Badoo

I set up a account a few days ago I ran out of chats so I purchased some more credits, the day after that my account was blocked by badoo stating they have had reports I have been breaking their terms and conditions, as this was a shock I contacted badoo for a response about this as to what I have allegedly done I know I haven't had any issues with anyone I have spoken to on there and I haven't sent any images at all nor do I have any inappropriate images on my profile.
When they did get back it was a generic message saying the same thing as when I discovered the account was blocked.
I also asked about the refund for the extra chats they said because I broke the terms I cannot have one. Now one of my concerns is they have not said what it is I have done I only had the account for a few days and it being blocked out of blue a day or so after I pay for extras seems fishy and now not being able to be sure if the subscription is cancelled feels like I have been done over this company needs to not exist it is 100% stealing from customers and when you ask for some answers they ignore you I will be seeking legal advice about this but for the people seeing this stay away it's a scam.

I have friends that use this site that are very close but their Profiles do not show up
WTF badoo?
Every time I try to message someone
They want money, or points, or upgrade
This site sucks

This app will not let you delete your account and goes against the TOS for both the Apple and Andriod app stores.

Once you see you want to delete your account the first few moments after you open it, there is no "delete" option. You have to go through their support team, who then aks you to send them sensitive information about yourself, like your government id, in order to "make sure" that it's really you trying to delete it.

The other option is to send them the date + time of when you registered your account, and even when you screenshot the email verification with the time + date attached they state that it "does not match their records". They really want as much sensitive information + data from you as possible

STAY AWAY AND REPORT THEM TO AS MANY PEOPLE AS YOU CAN

I cannot believe the audacity of this app. I downloaded it and signed up for a free trial. Within the first hour I noticed a lot of unsavory people that there would be no way I would date so I deleted my profile. Not just uninstalled but DELETED. So at that point you would think I wouldn't get charged, well I was wrong. I got hit with a pending charge. Immediately contacted them, on October 4th. Somehow that charge got dropped. Then I got charged on the October 10, 11, 12, and 14th. My first email back from them, well it looks like you don't have an account is what they said. EXACTLY. Next email was can you show proof that you got charged, all the personal information that I didn't want to send but I did. Then I got a response of my email with my card information duplicated back to me. 10 days later I got a "Sorry for the delay...I can absolutely look into this for you. To help us locate the transaction, could you please let me know the following details?

- The last four digits of the credit card used to make the purchase
- The type of card used (e.g. Visa, Mastercard, American Express)
- The date of the transaction
- The card expiration date
- The name printed on the card" message. Mind you I've already done this.

So today another email. "I'm sorry for the delay in responding to you.

I've taken a look at this and can see that you you got lifetime premium as a promo deal.

Please let me know if I can help with anything else."

Uh yeah you can give me my money back. Lifetime premium? First off are you saying your giving me a lifetime premium for free or are you saying I signed up for it. The answer is no I don't want either. Just give me my freaking 36 something dollars back this is RIDICULOUS.

MOST RECENT email as of 1 hour ago. I got the what card did you use email. I have never dealt with a more scammy website app ever. I've already cancelled that card replaced it and contacted my bank. I hope you guys get sued.

70%, at least, of all accounts is fake, pictures are stolen from other social media, I suspect Badoo for creating fake accounts, and misusing user data for financial profits. If you comment on fake messages and profiles, your account will be blocked, and not the fake ones. Stay away.

Dutch follows:
Het ziet er super gelikt uit, de app, en lijken ook veel mooie dames aanwezig, echter zijn het voor 70% nep, en ik vermoed door Badoo zelf gecreerd om betaalde klanten te kijgen. Aan de foto's kan je zien dat ze helemaal niet in de buurt genomen zijn, hehe het voordeel van een kleine land als het Nederland. En dan gaan ze uitgerekend jou dan zogenaamd 'veriferen', en als hun verificatiesysteem niet blijkt te werken, dan bokkeren ze je account, Echt te triest voor woorden. Mag van mijn (internet)aardbodem verdwijnen.

