BackyardPoolSuperstore
website thubmnail of BackyardPoolSuperstore

BackyardPoolSuperstore

How would you rate BackyardPoolSuperstore?
grey star
grey star
grey star
grey star
grey star
Glynda C.
0 reviews
0 helpful votes
Follow Glynda C.
Unfollow Glynda C.
Send Message
Share Review
Report Review

Good, the product I ordered was received in a timely manor. The product is good quality. Would have no problem ordering from them again.

Date of experience: June 19, 2019
Tom C.
0 reviews
0 helpful votes
Follow Tom C.
Unfollow Tom C.
Send Message
Share Review
Report Review

I found a similar item on e bay and called you for information and you answered my question. I than decided to buy it direct from you.

Date of experience: April 22, 2019
Robert S.
0 reviews
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Send Message
Share Review
Report Review

Very competitive pricing, well below competitors
September 20, 2017

Very competitive pricing, well below competitors. Order process was easy, delivery was quick and the product was defect free.

Date of experience: September 20, 2017
Craig M.
0 reviews
0 helpful votes
Follow Craig M.
Unfollow Craig M.
Send Message
Share Review
Report Review

Product delivered on time
August 31, 2016

Product delivered on time. I just wish I could have just bought the cleaner, didn't need the hoses. I'm very satisfied with process.

Date of experience: August 31, 2016
Jeff B.
0 reviews
0 helpful votes
Follow Jeff B.
Unfollow Jeff B.
Send Message
Share Review
Report Review

I liked it but this was my first time so I'll see how it goes.

I was very pleased with the overall process.

Date of experience: March 23, 2016
Jacob K.
0 reviews
0 helpful votes
Follow Jacob K.
Unfollow Jacob K.
Send Message
Share Review
Report Review

The shipment was split
March 26, 2016

The shipment was split. The main part came very fast and the second part about a week later but overall everything went fine.

Date of experience: March 26, 2016
Lisa G.
0 reviews
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Send Message
Share Review
Report Review

Very easy to navigate through the site and the live chat ability was very helpful in determining which model of motor to get.

Date of experience: March 22, 2016
Pamela S.
0 reviews
0 helpful votes
Follow Pamela S.
Unfollow Pamela S.
Send Message
Share Review
Report Review

Your site had the product I wanted for less money than any other site; including the ones that guaranteed they were the cheapest!

Date of experience: August 10, 2015
TRL G.
0 reviews
0 helpful votes
Follow TRL G.
Unfollow TRL G.
Send Message
Share Review
Report Review

Thus far the website has been easy to use
May 22, 2016

Thus far the website has been easy to use. Received the items I purchased according to the schedule and they are good parts.

Date of experience: May 22, 2016
Kenneth L.
0 reviews
0 helpful votes
Follow Kenneth L.
Unfollow Kenneth L.
Send Message
Share Review
Report Review

Shipping was a little slow.I feel the part should have been boxed instead of just in a bag,but the part was what I needed.
THANKS ******

Date of experience: June 24, 2016
Richard M.
0 reviews
0 helpful votes
Follow Richard M.
Unfollow Richard M.
Send Message
Share Review
Report Review

Great
June 6, 2020

Great - received prompt advice from customer support on pump motor and seal kit. Paid a great price and it was delivered on time and as advertised.

Date of experience: June 6, 2020
Marilyn E.
0 reviews
0 helpful votes
Follow Marilyn E.
Unfollow Marilyn E.
Send Message
Share Review
Report Review

Product was as described, price was great, works like a charm, ordering and delivery were perfect and fast.

Date of experience: February 29, 2016
Charlie P.
0 reviews
0 helpful votes
Follow Charlie P.
Unfollow Charlie P.
Send Message
Share Review
Report Review

It was a pretty good experience; however the container was broken open and accessory parts were scattered in and around the carton.

Date of experience: March 19, 2017
Mike A.
0 reviews
0 helpful votes
Follow Mike A.
Unfollow Mike A.
Send Message
Share Review
Report Review

Easy!
April 26, 2016

Easy! Unfortunately our ended up being broken so I cant use the part. I have fill out the RMA and I am awaiting an email to return.

Date of experience: April 26, 2016
Tina P.
0 reviews
0 helpful votes
Follow Tina P.
Unfollow Tina P.
Send Message
Share Review
Report Review

Your website is great and have always had a very good experience with your site and with my shopping. Thank you,

Date of experience: August 18, 2016
CHRISTINE B.
0 reviews
0 helpful votes
Follow CHRISTINE B.
Unfollow CHRISTINE B.
Send Message
Share Review
Report Review

Very difficult to get to speak to a person
June 24, 2016

Very difficult to get to speak to a person. Extremely long hold times and did leave message without a call back.

Date of experience: June 24, 2016
Michael C.
0 reviews
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Send Message
Share Review
Report Review

This is the exact oem part sold in my local pool shop for a much higher price. Very happy with the price and shipping for this part.

Date of experience: April 4, 2016
Charles R.
0 reviews
0 helpful votes
Follow Charles R.
Unfollow Charles R.
Send Message
Share Review
Report Review

I received the hoses for the great white pool cleaner, very quick delivery, was very satisfied overall.

Date of experience: November 16, 2015
Sandra B.
0 reviews
0 helpful votes
Follow Sandra B.
Unfollow Sandra B.
Send Message
Share Review
Report Review

Great price on items that I needed
June 16, 2016

Great price on items that I needed. Prompt attention when I contacted customer service on the delivery.

Date of experience: June 16, 2016
Henry L.
0 reviews
0 helpful votes
Follow Henry L.
Unfollow Henry L.
Send Message
Share Review
Report Review

Checkout process was needlessly complicated
August 18, 2016

Checkout process was needlessly complicated. The part for my filter arrived quickly and was correct and complete.

Date of experience: August 18, 2016

Overview

BackyardPoolSuperstore has a rating of 4.7 stars from 1,978 reviews, indicating that most customers are generally satisfied with their purchases. BackyardPoolSuperstore ranks 114th among Swimming Pool sites.

service
8
value
7
shipping
7
returns
5
quality
4

Instant Feedback

5,590 reviews