look awful when applied to the window so had to remove. Complete waste ot time and money

Date of experience: October 18, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hi Angela, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

GB
1 review
0 helpful votes
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Not very good quality badge
October 27, 2025

Real hassle with delivery company. They kept trying to delivery while giving no notice, thus it was impossible to make arrangments, meaning I didn't get the products till 4 days after I was supposed to.

Date of experience: October 17, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hi Lawrence, Thank you for sharing your feedback. We’re very sorry to hear about the inconvenience caused by the delivery experience. While we do our best to ensure timely and smooth deliveries, unforeseen scheduling issues with courier partners can occasionally occur. We’ll be sure to share your experience with our logistics team to help improve coordination and communication for future deliveries. We truly appreciate your patience and understanding.

GB
1 review
0 helpful votes
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Best Ever Vinyls
October 24, 2025
Updated review

Over the years we have had vinyls on Music Trailer for different Majorette Troupes and Dance Teams. The Quality and look of this latest vinyls to be applied are the Best Ever Vinyls we have purchased Plus the FREE service to make the vinyls become high resolution was FANTASTIC.

Date of experience: October 14, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hey Adrian! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Loving the system, staff been very helpful and understanding
October 6, 2025
Previous review

Loving the system, staff been very helpful and understanding. Will be back for more products.

Date of experience: September 26, 2025
GB
1 review
0 helpful votes
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Great quality/service
October 23, 2025

We've purchased two items now from Bannerbuzz and have been so impressed with the product/service we received. High quality fabric, easy ordering process (I've used both the "upload your own" and the designer on the website itself), quality printing especially as we ordered large items. Great service too both over the phone and with quick turnaround and delivery times. Would 100% recommend!

Date of experience: October 13, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hey Rebecca! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Absolute joke of a company
October 19, 2025

Where do I start I ordered a 3m tube man and 1.8m fan my fault totally, issue being screw fell out of fan on first use rattling banging, complained and get told I ordered wrong size, so I need to order new size fan which I did, but went back and said fan still not fit for purpose they eventually agreed and wanted me to pay an upgrade to a larger fan but had already ordered a bigger one so didn't want this, in the meantime the larger one I upgraded too arrived but it was in fact another smaller one so I have now paid £60 extra for a fan that I paid a lot less for and now have two small fans one not fit for purpose and other not what I even ordered… absolute joke, I cannot understand how this can be so much hassle.

Date of experience: October 9, 2025
Veeni M. BannerBuzz UK Rep
2 months ago

Hi Mike, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.