I bought a part with OEM part number. They sent me wrong part which I didn't need. They said the product which I need was not produced by Toyota anymore. Even not asking me they choosed another part and sent me. I couldn't explain them you don't have right to send me another part before asking me and if you don't have that exact part you have to refund money back. Don't buy from them!
Ordered a front end part for my daughters 2022 Subaru. The picture (diagram) showed the correct side so ordered it. Guess what it was wrong. Emailed but BAM doesn't want to do anything. They didn't even offer a solution just wanted to make excuses why it couldn't be their fault or work with me to get correct part. I bought it online from another dealer so if anyone wants right side bizel no light for 2022 subaru impreza I'll gladly send it to you. Just don't order from BAM
I requested a return label a few days from receiving my items due to not being able to attach my rack. They sent me a rude email stating it was the size for my vin. I responded I had a missing part and could not attach and requested the return. They emailed me an address and no shipping label.
I purchased an expensive Mopar lift kit from them off their eBay store. Turns out they didn't even have the lift kit in stock. They're listing on eBay showed it would be delivered in 6 days, which is impossible when they even don't have it. They charged my credit card and wouldn't respond to messages. I had to call eBay customer service to get refunded. I left negative feedback on eBay with 100% truth and they responded with 100% lies. They are the typical bad company that blames their customers instead of admitting their wrong doing, if you need proof, search their responses to all their negative feedback. Avoid Bam Wholesale parts, there are plenty of reputable honest company's to buy from.
I ordered a lift kit for my Jeep, brought it to the dealer to have it put on and it's missing parts. I emailed Bam wholesale parts because they don't have a phone number to call and still haven't heard back from them!
BUYER BEWARE BUYER BEWARE! Parts were damaged and they claim otherwise so $2000 down the drain STAY AWAY. No response to emails, no phone contact. Just plain old rip off.
I placed an order with this company a week prior and had to place a second order so, I asked for some shipping assistance. They replied back with "so what" type of an attitude, not to mention, they couldn't even locate my first order that had arrived. Just plain rude. I don't see a company with this type of CS last were long on the online market. I guess I should have review them prior to placing the orders. They won't be getting any additional business from me or any one I know as we order a ton of parts on line.
... all items were replacement Toyota parts and I live three blocks from Interstate 86 in New York. I also benefit from the catalogues of Amayama.com to confirm parts for Japanese built vehicles. I thought Toyota prices were hefty until I checked out Nissan's show.
They show a picture and description of floor mats for my 2015 Durango for all 3 rows. But in small print in description, they say only 3rd row. The price reflects all 3 rows as sold by other sites. I wish I would have purchased off Amazon instead of BAM since their Website tricks you.
I returned an item as it did not match the website description. I paid $45 for the return shipping. They withheld $13.85 from the refund for there shipping cost. Stay away from this company. UNETHICAL!
Terrible website. They sent me a USED Defective part and when I ask to send it back they tell me since I had it installed that it is not refundable. They said they can only send it back to warranty and send me a new part. Why were they sending me a used part in the first place this was not stated anywhere on the website. It cost me $100 at the Dealer to have it removed. SCAM SCAM SCAM do not purchase from this shady website...
Looking for an OEM rear set cover for my family's 21 Jetta, and came across BAM Autoparts via a Google Search. Was a little leery at first as it was a website I had never used or heard of before, but decided to take a chance as the price was at least 25% cheaper than our local VW dealer. Shipping took about 3 days to action but then had it on my doorstep 2 days later after I got the shipped notification. Will definitely try these guys again for my future OEM parts needs.
First I asked a question before ordering. They were very helpful. Ordered my OEM trailer hitch and it came pretty quick. Best prices on the internet. Thank you for great services. Can't wait until I installed it. Robert
I ordered 3 parts for my car and 2 of them had to be ordered from the manufacturer. BAM let me know and they still arrived quickly and in condition expected. After that, I ordered a moon roof deflector from BAM without checking other sites. Arrived in 2 days and I already installed it. Car looks great, products are perfect! Definitely will use this site for parts in the future.
I was worried about purchasing from Bam after reading all these negative reviews. I eventually decided the savings were worth the possible troubles, and plus they allow purchases through PayPal, so you get buyer protection anyway with free return shipping. Anyway, I placed a very large order with 30+ items and they filled it perfectly. Every part number matches exactly what I ordered perfectly. Handling took about a day and they were shipped quickly. I asked them a few questions throughout the process and they were fast and accurate with their responses. Overall great experience. I would not hesitate to purchase from them in the future.
Great upfront pricing, some of the cheapest I could find but the lack of customer support they have when something goes wrong is not worth. I will stick with other Mopar vendors from here on.
Im military and needed a few things before i shipped my car overseas. Well i received the cheaper of my 2 packages. While my 166.10 part is still missing. I have contacted the company multiple times with zero resolution or response. I have a ton of friends that order their parts online and i definitely will not be recommending this company. Its beyond frustrating that my hard earned money i used to fix my vehicle before going oversea where parts are even harder to find is absolutely nuts.
Wrong part was in the box they sent me. No apology, blamed Toyota, would not send correct part. Kept going on and on about VIN to make sure correct part, but that is irrelevant if you don't even send the part that is ordered. Hard to reach and absolutely will not admit fault or work to correct things. I'm sure I'll still get charged a restocking fee for their mistake.
These guys never answer their phone, shipped me an already returned item that was missing parts. Took two weeks to get what was missing. Bad attitude and punk kid attitude when I did finally get them to answer the phone. Had to track them down and found three separate phone numbers before I could them to finally take my call. They do not respond to emails sent through their website not do they answer their published phone number on their site. Just place your order online and pay, thats all that they care about.
Very disappointed in their service, lack of responsiveness, empathy, etc. order for a 520 dollar roof each was made aug 8, the package got apparently lost and they never checked with me. I found this out a month later when i emailed them about the package. The whole sale dept never returns phone calls and they never called me to give some personal touch or to apologize. I asked them to call me by email and gave them my cell number. I called their managers, and each time when i reached someone they said they would get to the bottom of this but never heard back. I sent them an email early this week to resend the rack, almost two months after i paid for it. Still dont have the rack.
BAM Wholesale Parts has a rating of 1.9 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BAM Wholesale Parts most frequently mention customer service and phone number. BAM Wholesale Parts ranks 363rd among Auto Parts sites.