BackyardPoolSuperstore
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BackyardPoolSuperstoreReviews 1,984

4.8

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BackyardPoolSuperstore Reviews Summary

BackyardPoolSuperstore has a rating of 4.8 stars from 1,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BackyardPoolSuperstore most frequently mention and timely manner. BackyardPoolSuperstore ranks 1st among Swimming Pool sites.

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Middletonian B.
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Excellent in every aspect except for the fact UPS didn't let us know they had completed the delivery as they normally do.

Date of experience: September 7, 2017
wendy G.
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Ordering was super easy
September 7, 2017

Ordering was super easy. Please notify of expected delivery day since signature is required.

Date of experience: September 7, 2017
Annmarie M.
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Could not find the product locally
September 6, 2017

Could not find the product locally. So glad you had in stock. Helped prolong our pool season.

Date of experience: September 6, 2017
Diane M.
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Thank you
September 6, 2017

Thank you. Great service

Date of experience: September 6, 2017
Maria J.
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Cant believe the price, I'm really happy
September 5, 2017

Cant believe the price, I'm really happy.

Date of experience: September 5, 2017
Clark S.
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Timing was good and price was right
September 5, 2017

Timing was good and price was right. Future surveys should not require a comment to continue.

Date of experience: September 5, 2017
darlene b.
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Horrible to get order done
September 4, 2017

Horrible to get order done

Date of experience: September 4, 2017
GK O.
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Awesome...
September 3, 2017

Awesome... after searching for an hour and 1/2 on various websites Amazon.com finally hooked me up with you and I found the filter I needed in 2 minutes.

Date of experience: September 3, 2017
William T.
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Fast delivery, exactly what i ordered
September 2, 2017

Fast delivery, exactly what i ordered.

Date of experience: September 2, 2017
Judy T.
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This was really easy to order and we looked at the return policy and was happy with that so we had a great experience so far. We received our order in a timely manner and we have it hooked up and is doing great.

Date of experience: September 2, 2017
Patrick G.
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Fast and accurate fulfillment and delivery
August 31, 2017

Fast and accurate fulfillment and delivery. Excellent experience.

Date of experience: August 31, 2017
Roger W.
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Three times I left a message and an email asking for a paid invoice to be sent or emailed to me by PDF attachment. All of my requests HAVE BEEN IGNORED! No one ever answers the customer service phone!

VERY FLAKY!

Date of experience: August 31, 2017
Margaret Y.
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Did not come as soon as it use to
August 30, 2017

Did not come as soon as it use to. It use to be over night nearly.

Date of experience: August 30, 2017
Ernie S.
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So far good...
August 29, 2017

So far good...Now it's all about follow through and delivery of all items ordered.
I'm totally satisfied. Thanks and "I'll be back".

Date of experience: August 29, 2017
S L.
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Was charged for complete order but an item was on backorder & I wasn't notified about it until I wrote an email questioning the missing item. And that took several days to get back to me with their answer.
Tried calling phone number numerous times too but no-one ever answered the call.

Date of experience: August 29, 2017
peter m.
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Good service!
August 29, 2017

Good service! Thanks for prompt delivery!

Date of experience: August 29, 2017
ROSS B.
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Very easy to find and order the parts that I needed... The price was competitive also...

Date of experience: August 28, 2017
Ronald G.
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Great prices and service
August 28, 2017

Great prices and service. Would use again.

Date of experience: August 28, 2017
Steve L.
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So far so good
August 28, 2017

So far so good. Received but is wrong size.requesting rga # and shipping return instructions

Date of experience: August 28, 2017
Renee H.
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It was very simple to navigate and complete the order.

Date of experience: August 27, 2017

From the business

Discover Backyard Pool Superstore for swimming pool, spa, patio and grill supplies of the highest quality. Order top brand filter equipment, chemicals, replacement parts, cleaners, salt chlorinators, and more at the lowest prices!