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Bakeren Og Kokken

How would you rate Bakeren Og Kokken?
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Norway
2 reviews
4 helpful votes
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Terrible customer service
February 14, 2018

On their website it listed that they had what I ordered in stock and that it would take 3-4 days to get to me. It took them 9 days to mail it to me and they only did so after I contacted them and were upset about them not keeping what they promised. I received no reply from customer service.

Date of experience: February 13, 2018
Norway
1 review
0 helpful votes
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Bad service
August 29, 2018

I ordered an item on sale and paid with my bankcard. Got a confirmation on email. But 5 days later I got an email saying that they would not send me what I ordered and that they would pay me back in a few days. The explanation was that it was wrongly priced. I checkd their homepage and there the item was still on sale for the same price as I had paid 5 days earlier. Took a whole week for me to receive my money back!

Date of experience: August 29, 2018