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Washington
2 reviews
0 helpful votes
Follow Jena s.
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Missing parts
November 30, 2019

My mother got my daughter this Bedroom furniture set for 18 inch dolls. The set was missing the bed and some hangers. I contacted them and they don't care. I have pictures of everything but my mother couldn't find the receipt. If you buy make sure to keep everything and open the box. My mom didn't want to open the box because it was a present.

Date of experience: November 30, 2019
New York
1 review
0 helpful votes
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The company sent new parts because the screw holes did not line up on the first one. The Screws don't stick on the replacement part so it all has to be returned. It is junk.

Date of experience: July 2, 2023
Illinois
2 reviews
3 helpful votes
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Great Toy Bins!
August 14, 2020

I ordered 2 stackable bins and they are spacious and sturdy! Fast shipping, good prices and nice colors. Will order from them again!

Date of experience: August 13, 2020
Virginia
14 reviews
69 helpful votes
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I ordered a few Badger basket items. The first is a 3X3 storage cube. I also ordered 9 sage-green, soft-sided folding cubes to go in the 9 cubby holes. Lastly I ordered an espresso-finished barrel-top toy chest.

The 9 cubes arrived first. They are easy to assemble... just pop open really. They are true to color, material, and description. I have no qualms with them; they are sturdy for what they are.

The white storage unit just arrived and I have no had time to assemble it. Its a heavy package... but that's not a criticism, just a note.

The espresso barrel-top chest is pretty much a disappointment. I start with some of the pros. It is the color described, assembled it looks pretty much like the website, the lid *does* stay open until closed (no slamming lid, its true.) Its not a an unattractive piece. But here are the cons. First, sure the lid does not slam, but it DOES NOT CLOSE PROPERLY either. It sits about an inch open; a safety hazard for little fingers. I suggest attaching a safety latch to either keep it open permanently or to secure it closed until parents open it. The finish has been marred. That was a huge disappointment, especially since I did not realize many of the pieces had scratches until I had it almost entirely assembled. Also, it was missing parts. Fortunately, nothing that prevented it from being assembled (which is good because I did not notice what was missing until I needed it.)

If you buy the barrel-top toy chest, (I don't recommend buying it just FYI), check for missing and damaged parts. I'll call the company on monday, but given that its assembled, I don't expect them to do much about it. If they do... I'll change my rating. Its just such a disappointment to be almost done with the baby room, only to have things like this get in the way.

Date of experience: November 20, 2011