BAM Wholesale Parts

Looking for an OEM rear set cover for my family's 21 Jetta, and came across BAM Autoparts via a Google Search. Was a little leery at first as it was a website I had never used or heard of before, but decided to take a chance as the price was at least 25% cheaper than our local VW dealer. Shipping took about 3 days to action but then had it on my doorstep 2 days later after I got the shipped notification. Will definitely try these guys again for my future OEM parts needs.

Im military and needed a few things before i shipped my car overseas. Well i received the cheaper of my 2 packages. While my 166.10 part is still missing. I have contacted the company multiple times with zero resolution or response. I have a ton of friends that order their parts online and i definitely will not be recommending this company. Its beyond frustrating that my hard earned money i used to fix my vehicle before going oversea where parts are even harder to find is absolutely nuts.

I placed an order with this company a week prior and had to place a second order so, I asked for some shipping assistance. They replied back with "so what" type of an attitude, not to mention, they couldn't even locate my first order that had arrived. Just plain rude. I don't see a company with this type of CS last were long on the online market. I guess I should have review them prior to placing the orders. They won't be getting any additional business from me or any one I know as we order a ton of parts on line.

I ordered 3 parts for my car and 2 of them had to be ordered from the manufacturer. BAM let me know and they still arrived quickly and in condition expected. After that, I ordered a moon roof deflector from BAM without checking other sites. Arrived in 2 days and I already installed it. Car looks great, products are perfect! Definitely will use this site for parts in the future.

I've used Bam Wholesale twice and absolutely love them. Extremely quick service and great discounts!

I ordered a trailer hitch from this website that showed pictures of the bolts and bumper cover as being included. This item didn't have a detailed list of what was included so I based my purchase decision off the photos showing everything included. I received the hitch with nothing else included. I contacted their customer service department and expressed my concern and they informed me this was not included and I could return if I wanted but would have to pay the shipping myself. This website is falsly advertising their products. Their customer service department was extremely rude and informed me the photo of the Jeep in the picture wasn't included either. There are 10+ websites with the same part including the bolts and hitch cover for close to the same price. I only went with this site because it had $15 shipping rather than $30+.

The customer service agent I was emailing with refused to give me their name or the information for the owner/manager of the website after I requested it.

After spending $230, you'd think they'd be a bit more helpful. I wish I would have read all the bad reviews from other people concerning this websites false advertising. Now my options are to ship back and lose out on the shipping I've already paid, and pay another $25 to ship back, or to buy the bolts/bumper cover kit for $40+.

I was worried about purchasing from Bam after reading all these negative reviews. I eventually decided the savings were worth the possible troubles, and plus they allow purchases through PayPal, so you get buyer protection anyway with free return shipping. Anyway, I placed a very large order with 30+ items and they filled it perfectly. Every part number matches exactly what I ordered perfectly. Handling took about a day and they were shipped quickly. I asked them a few questions throughout the process and they were fast and accurate with their responses. Overall great experience. I would not hesitate to purchase from them in the future.

Ordered 3 things for my 22 wrx,,all came to my house within 5 days,,,would do business with them again,,,have good prices also

I ordered a lift kit for my Jeep, brought it to the dealer to have it put on and it's missing parts. I emailed Bam wholesale parts because they don't have a phone number to call and still haven't heard back from them!

All accessories for my Subaru were received on time and are OEM. Good communication from seller and parts were exactly as described.

Ordered product and BAM can't deliver! I guess that don't need my $1072. If the product is on back at least give me a eta. I'll take my money elsewhere!

... all items were replacement Toyota parts and I live three blocks from Interstate 86 in New York. I also benefit from the catalogues of Amayama.com to confirm parts for Japanese built vehicles. I thought Toyota prices were hefty until I checked out Nissan's show.

Great upfront pricing, some of the cheapest I could find but the lack of customer support they have when something goes wrong is not worth. I will stick with other Mopar vendors from here on.

Very disappointed in their service, lack of responsiveness, empathy, etc. order for a 520 dollar roof each was made aug 8, the package got apparently lost and they never checked with me. I found this out a month later when i emailed them about the package. The whole sale dept never returns phone calls and they never called me to give some personal touch or to apologize. I asked them to call me by email and gave them my cell number. I called their managers, and each time when i reached someone they said they would get to the bottom of this but never heard back. I sent them an email early this week to resend the rack, almost two months after i paid for it. Still dont have the rack.

No customer service at all
You better wish nothing how's wrong with your order. Otherwise you will have to start all over again.

They show a picture and description of floor mats for my 2015 Durango for all 3 rows. But in small print in description, they say only 3rd row. The price reflects all 3 rows as sold by other sites. I wish I would have purchased off Amazon instead of BAM since their Website tricks you.

Like others, I had trepidation in placing a large order for accessories for a new car due to mostly negative reviews. Unfortunately I saw the reviews AFTER I had placed the order. So I held my breath and hoped for the best.
The order and products arrived on time, all are as described (OEM) and in perfect condition.

I returned an item as it did not match the website description. I paid $45 for the return shipping. They withheld $13.85 from the refund for there shipping cost. Stay away from this company. UNETHICAL!

Pleasure to do business with. Highly recommend for OEM parts. Shipping speed can improve, but otherwise perfect.

I purchased a $200 part and paid for overnight shipping. 4 days later no part and they could care less. I will NEVER buy from them again.

I purchased several thousand dollars of parts from these guys for the first time using them... they answered all my questions and got me the correct parts for my project one of the parts was damaged in shipping and the got right on it and got me a replacement without any BS

Rip offs. Sent me a defective EV charger and then would not accept the return. The box was suspect because it was not the original packaging and had been opened.

I purchased a roof rack and moldings. Moldings came bent. No phone number, no return e-mails. NEVER!