Like other reviewers here, I ordered a Christmas gift for my daughter. Got an immediate email with my shipping status listed as 'shipping' and a note telling me that I would be notified when it ships. After waiting well over a week, I logged back into the Web site to check on my order. It was marked as cancelled. Bambuzo didn't even have the common courtesy to notify me that they had cancelled my order. Buyer beware. I would steer clear of this seller. Bambuzo is simply not reliable!