Having tried all the major dating sites over the years, I can safely say that Badoo is the worst I've ever encountered. It's normal on the other 'swipe right/left' sites to receive 5-15 'matches' each day for a relatively average man; on Badoo I've received one in 14 days, and I'm not convinced she's even a real person. I think the issue is country-specific; Badoo has almost no active UK users, so most of the potential matches you are shown have been there long enough to be rated tens of thousands of times over the course of several years. They're no longer active, yet it pretends they are.

Badoo is also a scam site. Don't give them any card details; I decided to try out the £4.99 premium for a week, and literally the next click they had taken an extra £44.99 out of my account to buy credits (credits are required to do almost anything on Badoo - it's very money-grabbing). They do this by automatically signing you up to recurring billing, without actually telling you they've done so; one feature of recurring billing is 'auto top-up' when you fall below 200 credits. Because I had never bought any before, it instantly 'topped up' my balance. I recovered the money but it took several days. Even with premium, you don't get any of the features you'd get with the premium version of any other site.

I don't really understand why anyone would use Badoo. It has no unique functions or features, everything costs a small fortune and the site is set up to scam money out of people (I don't seem to be the only one - check dozens of other reviewers from whom Badoo has taken money without permission). They'll mislead you at every turn. At once point it claimed to have more members from my town than there are residents in my town.

Worst dating site I've encountered. I assume people from other countries have more joy, but don't waste your time or money in the UK.

Hi everybody,
As many others, I've been also scammed this week by Badoo. I wanted to suscribe to a Badoo premium membership for a week, but they charged me for the unlimited version.
Of course I wrote them politely a message to let them now and asking for refund. They just refused, which is completelety ILLEGAL (see below a link concerning the right of cancellation for any customer - you can cancel until 2 Weeks)
http://www.legislation.gov.uk/uksi/2013/3134/regulation/29/made

Problem with Badoo: there is no customer service existing! It means NO phone number, NO email adress, NO names. They want the people to give up, but they don't know me really well...
I think this kind of company has no place on Business market, they have dishonest business practices, and they have absolutely NO intention to improve it. What I recommend you it's just to conduct a legal action, and spread the word as much as you can all over social media (FB, forum, comparators, blogs,.) in every country, in order to let everybody know, how Badoo.com works.
Hope these info could help you.

Crappy app that blocks users from accessing the app after suspicion of violating community guidelines without conducting a proper investigation!

They allowed my profile to be hacked... Went to log in and got a message saying. Wrong password... Thought I'd typed it wrong... Did it again... Same message... Tried to do a password reset... Using forgot password feature... It then said my e-mail address was wrong... It wasnt... By now I'm getting annoyed... I'd been on the site for a long time so knew my details were correct...
I then complained to Badoo... And they said I'd broken some violation rule... What a load of rubbish!
I've always been polite to anyone I've spoken to on the site... And don't use rude words.
So how can Badoo explain that my password was somehow wrong... Reason... Because they allowed it to be changed... And I did'nt receive an e-mail to tell me it had...
So to me member/profile security on the site is'nt very good...
And the violation excuse was how they tried to deny it... Plus they did'nt even tell me what the so-called violation was either...

I did get this from them on... Wed 02/02/2022 16:08
Your account has been blocked
Badoo doesn't work if we treat each other badly, and some of our users have reported that you're breaking our Terms and Conditions.

That is certainly not the case...

But earlier... Wed 02/02/2022 12:17...
Welcome back to Badoo
Good to see you again, Nathan
Since your last visit a whole bunch of new girls in East of England have joined Badoo and would love to meet you.

Welcome back... I'd never left...

And how can of of been rude to anyone when I could'nt even log in...

I think the above more than proves that Badoo allowed my account to be hijacked...

The Badoo response to my review is rubbish... As this is all they keep saying...

Hello Nathan,

We have decided to permanently block your profile for being in violation of our Guidelines.

I love this app, really helped me find a lovely girl, to spend some time with. Highly recommended specially if you are just looking for lovely time.