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BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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I've worn it twice over a flannel shirt in sub-30 winter hikes and it's kept me warm. I appreciate the multiple pockets to store my phone, glasses, snacks, and walker. You need to take a light rain jacket if you expect rain in the higher elevations.
I was so happy with my BAERSkin hoodie I bought one for my brother. It is so versatile we wear it for work, hunting, fishing or whatever. Met up with my brother and his wife for lunch and we both laughed because we were both wearing our BAERSkins. Would I buy this again? Absolutely!
Bought one for me and one for my brother. The opening of deer season in Northern California is next weekend and these will be the perfect layer under my GoreTex hunting jacket. I love all the pockets and opportunities to store stuff. Great product!
Bought for my daughter who works outside with the horses year round. She said it blocks the wind and keeps her warm! That's the goal so goal met!
I bought two of these hoodies, one for my husband and one for my stepson, and they both love them! I probably could have bought the size smaller for both of them as they seemed to run a bit large, but overall, they are very happy with them.
I bought this tlfor my very fussy son as a Christmas present, not knowing whether he would like it or not. He loves it. He's a gadgets boy, has and carries all the latest gismo's wuth him and this jacket allows him to carry all his expensive tech with him concealed in his jacket. Its superbly made, great hood for the Scottish weather!
I've have the best hoodie ever! It' has replaced most of my other jackets. I say most, I mean all! I have dust covering the whole lot!
Comfort nothing compares! Wind stopping, top notch, coverage the sleeves, neckline, and the plumber's crack covered!
Solved my "Where are my...? Honey!" issue. Whatever I misplace is usually in one of the many pockets in this hoodie. And since I always wear it I am always organized. Thanks BearSkin!
Every thing was perfect, The only draw back it took some time to recive product. The Hoodie is very warm comfortable and wind resistant!
This is the 3rd item I've ordered from you! I am delighted with the quality of your products. My Son Loves his hoodie and now Bomber Jacket! I Love my hoodie, people ask me about every time I wear it! Great products!
It's everything that's advertised I walked 5 miles every day and it's windy while I walk by the lake so it was pretty much windproof and it worked very happy with it
Bought the Baerskin as I am often outdoors... was good in the summer but the zip failed moving into autumn. Tried several times to contact, via both email and phone with no success. So now I have a product that i cant use
Hi Karl,
Thank you for contacting us about this case!
We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Waist toggles don't tighten down and hold very well. Pockets are kind of small if you have bigger hands. The Velcro doesn't hold that well on the wrists. Wore it to a late season football game in the Midwest, wasn't as warm or wind proof as advertised. Had to layer up.
Hi Brian,
Thank you very much for this feedback!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.
When it comes to the pockets and the velcro, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist
Thank you for your understanding!
All the best,
Stephanie
All the pockets are great, my only complaint, I didn't wait until the newest came out. We got 2.0. Overall still great.
Ordered tactical hoodie. Wore it maybe 3 times. Plastic zippers are complete junk. Bottom of zipper came apart and I cannot zip the shirt closed. Customer service phone is non existent. You are on hold for 30 minutes and line disconnects EVERY TIME!
Hi Gary,
Thank you for contacting us about this case!
We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. We're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.
Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect better results in this aspect very soon.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
I am now entering the second winter season wearing my hoodie. It serves me well. All the seams have remained stitched. There are no threads hanging out. It is an attractive piece of outerwear that draws some positive comments.
The hood is way too large, have to wear a stocking hat for it to fit. The elastic hood drawstrings failed,had replace them with a cord.
Hello Donald,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
This hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Love all the extra pockets that are in the hoodie! Especially when going out for a hike you can pack snacks, drinks and some gear. It's very warm and makes a good thermal layer under a jacket on a cold day.
Zipper on the wrong side. This is not Europe how hard is it to fix this annoyance?
I don't wear it at all. It makes me angry.
Hello Rocky,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie
I love my Bearskin but do wish it was as warm as advertised. I love the fit, colors, and texture but I would be happier if it had cuffs with thumbholes. More windproof would help with the warmth factor. Love all the pockets too!
Hello Michele,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
We understand that you expected more protection from the wind when it comes to our hoodie. Let me just kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
We take suggestions from our customers very seriously, if you have any other suggestions please email me at stephanie@baerskinhoodie.com and I'll gladly assist you.
All the best,
Stephanie
I am your typical freezing cold woman and I have every Patagonia, North Face,Carhartt, FatFace sweatshirt and this is the only sweatshirt I own that I can wear a tshirt under it and be perfectly comfortable in below zero weather and wind! I love this sweatshirt so much and I have washed it a few times and no pilling yet and I was concerned about the dog hair getting stuck but it is actually not bad at all.
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at stephanie@baerskinhoodie.com, and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at stephanie@baerskinhoodie.com, and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help. All the best, Stephanie
Hi Victor,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie