Overview
BannerBuzz UK has a rating of 4.4 stars from 315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz UK most frequently mention great service, good quality and quick delivery. BannerBuzz UK ranks 3rd among Banners sites.
Instant Feedback
Quick and easy to pay. Very responsive on chat window.
Easy to generate your own designs. Fun! Turned out better than I thought it would.
Very easy to design your own flag and quick delivery
Took a while to arrive, but the banner was good quality and exactly what I wanted.
Poor experience from artwork not being understood to wrong order completed (missing stands) which I definitely selected, they made me pay again for shipping of the stands. Shipping is far too long and would never have used your company if I knew it was shipping from India. However, product quality was good, if a little challenging to construct.
Overall, very pleased with BannerBuzz who delivered on time and charged a fair price, Banners appear well made. But as they haven't been displayed yet I can't be sure if they are weather resistant and colour fast. Service was generally good. Some language differences meant a couple of calls to me to check an aspect of my order were a bit frustrating, but we got there in the end.
Hi John, Thank you for your thoughtful feedback! We’re glad to hear you were pleased with the timely delivery, quality, and overall service.
Please rest assured that our banners are designed to be durable. Additionally, all our products come with a warranty, so if you experience any issues once the banners are displayed, please don’t hesitate to reach out. Our team will be more than happy to assist you.
We appreciate your business and look forward to serving you again!
Not as much product detail as necessary. Had to call for details about hemming etc.
I had an issue with two of the big window stickers I ordered and took photos and transferred on to the window as asked. To let them see the problem. The edges where not sticking.
As seeing this, they have issued two replacement at no cost to me. Great customer service, keep up the good work.
Thanks
Hey Michael! We're pleased to know that you found our website user-friendly and had a positive experience. We're especially glad that our competitive pricing met your expectations—it’s something we strive to provide for all our customers. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share.
Required quite a lot of help from your staff due to working round the website for the first time.
I needed guidance as to what I was ordering as the 'Masterpiece' image I had created was not showing in the order detail page. However I was told to request a 'proof' which I did, so I'll see what the results are in the next few days, Many thanks. Robert.
Robert.
Thank you, Robert, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Had a terrible issue with getting flags delivered by FedEx. Bannerbuzz much easier to contact and we're very kind and offered full refund. Flags have finally arrived and I'm very pleased with them. Will be using again.
Thank you, Joanna, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
It's a bit confusing to workout how to place the order,(probably just me) got there in the end. Spoke to someone on the phone, nice helpful chap. Very pleased with the end result, great value for money.
Hi Stuart, Thank you for your feedback, and we apologize for any confusion during the ordering process. We're glad to hear that you were able to complete your order and that our team member was helpful in assisting you. We appreciate your patience and will continue working to make the process as straightforward as possible. If you need any further assistance, feel free to reach out!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marc, We sincerely apologize for the poor experience you've had with your order. We understand how frustrating it must be to receive the wrong items, and we're truly sorry for the confusion.
We offer different options for selecting both the graphic and the hardware, and it appears that the order was placed for the graphic-only option, which is why the hardware was not included. We regret that this wasn’t clear during the ordering process, and we truly appreciate your understanding.
Additionally, we strive to meet our shipping schedules, but it seems your order was delayed in transit due to an issue at the shipping carrier's end, and we apologize for this unexpected delay.
We value your feedback and will take steps to improve communication and ensure that such issues do not happen in the future. Thank you for bringing this to our attention, and we hope to make it right for you. If you'd like to resolve the missing hardware, please feel free to reach out, and we will be happy to assist further.