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BackyardPoolSuperstore Reviews Summary
BackyardPoolSuperstore has a rating of 4.8 stars from 1,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BackyardPoolSuperstore most frequently mention and timely manner. BackyardPoolSuperstore ranks 1st among Swimming Pool sites.
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I have ordered several times from bacard pool and they have done an exceptional job each time.
Was an easy shopping experience.
The backboard I received is very cheaply made. With an outrageous Price. I paid triple to comparable products. Clicked send way to soon.
Excellent, and easy!
Very easy web site to use
Arrived quickly
Easy to order online and price was right.
Please delete this account. Do not send me any emails. You need to make a guest check out.
You said that you mailed this on Friday with a 2 day delivery. However, you did not actually mail it until late Monday afternoon and it did not arrive until Friday. Your 2 day priority mailing took a week, yet you still charged me for 2 day service.
Order page requires customer to agree to return policy but you are required to leave page and locate return policy page. Not very convenient.
Excellent store, received items very promptly at a good price.
Very easy to order and find the product. Delivery was quick and on time.
After receiving my filter it is the wrong one. After I repeatedly ask was he sure it was the right one. I gave him a part number and he guaranteed me it was the one. WRONG! So after a couple days of going back and forth we figure out which one I need. Well since I gave them the pt # although the salesman confirmed after double checking so now I have to PAY to ship it back and then wait.on a refund and reorder. Needless to say I'm not happy at all!
Super (store)
Great website and good help when I called the phone number. Thanks!
Easy buying and best price so far!
The pump we ordered arrived broken but after a phone call and an e-mail to customer service w/pictures, we were sent a new pump that arrived the next day. The prices are great and customer service is even better. We will definitely shop at Backyard Pool Superstore again.
Very helpful
Quick and easy to place the order on the website, however there was no update of order once i placed it. The email receipt didn't even have an estimated date of delivery. Also reaching customer service was absolutely insane. I tried to call several times a day, i would hold on for over 15 each time until i hung up,. I also left messages as the recording suggested but i never received a call back. On the 3rd day i finally reached a rep only to be rold that he didn't have an updste on my order. The very next day i received an email that my order shipped. Being able to reach a rep during business hours is also important to a costumer.
So far so good.
From the business
Discover Backyard Pool Superstore for swimming pool, spa, patio and grill supplies of the highest quality. Order top brand filter equipment, chemicals, replacement parts, cleaners, salt chlorinators, and more at the lowest prices!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members