BannerBuzz UK has a rating of 4.46 stars from 215 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz UK most frequently mention great service, and good quality. BannerBuzz UK ranks 9th among Banners sites.
No critical highlights yet
As a first time user, the website is very easy to navigate with lots of options at a great price which I love! However when it came to payment (and I REALLY wanted to pay for my stuff), it took several attempts to let me pay because it didn't accept "Crescent" as a street/road name. I got a little bit paranoid that it would take my money the amount of times I clicked purchase (thankfully not!). I got there in the end finally, but might be worth looking into if it's any kind of bug with the system :/
Your address input fields don't recognise a business address that has been in existence for several years. The prompts for incorrect inputs are inadequate. Your call centre rep told me on the phone that I could split an order to send to two different addresses. There is no allowance for this at the checkout stage – the user is forced to choose one shipping address only. Each of the above is an irritant, which made the process of ordering with you a chore.
I'm a disabled customer with poor co ordination. But I get first class every time from a great team
I've used many times before with 5 star help and service
Very helpful and disabled friendly
Always first class service & excellent products. Highly recommended.
Thank you, Steve, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Ordered from before
Hey Cynthia! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Extended delivery date may put some people off, mine arrived a lot quicker than I was expecting, which for me was good. Good quality sign put up, very visible colour, good size for the price, has solved our parking problem. Happy Days.
On line search, easy design too,l price point OK, excellent range of products, great quality for the price.
On line search, easy design tool price point OK.
Quick and easy site to use, xcellent service, good communication, product is great
Provided what I needed
Very quick and efficient even thou there was a confusion with delivery.
Brilliant - really easy to design even with a total lack of skill on my behalf!
Value, quality, reliable
Good overall experience, from ordering to making contact with the company & receiving my order great quality & looks great
WRU helpful
Competitive pricing
Competitive pricing
Design on-line and ordering was really easy, the flag arrived earlier than anticipated and was excellent quality - at a good price. All round, a great experience, and I shall not hesitate to use the company again. Thank you!
So far so good, nice design tool, easy to edit etc.
Now order and delivered within promised timeframe, flags look great. No complaints there
Found on Google
Easy to order, good feed back with follow up layout, great final result.
Found in web search and reasonable pricing.
For an out side banner
Came up on search
Simple to navigate through the website to create my own design
Came up on search engine
Ordering and creating my own design for the banner was so straightforward. Great quality and the banner is already working well.
I have used BannerBuzz in the past and always found the service great.
Easy to personalise and multiple designs from where to choose.
Affordable prices.
Easy to use, fast service our flag arrived promptly very happy will use again in the future
Ease of use and cost
So far so good, fantastic product great price great delivery
Hi, Steven. Thank you for taking the time to leave your feedback. We're glad to hear that you found our product fantastic and our delivery service great. We value your input and will strive to improve our service to meet your expectations fully in the future. If there's anything specific you think we could do better, please feel free to let us know. We appreciate your support!
I found the technical side a bit tricky but by phone, your Matt patiently guided me through the process. He is a credit to your Company.
The artwork proof was a poor representation of that requested and needed to be corrected. This put back the deadline date of delivery beyond the date of the event at which the product would be used!
The price was low and the Flag material was more lightweight than I had anticipated.
Very understanding and helpful but the rep. was not able to arrange for the order to be delivered before the event due to hiccups in the process of correcting mistakes.
Internet search
I found the technical side a bit tricky but by phone, your Matt patiently guided me through the process. He is a credit to your Company.
Internet search
Quick and easy, and good price! Looked as good as I hoped it would.
Came up in Google and website was impressive.
Good product but not easy to navigate the site, accessories too expensive had to look
Elsewhere
The concept of self design is good
Hi Andy, thank you for your time and feedback. We are sorry for the hassle that this may have caused. There are several reasons in hard navigation, such as the connectivity, too many open tabs, the current browser, etc. If you face any kind of issue, you can clear the cookies, try to change the browser or try it after some time. We like to share that we have chat/call feature available for our customers 24 x 7, so if you face the same issue in future, kindly connect with us via chat/call. Our customer support representatives will make sure to help you instantly.
It took me a while to find my way around, but I got there eventually and with help from your office by email.
However, the letters have now arrived and look grand. Thank you.
You had the products I wanted
Brilliant customer service and I received my window stickers within a matter of days - highly recommend!
Easy to use!
Just what we wanted. High quality and quick delivery
Value for money and customer service
Easy order and design process, providing custom labels at a great price, speedily delivered - from Mumbai!
Browsed a few label design programs: it looked the best
Couldn't find my 'saved items' which was frustrating but other than that ordering was pretty simple. When the product arrived it was not what I thought I was getting. I'd already spoken to someone with regard to proofing the design and thought we had eventually understood each other but no! So I rang again and was told how to raise a ticket (feedback on the order). I did as instructed and included 3 pictures one of which was a screen shot of something they sent me to try and reach the proof understanding. I received a timely reply suggesting the issue was one of dimension! Not the case at all and not mentioned in any of my feedback points. Now waiting for a response to my email restating my actual issue. I'm not sure were speaking the same English.
Couldn't find my 'saved items' which was frustrating but other than that ordering was pretty simple. When the product arrived it was not what I thought I was getting. I'd already spoken to someone with regard to proofing the design and thought we had eventually understood each other but no! So I rang again and was told how to raise a ticket (feedback on the order). I did as instructed and included 3 pictures one of which was a screen shot of something they sent me to try and reach the proof understanding. I received a timely reply suggesting the issue was one of dimension! Not the case at all and not mentioned in any of my feedback points. Now waiting for a response to my email restating my actual issue. I'm not sure were speaking the same English.
The option to self design from a range of backgrounds.
Couldn't find my 'saved items' which was frustrating but other than that ordering was pretty simple.
The option to self design from a range of backgrounds.
Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!