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BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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The only negative issue is that the main zipper is on the wrong side. That's a minor issue. Great hoodie overall.
I wore my hoodie Baerskin in the cold during my exercise wonderful! I even brought one for my son,He loves it! Thank you!
I bought this through seeing an ad on Instagram. I ordered a medium but failed to realise the sizings are relative to US market and hence it is far too big in reality. Having said that it is very comfortable and warm and has plenty of pockets so I could not be bothered to return it as it took ages to arrive. Great product but just be wary of the size of in the UK
The zip on on of my hoodies has broken, tried to contact Bearskin but had no reply… absolutely descusting, will not buy again
Good customer service had a hole in one of the pockets when delivered
Contacted customer service and they replaced it
The Hoodies themselves are excellent. Warm, Plenty of pockets, stays in shape pretty well even with pockets full of everyday items like my best multi knife, phone, wallet, car keys ect. Washes up well in a cool wash, so no complaints in that front.
Did think I was getting a Hoodie made in the US, but it seems it's a Chinese Product.
Took ages to arrive, one of the Colors was unavailable but no one told me until I eventually got a reply, But as I said, Product is very good, Customer service needs improving.
All went well from the order going in, to receipt of the garment, to enjoying the wearing experience.
I like the material and warmth of the jacket, the hood, and the pockets. However, the jacket needs a loop at the back of the neck to hang it on a hook. Also, the material of the closure at the wrists is too bulky...as a result they keep catching on things.
Great product, great service and excellent customer service.
I bought one of the first versions of the baerskin hoodie which in contrast to the statement in the advertisement is definitely not windproof or waterproof. I asked the company for a replacement for the newer version which was ignored so I won't be buying the latest version although it does have all the suggestions that I recommended were adopted. Thanks.
Hi John,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry that you didn't recognize the quality of these features the same way.
The BÆRSkin Hoodie is reasonably weatherproof which means you get protection from wind and damp weather. We suggest you check our offer on the website because we recently launched Baerskin Rain Jacket which you can wear over the hoodie and it is completely waterproof!
I'm sorry that you waited longer for a response, recently we had an increased demand for our products, which additionally affected our response rate. We hope you will give our new models a chance.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
Saw this in an ad very I was skeptical but ordered it anyway came in a good amount of time and when I got it, I opened it up and thought wow this is really a nice hoodie. Love the amount of pockets on it. I bought this as a gift and the recipient loves this thing. Where is it all the time and it's just the right amount to keep him warm. It's not over bearing things like that but he loves it and it's very well-made and for the price it was a great buy. I would highly recommend getting one if you choose.
Ordered the appropriate size for me, but you could have got two of me inside it. Material seemed very low quality and cheap. Gave it away to a fat friend. Haven't seen him wearing it at all.
Hello Tony,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within the exchange period stated on our website date and we will get back to them with a satisfactory solution.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
At first I wasn't a fan, I thought too bulky. But after wearing it a few times I found just the opposite. This is by far the best hoodie I've ever owned.
I bought one for each of my sons as well.
Ordered the wrong size, but I got the best customer service, which is very important to me. This product is absolutely amazing!
I bought two and they are exactly what they are said to be. Light weight but very warm, but not heavy. I definitely recommend this product and I will be purchasing more.
I use this hoodie stand alone and under my riding gear on days when the temps go under freezing. Love it.
I purchased the first hoodie for my husband expecting great things from this product whilst out in the fields photographing wild life. It got very baggy in the arms and body. Not very wind proof.
Hi Amanda,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me just kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
Let me just assure you that our designers made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. However, we understand that this kind of cut doesn't work for you and we are sorry about that.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
Love the hoodie, just a point of concern was noted with the front pockets. Material needs to be enforced due to keys easily penetrating and going through the material.
I am really enjoying my Baerskin Hoodie. Comfortable and functional. I travel a lot and it is my go-to outerwear.
It is well made, insulated and hard wearing. The zip is a weak point on the front, on mine, it seems to ride up from the lowest position and allows the thing to "undo" in two directions - not a useful feature. It's good, but maybe not £75 worth - make sure you get it via an offer!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rob,
Thank you for this feedback!
We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
I checked your case in the system and couldn't find any previous communication based on the email you used for the purchase. Kindly check the email address of the recipient.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie