Bambuzo

I have tried numerous phone calls and emails but cannot get ahold of anyone (and have had no response to my messages.) They sent me the wrong item, a large purse that cost me over one hundred dollars, in the incorrect color and with a tag on it that had a line through the original price of $90 on what appeared to be a department store tag. I am stuck with this thing and cannot determine how I can get my money refunded. So frustrating!

Clearly this company needs to be reported to the state of Nevada. Its obvious they are writing their own 5 star reviews and its obvious that almost all of this stuff is coming from China. If they price is too cheap, a flag should go up to stay away! Writing a review might warn customers, but everyone needs to report this company!
Call the Attorney General at the number above and file a formal complaint!

I wish I had checked for reviews for this company here, prior to ordering something.

The AC remote didn't work at all on the AC I bought it for, though it was advertised specifically for that model.

Contacting their customer service: I get automated emails asking me to describe the problem, but no solutions.

Note they have a well deserved 'F; BBB rating.

Stay away!

I ordered a product from Bambuzo and because their description was incomplete it was not what I wanted. Their response to my first email did not address my issue. Finally, they sent me a return number and then refused to accept the package when I returned it. I am now out the price of the item plus shipping. When I complained their response was once more not relevant. Since then they don't respond at all. This is the worst company I have used!

I ordered because they said they had the merchandise I wanted. But they really didn't and would not say so even when asked directly. No order confirmation, no shipping date, no tracking number, no response to 5 emails and 2 phone calls. Still have no merchandise a month later and they still have my $427. Am pursuing them through Paypal which finally got a response - now they propose to keep part of my payment. Avoid these scammers.

I have placed an order a month ago and I'm still waiting on an update of my purchase. I received a sent to shipping email three days after my purchase but I never received a tracking number. I have called customer service and only get a full mailbox. I have emailed *******@bambuzo.com and was told my shipment would arrive last Saturday... A week later, I'm still waiting. Be careful using you credit card with this site. Bambuzo is extremely suspect.

This company needs to get it's act together. It sent me an email stating that this order was processed. They haven't charged my credit card yet and they haven't sent me tracking information either. No emails or messages answered. I wish they would go ahead and process my order so I can reverse the charges. Worst company I have dealt with.
Isaac Bautista, Pure Muscle, Inc.

First of all I ordered something for my daughter that she's really been looking forward to getting couldn't hardly get ahold of customer service had to argue with him all morning because they couldn't tell me anything about my order every time I have called it's been a different story I will never use this place ever again what a rip off they don't even need to be in business

Like all the other customers, I ordered an item, got an email saying they would email me when it shipped. I emailed them 10 days later, got no response. I just went on their website and checked my order... CANCELLED! This was my big gift to my mother and now I have nothing. I'm so upset. I paid through Paypal thankfully so I won't get swindled but now I'm completely helpless without my mom's very special gift right before Christmas. CUSTOMERS BEWARE. If I could give ZERO stars I would.

Like so many other people, I put in an order, was promised tracking information etc etc.
One month later, after numerous polite inquiries and finally, demands, all they continued with was the generic "thanks for your patience/we will investigate" blah blah.
No goods, no tracking, no answers!
Put in claim with PayPal and they sorted it... Bambuzo? NEVER AGAIN

We actually did receive the product, however when I tried to return it they absolutely refused to give me any service. I only got one response out of my 7 emails and it was a request to PROVE that I received the item. UGH. Also, I work for the manufacture of several of the products this website is trying to sell and they are WAY overpriced and several of the items are no longer even produced. I would absolutely NOT recommend purchasing at this website.

After weeks of emails back and forth, they have given me no help, made all kinds of promises through their "trouble ticket" system which I think is an intentional scam to waste time thinking they are working on your problem... but after a month - nothing. No help. Never received my daughter's backpack. Just disputed charge with credit card company and got my money back.

This is the most horrible company I have ever had to deal with. Their customer service is a absolute nightmare! The return policy is a total joke! Do not expect to be able to cancel a order and recieve a refund in a timely manner. I am currently fighting them to return a package that I tried to cancel and have had to contact my bank to ensure my money is returned!

I unfortunately impulsively ordered a camera case from this company before realizing AMAZON CARRIED THE SAME PRODUCT AT A MUCH LESSER PRICE! It took almost 3 weeks to arrive (and I even had to email them wondering what happened to my order and attempted to cancel my order but that did not get me anywhere) and when it finally arrived, it came in Amazon package! A middleman with a profit, not a discount company!

It is a great site, has everything. Sends nothing, and no response to emails. I ordered a baby changing table and never got any info regarding the order, just that money was sent. Fortunately I paid with Paypal and since the item was not sent, they did not pay.
I tried this twice thinking perhaps I had done something wrong. Finally sent them another email canceling second order.
Will order from a trusted site and forget the wasted time with these losers.

I brought a pool from here and it was to small for my 10 year old daughter so I called to return it and it took a over a month just for them to approve my return label I went to the post office to return the pool three weeks ago and haven received my refund yet and I ordered this item on June 4,2015 and today is August 6th 2015 bot pleased with customer service or overall company stay away there not right at all

Order date: 20 Sep 15, and they said shipped with USPS after 1 day.
Sent 5-6 email/complains (reply with similar 5-6 apologize notes) but still no shipment tracking note after almost 1 month (till today 16 Oct 15).
Asked for refund but they keep on saying item already shipped and ask me to wait.
Never ever use Bambuzo, unless you want to donate money to them.

Like other reviewers here, I ordered a Christmas gift for my daughter. Got an immediate email with my shipping status listed as 'shipping' and a note telling me that I would be notified when it ships. After waiting well over a week, I logged back into the Web site to check on my order. It was marked as cancelled. Bambuzo didn't even have the common courtesy to notify me that they had cancelled my order. Buyer beware. I would steer clear of this seller. Bambuzo is simply not reliable!

I made a purchased at this website on May 28 2015 and to this date I have not received my package. I have contact several times customer service Dept. (Brian) and he only apologize, but nothing gets done. I even told them that I will put a bad review for them and I will report them to Business Bureau Dept. Please do not buy from this company they are scam. They will take your money and never deliver your items. SCAM SCAM SCAM!

I ordered some fox lights to be delivered to Australia. After 3 weeks (and close to lambing) I had still not received the lights. On further investigation through PayaPal, I find that my order has been cancelled (but not charged for) without my knowledge and no explanation or email. Appalling behaviour. I certainly won't go near this company again.

I ordered my items almost 6 weeks ago and have sent two emails to ask where my items are and they are still 'sent for shipping' it says in my account status. There has been no other tracking info given or any info as to when they will actually be shipped.
Very unhappy.
Will wait one more week and then start the process to get a refund!

My suggestion is to avoid this seller. I payed, I didn't receive my item for reasons they haven't been able to explain, they refunded me. When I check carefully my bank account I noticed they charged me £10 more and refunded me £10 less. I asked for explanations, no answer. In all this I didn't get anything and I lost £20. Not much but still nonsense. Don't trust this seller.

I only discovered it when I went to try to track down a part that should have arrived weeks ago.

Huge waste of time.

They didn't actually steal the money. It looks like they never charged me. But that's not the point.

They promised to deliver something in exchange for money and then not only could they NOT deliver, they didn't even have the decency to tell me so I could make other plans.

Don't waste time trying to call their customer service number either. After waiting on hold it goes to voice mail. Call back and hit '0' to try to get an operator or any live human it it goes to voicemail again. This time the mailbox is full.

Shady, fly by night retailer. Avoid!