BÆRSkin Hoodie has a rating of 2.5 stars from 1,492 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, phone number and credit card. BÆRSkin Hoodie ranks 2nd among Jackets sites.
Very comfortable and well made although one of the drawstrings for hood came away
I bought this for my son and he was delighted with it.
I like the product except when the wind blows the wind does right through this material
The only thing was the length of time it took to receive it.
Hi Deborah,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the warmth of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Each of the nine pockets has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Very good quality fabric, very warm and functional!
Hi Francois,
Thank you for your positive feedback!
I'm thrilled to hear that you find our hoodie to be of very good quality with a warm and functional design. Your satisfaction is our top priority, and we're delighted to know that our product has met your expectations.
If there's anything specific you enjoy about the fabric or if you have any suggestions for improvement, we'd love to hear more about your experience. We're here to ensure that you continue to receive high-quality and comfortable products.
Thank you for choosing our hoodie, and we look forward to serving you with more warmth and functionality in the future!
Best,
Stephanie
They are great coats. They are very comfy. My wife loves it.
Hi Angel,
Thank you so much for your kind words and taking the time to share your positive experience with our hoodies!
We're thrilled to hear that you find them great and, most importantly, that they bring comfort to you. It warms our hearts to know that your wife loves the hoodie too!
If there's ever anything more we can do for you or if you have any suggestions for improvement, please feel free to reach out. Your feedback is invaluable to us as we strive to provide the best possible products for our customers.
Wishing you and your wife many cozy and comfortable moments in our hoodies!
Best,
Stephanie
I thought it was over rated and I was disappointed. Very thin and it didn't fit well. Over priced
Hello Derek,
Thank you for taking the time to answer our survey!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. However, we understand that people have different needs and that our products are not always the best choice for every customer.
When it comes to the price of our hoodies, it is determined by the price of high-quality materials that we use in production in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Great value for money fast shipping great service and fast shipping to Australia.
Hi Greg,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality and design of your new hoodie.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
Fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
We are particularly delighted to hear that you are pleased with our customer support and the delivery time, as we have worked hard to improve these services, and we are now seeing the benefits.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Best fleece ever, very comfortable, very warm, lots of pockets, lots of adjustable features
Hi Mario, thank you for taking the time to post your review here! We are flattered to hear that you found our Baerskin Hoodie to be the best fleece ever, and you liked its comfort, warmth, multiple pockets, and adjustable features. Our team aims to put out quality products that would keep our customers warm and comfortable for any outdoor activity - and your appreciation of our product lets us know that we have succeeded in this. Thank you for shopping with us! We hope to do business with you again soon.
Great product!
Great quality!
I highly recommend it.
Hello Bernardo,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
I like all of the pockets. The warmth and the look.
Hi Joseph,
Thank you so much for taking the time to share your positive feedback!
We're delighted to hear that you appreciate the functionality of the pockets, the warmth, and the overall look of our product.
Your satisfaction is our priority, and it's always rewarding to know when our customers are pleased with their purchase. If there's anything more we can do for you or if you have any additional thoughts to share, please feel free to reach out. We're here to make sure your experience with us continues to be enjoyable.
Wishing you many cozy and stylish moments with your hoodie!
Best,
Stephanie
Needs something to secure the cuffs… other than that I love it….
Hello Ray,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your hoodie in terms of practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the design and an American-style zipper on the right side. Please check our offer on the website, we would be very glad if you give this latest version a chance.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Very satisfied with product in December 2022. Fleeces were well liked
Hi Carl,
Thank you for taking the time to share your positive experience!
I'm glad to hear that you were very satisfied with our product in December 2022, and it's especially gratifying to know that the fleeces were well liked.
Your satisfaction is our top priority, and we appreciate your support. If there's anything specific you enjoyed about the product or if there are any suggestions you'd like to share, we'd love to hear more about your experience.
Thank you for choosing our product, and we look forward to continuing to provide you with high-quality and well-loved items in the future!
Best,
Stephanie
Item was better quality than expected for the price
Hi Thomas,
Thank you so much for sharing your thoughts with us!
We are very happy to hear that you are enjoying the quality and design of your new hoodie.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
This fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I usually wear XL; yours is way too big for me. Gave it to my son-in-law.
Hi Frank,
Thank you very much for sharing your thoughts with us!
We are glad if you find the item you received good for your son-in-law, but we would like to remind you also of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help. If you decide to make a new purchase and need assistance, feel free to contact me at stephanie@baerskinhoodie.com
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Goodies is as described, warm with lots of pockets. Slightly undersized. Good value.
Hi Thompson, thank you for taking some time to post your feedback here! We are pleased to hear that our Baerskin Hoodie was just what you expected, and that you liked that its warm and has lots of pockets. We do understand that the product you received seems to be a little small for you. We would like to let you know that we have an easy exchange and return process for these instances. Should you place another order with us in the future, just contact us shortly after receiving your order and noticing the issue so we can assist you with either options. Thank you for choosing our shop! We look forward to doing business with you again soon.
I was not disappointed; it did it's job as advertised
Hi Herman,
Thank you for sharing your positive experience with us!
I'm delighted to hear that our product lived up to its advertised promises and that you were not disappointed.
Ensuring that our products meet or exceed expectations is a top priority for us, and your satisfaction is a testament to the dedication and effort we put into delivering quality and functionality.
We're grateful for your support and look forward to having you back at our online store!
Best,
Stephanie
Well made, warm, good looking. I bought one for my wife - she loves it!
Hi Elmer,
Thank you for your positive feedback!
I'm thrilled to hear that you find the hoodie well made, warm, and good looking. It's wonderful to know that your wife loves it too!
If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We appreciate your support and the opportunity to provide you with quality products.
Thank you for choosing us, and we look forward to serving you in the future!
Best,
Stephanie
Product very poor quality.bad fitting. Not worth the price
Hello Keith,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the product the same way.
When it comes to hoodie sizing, we would like to remind you of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution. Also, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at stephanie@baerskinhoodie.com, and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Hi Kevin, thank you for taking a moment to write your thoughts here! We are thrilled to hear that you liked our Baerskin Hoodie. We did our best to choose the right materials and add features to our product that would make it windproof, but we understand that we could do better in making it more resistant to wind. We truly appreciate your feedback, as it lets us know how we can make our product even better. We hope to do business with you again soon!