BackyardPoolSuperstore
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BackyardPoolSuperstoreReviews 1,984

4.8

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BackyardPoolSuperstore Reviews Summary

BackyardPoolSuperstore has a rating of 4.8 stars from 1,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BackyardPoolSuperstore most frequently mention and timely manner. BackyardPoolSuperstore ranks 1st among Swimming Pool sites.

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William A.
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Ordering is quick and straight forward
May 26, 2016

Ordering is quick and straight forward.
Good prices even though I'm in Florida and have to pay sales tax.

Delivery sucked! I ordered from them because I thought I would get it quickly being in Florida.

It took them 7 business days to ship even though I called twice to expedite.

Probably not a repeat customer.

Date of experience: May 26, 2016
Robert B.
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You had the best price on the filter
May 26, 2016

You had the best price on the filter

Date of experience: May 26, 2016
Gary P.
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So far so good
May 26, 2016

So far so good. Price was less than 1/2 local pool store so i saved a ton. I bought an LED light - it was sent in just the regular packaging. I would suggest packing something this breakable in a bigger box with packing materials to protect it. The box looked pretty beat up - haven't installed it yet but it doesn't look broken. Only got the light yesterday, was going to install this weekend.

Date of experience: May 26, 2016
Ken C.
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So far so good tHANKS
May 26, 2016

So far so good tHANKS

Date of experience: May 26, 2016
KAREN P.
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I received my pool cleaner very quickly
May 25, 2016

I received my pool cleaner very quickly.

Date of experience: May 25, 2016
Dominic B.
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First time order
May 24, 2016

First time order. Prompt delivery and satisfactory products and reasonable pricing. I'll be return customer.

Date of experience: May 24, 2016
Stephen S.
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Easy to use
May 24, 2016

Easy to use. And easy to buy from. After receiving my order the part is damaged. I have sent photos of the damaged part in order to get a return tag. Now I'm waiting for a response to get a replacement part I can use! I EXPECT AN ANSWER BY WEDNESDAY 5/25.

Date of experience: May 24, 2016
Godfrey V.
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Best price
May 24, 2016

Best price

Date of experience: May 24, 2016
Stanley J.
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Very difficult to place an order
May 24, 2016

Very difficult to place an order. Called sales number and was put on hold forever. Finally hung up. Was not told there were Two separate packages/delivery times until I inquired.

Date of experience: May 24, 2016
Mark M.
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Great so far
May 23, 2016

Great so far

Date of experience: May 23, 2016
Greg B.
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Easy to find, quick check out with PayPal
May 23, 2016

Easy to find, quick check out with PayPal

Date of experience: May 23, 2016
Mike C.
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So far it's fine
May 23, 2016

So far it's fine. Hope it replaces the existing equipment correctly. I had tried to confirm the size of the panel I ordered but could not get that info. The picture appears to look like what I have. What I got is roughly the size of a shoe box and does not perform the functions the original panel did. I would like to return this and buy the correct panel. If someone would contact me it would be very much appreciated. Mike Carter *******813

Date of experience: May 23, 2016
Kevin T.
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That was very easy!
May 23, 2016

That was very easy!

Date of experience: May 23, 2016
Frank I.
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The floating unit came in a broken box, don't know if was damaged? Opening the pool this week to test out. Have a picture on how it was delivered.

Date of experience: May 23, 2016
Darin F.
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Quick, easy and you have all the parts I need, THANKS Backyard Pool Superstore!

Date of experience: May 23, 2016
Alan W.
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EXCELLENT!
May 23, 2016

EXCELLENT!

Date of experience: May 23, 2016
Mary K.
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Easy process and packed well
May 23, 2016

Easy process and packed well. Very satisfied and will order again. Thank you.

Date of experience: May 23, 2016
TRL G.
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Thus far the website has been easy to use
May 22, 2016

Thus far the website has been easy to use. Received the items I purchased according to the schedule and they are good parts.

Date of experience: May 22, 2016
Andrew M.
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Simple ordering process and a great price
May 22, 2016

Simple ordering process and a great price. My order was quickly shipped to me. I will definitely do business with Backyard Pool Super Store again.

Date of experience: May 22, 2016
Richard C.
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Quick easy service and the right product at the right price.

Date of experience: May 22, 2016

From the business

Discover Backyard Pool Superstore for swimming pool, spa, patio and grill supplies of the highest quality. Order top brand filter equipment, chemicals, replacement parts, cleaners, salt chlorinators, and more at the lowest prices!