BackyardPoolSuperstore
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BackyardPoolSuperstoreReviews 1,984

4.8

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BackyardPoolSuperstore Reviews Summary

BackyardPoolSuperstore has a rating of 4.8 stars from 1,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BackyardPoolSuperstore most frequently mention and timely manner. BackyardPoolSuperstore ranks 1st among Swimming Pool sites.

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Faissal M.
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Very simple
July 15, 2016

Very simple.

Date of experience: July 15, 2016
Carl S.
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Thanks, prices were good
July 15, 2016

Thanks, prices were good. Now we will see how fast you process and ship

Date of experience: July 15, 2016
Jesus I.
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Great...
July 15, 2016

Great...no issues and great prices

Date of experience: July 15, 2016
David S.
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Easy to shop
July 15, 2016

Easy to shop.

Date of experience: July 15, 2016
Diana H.
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So far so good
July 14, 2016

So far so good. I have done a lot of research on pool cleaners...hope I picked a good one! Haven
't had a chance to try it yet. It's gonna be the weekend thing to do.

Date of experience: July 14, 2016
Jim W.
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Easy to find product
July 14, 2016

Easy to find product.

Date of experience: July 14, 2016
Tim I.
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Good price and free shipping
July 14, 2016

Good price and free shipping

Date of experience: July 14, 2016
Scott M.
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The pool light I ordered arrived not working
July 14, 2016

The pool light I ordered arrived not working. The return process has bee slow, but steady. I have no complaints with the service; too bad the product was defective.

Date of experience: July 14, 2016
Kevin O.
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Always look for discounts or coupons
July 14, 2016

Always look for discounts or coupons

Date of experience: July 14, 2016
Michael S.
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Nice, easy web site!
July 13, 2016

Nice, easy web site!

Date of experience: July 13, 2016
Mark S.
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Great prices, delivery time
July 13, 2016

Great prices, delivery time

Thank you

Date of experience: July 13, 2016
Joyce M.
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Website easy to navigate
July 13, 2016

Website easy to navigate. Prices are great. I do need to know when the items will be shipped and when I can expect to receive them. I would prefer to have had a shipping choice so I could have requested faster time.

Date of experience: July 13, 2016
Alan G.
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Easy to order, came on time as advertised
July 12, 2016

Easy to order, came on time as advertised

Date of experience: July 12, 2016
Jeff H.
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Shipping is more than the price of the item
July 12, 2016

Shipping is more than the price of the item. Why not just send it via USPS?

Date of experience: July 12, 2016
Ralph A.
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Was great easy and fast
July 12, 2016

Was great easy and fast

Date of experience: July 12, 2016
Richard E.
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Website is easy to navigate
July 12, 2016

Website is easy to navigate

Date of experience: July 12, 2016
Carlton L.
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Great
July 12, 2016

Great.
The 100 ft cable one I bought from you through your direct site arrived packed box-in-box with styro peanuts etc.

The "50ft" one I bought from you through eBay because it was a better price arrived with the opened box packed in just a plastic bag.
The cable on that one was supposed to be 50' but it was actually short by more than 8', as finally determined by measuring the cable used to pull it through.

The short cable separated from the previous light cable we used to pull it through the conduit, before emerging at the panel. We thought it was snagged. It required excavation, significant electrical work and rerouting of the conduit sections not buried under concrete deck to find the cable end and complete installation without removing the new light that we had assumed was snagged. It was actually short at least 8', possibly 11-12'.

There is no telling how that happened and I do not believe it was knowingly sent short.

I would buy from you again, price and delivery time was great.

Date of experience: July 12, 2016
Michael L.
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Thank you for having reasonable prices on these hoses. However, requested gray and tan arrived. Not a huge deal as they work just the same don't exactly look right. Perhaps this is normal lot to lot variability in color. If so, please disregard this message.

Date of experience: July 12, 2016
Mark B.
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Great
July 11, 2016

Great

Date of experience: July 11, 2016
Misti S.
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Wow so quick and easy
July 11, 2016

Wow so quick and easy

Date of experience: July 11, 2016

From the business

Discover Backyard Pool Superstore for swimming pool, spa, patio and grill supplies of the highest quality. Order top brand filter equipment, chemicals, replacement parts, cleaners, salt chlorinators, and more at the lowest prices!