Overview
BÆRSkin Hoodie has a rating of 2.5 stars from 1,493 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 2nd among Jackets sites.
Keep you warm very durable. The only problem I had was the zip on the back pocket broke
Hi James,
Thank you for your feedback!
We are sorry to hear about your zipper on the back pocket. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
SNug as a bug when out and about, bought one from my wife and she loves it as well as looking great
Hello Martin,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that your wife is enjoying the quality of her new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Did not fit correctly and shipping was to long wouldn't buy again and no customer service
Hi Pete,
Thank you so much for sharing your impression with us!
Regarding the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help. We also want to remind you of our exchange policy. You just need to contact us within 14 days after the delivery date and we will get back to you with a satisfactory solution.
If you need any kind of information or assistance, feel free to contact me at stephanie@baerskinhoodie.com.
All the best,
Stephanie
Hard to write a review when I have not yet received the 2 hoodies I ordered.
Dear Hans,
Thank you for contacting us regarding this case!
I checked your order in the system and found that your package is on its way to you at this point.
Please contact me at stephanie@baerskinhoodie.com for any additional information and I will respond immediately.
Thank you for your patience and understanding!
Kind regards,
Stephanie
I bought the Baerskin hoodie for Christmas last year and he loves it. It's his go to hoodie.
Very comfortable, nice and warm love the pockets use it all the time
Hi Ivan,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Bought one for me two for Christmas gifts and we all love them
Hi Mike,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality and design of your new hoodie.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
This fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
The fact after purchasing one hoodie for yourself you also bought two more for your friends, tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I bought this for my husband for his birthday. He loves it.
Hello Carol,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that your husband is enjoying the quality of his new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
It's a Great Christmas gift. Very easy to order online. Feels very comfortable.
Hi Charlie,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
Excellent jacket made with great quality withstands the elements totally worth the money
Hello Nick
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Takes a minute to be delivered, but once it is you wont want to take it off.
Hello Rich,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Hoodie took a minute to arrive, but when it did, it is everything they say it is. Warm, fits great and has plenty of pocets.
My wife absolutely loves it. She wears it all of the time!
Hi Mark,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that your wife loves the quality of her new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Good overall but, don't expect to get delivery in a few days.
Hi there,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our intention is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we are working on improving this service and we expect better results in this aspect very soon.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
The hood is too large and I often have difficulty connecting the zipper.
Hi Daniel, thank you for taking a moment to write a short review here! We understand that you found the hood to be too large and there seems to be an issue with the zipper of the Baerskin Hoodie you received. We are sorry to hear that. Please send me a photo that shows the issue with your zipper at stephanie@baerskinhoodie.com so I can look into this and help offer a satisfactory solution for you. As for the hood, we are glad to let you know that we have made it smaller in our new and improved Baerskin Hoodie 3.0. You can check out the rest of its features here: www.baerskinhoodie.com.
Not Good I thought the product was no better than a fleece that I buy for work.
Hi Peter, thank you for taking the time to leave us a feedback here! We are sorry to hear that our Baerskin Hoodie did not live up to your expectations. Upon checking your feedback on your email communication with us, it seems that your concern was regarding quality. We only used quality and durable materials for our product, but if you have any suggestions on how we can make our product even better, please let me know at stephanie@baerskinhoodie.com.
Very warm and wind resistant. Bulky lots of pockets and xtra sew ons.
The quality of the product and the fit were above expectations. I'm happy with my purchase
Hi Kevin,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Ordering was easy & so was the shipping very convenient and fast
Hi Marjorie,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you and your family are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Very good except the elastic for tightening the hood has snapped inside the cost and can't be used.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jan,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie