BackyardPoolSuperstoreReviews 1,984

So far, so good. I have trouble sometimes finding genuine Hayward cartridges - hopefully these are the real thing. Well, I received the "Hayward" cartridges and they were not Hayward - they were Pleatco. The photo on the website had "Hayward" written on the cartridge so I assumed it was genuine. I have a drainage issue in my yard and Pleatco cartridges do not last due to the fact that I have to clean them more often than the average pool owner. I could have returned the cartridges at my expense so I kept them and was given a credit for the difference in price - but only after I questioned what they sent. The difference in price for 4 Pleatco vs Hayward was $194. I do not think it would have been credited without my complaints. Disappointing first experience with backyardpoolsuperstore.

Easy to use site-- You had the best online price for this item. You ask for a discount code which "wets the appetite" but could find no link to same.
Product arrived within a week, seems it is very well made and looks as though it will last a long time. Hook up was very easy. Was concerned that guarantee would only be for 60 days because of it not being professionally installed but paperwork that came with pump (Pentair) indicates 1 Year--- hope I don't have to test that. I was very happy with everything about this purchase.