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BackyardPoolSuperstore has a rating of 4.8 stars from 1,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BackyardPoolSuperstore most frequently mention and timely manner. BackyardPoolSuperstore ranks 1st among Swimming Pool sites.
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Ordering is quick and straight forward.
Good prices even though I'm in Florida and have to pay sales tax.
Delivery sucked! I ordered from them because I thought I would get it quickly being in Florida.
It took them 7 business days to ship even though I called twice to expedite.
Probably not a repeat customer.
You had the best price on the filter
So far so good. Price was less than 1/2 local pool store so i saved a ton. I bought an LED light - it was sent in just the regular packaging. I would suggest packing something this breakable in a bigger box with packing materials to protect it. The box looked pretty beat up - haven't installed it yet but it doesn't look broken. Only got the light yesterday, was going to install this weekend.
So far so good tHANKS
I received my pool cleaner very quickly.
First time order. Prompt delivery and satisfactory products and reasonable pricing. I'll be return customer.
Easy to use. And easy to buy from. After receiving my order the part is damaged. I have sent photos of the damaged part in order to get a return tag. Now I'm waiting for a response to get a replacement part I can use! I EXPECT AN ANSWER BY WEDNESDAY 5/25.
Best price
Very difficult to place an order. Called sales number and was put on hold forever. Finally hung up. Was not told there were Two separate packages/delivery times until I inquired.
Great so far
Easy to find, quick check out with PayPal
So far it's fine. Hope it replaces the existing equipment correctly. I had tried to confirm the size of the panel I ordered but could not get that info. The picture appears to look like what I have. What I got is roughly the size of a shoe box and does not perform the functions the original panel did. I would like to return this and buy the correct panel. If someone would contact me it would be very much appreciated. Mike Carter *******813
That was very easy!
The floating unit came in a broken box, don't know if was damaged? Opening the pool this week to test out. Have a picture on how it was delivered.
Quick, easy and you have all the parts I need, THANKS Backyard Pool Superstore!
EXCELLENT!
Easy process and packed well. Very satisfied and will order again. Thank you.
Thus far the website has been easy to use. Received the items I purchased according to the schedule and they are good parts.
Simple ordering process and a great price. My order was quickly shipped to me. I will definitely do business with Backyard Pool Super Store again.
Quick easy service and the right product at the right price.
Discover Backyard Pool Superstore for swimming pool, spa, patio and grill supplies of the highest quality. Order top brand filter equipment, chemicals, replacement parts, cleaners, salt chlorinators, and more at the lowest prices!