Banggood IN

"banggood is best chinese website, shipping very fast, warranty, all good!
I have ordered tablet, arrived with screen broken and banggood proposed me refund or resend me the product.
I am very satisfied!
Elisa"

I had almost 30 orders from Banggood until now and so far I had no negative experience. I had 3 claims, one was damaged goods during transport and two were product not working as expected or not working at all. All 3 claims have been resolved and i received a full refund, so I am very satisfied with the service. The only negative comment would be that sometimes customer service is slow to respond, so it can take a bit longer (1-2 weeks) to resolve a claim, but the rest of their service is very good.

I have received a tablet with 2 problems on the screen. Some pixels do not work as they should and one pixel does not work at all (always white). Since, I do not want a new tablet, because I can't wait for it considering that it's a present for Christmas, then I have requested a partial refund.
They have told to me to take pictures of the issues and the labels of the tablet and one video. Once done they did the procedure and after 1/2 days, I have received the money. All perfect as it should be. I will continue to buy from banggood.

Banggood offer good deals but you have to be careful. I've noticed that shipping times can vary a lot and not all products live up to their descirptions. If you check customer reviews before buying, you can avoid most disappointments. Their support team tries to help but it's better to avoid issues in the first place

My kids enjoy aircrafts. Banggood has many great options. Considering the pandemic & overwhelming of orders we did have a delay for arrival, yet item did arrived. Unfortunately, the aircraft had some technical problems & Banggood's Customers Service easily came to a resolution & provided fast response for service. Thank you! SG

Great customer service, I had the bad luck of receiving a non functional product, but after contacting the customer service, they sent me a replacement which was ok. I feel happy and safe buying from Banggood.

Meanwhile i have a lot of orders at banggood. Mostly i don't have to wait longer than two weeks to get the items to germany. If you have an issue with an item the service will always try to find a satisfying solution.
I can recommend banggood especially for torches and mobile phones (i only bought this items).

Have used them for the last 6 months. Yes there is a lot of cr@p being sold and there is a lot of great stuff too which outweighs the junk. Ive had a couple of issues of items very badly packaged from sellers. Banggood have been great resolving these issues. They seem to be a platform for others to sell via! So when the seller is at fault, banggood step in and solve any issues and they do it promptly! Very pleased after a dubious step into the world of Banggood! Its safe!

I would like to think that I have ordered many things from Banggood over the last few years. I have always received what I thought I was ordering, for the most part, and when something happens like a product becomes out-of-stock or something, the company is quick in resolving the issue, generally to my satisfaction, fair, at least. In a recent order, one of the products was damaged upon receipt. I advised Banggood and they quickly resolved the issue. So my review is to say that I think that what I receive is good value and if there is a problem then I am confident that the company will quickly resolve the issue.

I bought a Drone on Banggood, upon arrival of the goods the box was damaged, also one arm of the drone seemed damaged, I knew that they had nothing to do with the state of the package, but I still reported it.
They replied immediately and proposed to me to replace the goods, I haven't yet to receive the new drone, but certainly their behavior is synonymous with fairness and professionalism, I will continue to shop with Banggood
Vittorio

I ordered a Emax tinyhawk drone, which unfortunately arrived not working, it made some strange noise from the electronic control board. I contacted BG support, and within 3 days a new board was on its way to me in the mail. Great service!

Had a problem after buying an RC plane, my siquence controller for gear and cabin was not working, found a replacement myself and banggood paid for it. Love this store, they always work for customers satisfaction. Service level is TOP.

I have ordered nearly 100 times from Banggood (Chinese and European warehouse). Delivery time mostly was OK, so was quality of delivered goods.
In both cases you need to have realistic expectations. I take 4 weeks delivery from China as normal and do not expect the same quality from a package of 10 ball bearings for 4€ compared to a single German one for the same price. But it is my decission to order either one according to my requirement.
In case of wrong delivered parts or quality problems Banggood always offered a satisfying solution by either re-sending the item or a refund of the money.
Paperwork for customs purposes could be improved (I had to pick up my goods 3 times at the customs)

The prices of Banggood are good and shipping is their great strength. Their established shipping channels make shipping from China reliably fast. I received all my products pretty much within a maximum of two weeks. Two weeks shipping on Aliexpress is usually a miracle for comparison.
Customer service is great too. They are helpful and when none of the support worked they offered me a refund.
Highly recommended.

I order a lot from China and among my favorite websites is banggood.com.
What I can say about them is that they are trustworthy and they have a great customer service, even though sometimes you need to explain something twice. However, they always deliver what they promise and help you when in need. Also, one important thing is the fact that I never lose money because of them or a package not being delivered.
I really recomand and appreciate their support!