Back Market

Not one to buy brand new? Then this is the place for you. You can find anything from current gen to a few gens back. Items are fairly listed, and have never had any issues with delivery/support.

This second purchase was excellent! Great price, condition, shipping. A gift for my 12 yr old grandson. He assumed it was new. I'll defiantly buy from Back Market again.

I purchased 3 times from Back Market, all of which resulted in order cancellation or return due to damaged product.

I do not trust this site and have had a bad experience purchasing from them.

Definitely trustworthy, got both my phone and tablet from them for a fraction of the price. Definitely consider Back Market if you want cheaper electronics.

Phone works beautifully & looks amazing as well! Shipping was also super fast! Go there a day or 2 early! Love my new phone! I would definitely recommend!

Tried to buy iPhone 13pro but payment denied. Called bank, they approved and showed it went thru. Tried purchase again with same. Called and wa put on eternal hold, never picked up. All before the 8pm closing time. CLled next day at 805 am and got thru but now they say they need copy of my ID to verify for " security" sent ID. Still no response for rest of day. Finally called them 10 hours later and after 2o mins of trying to understand bad English, they said it finally verified. But now I have to go online and go through whole purchase again. Only to find out that the phone I wanted is now $35 more! Two days and at keast an hour of my time on the phone and looks like the purchase went through. We will see in a couple days if there are more senseless excuses.

I ordered an Apple Pencil and it came in original packaging and works like brand new. They provided tracking and great communication. 10/10 will be purchasing all my future electronics through them

Really great service and phones come in good condition! Definitely recommend Back Market to anyone looking to purchase for reliable secondhand products.

I've been using backmarket.com since2017, I've purchase 4phones(one Motorola and 3 apple phones) and one MacBook. They've been working perfectly fine. During purchase, I had missed numeric part of my shipping address several times, I contacted the customer service through message, they responded very quickly, and had that been taken care of right away. Gave them a thumb up! I barely write reviews, but really like to share my great experiences with backmarket.

I ordered an iPhone XR as a gift to my kid brother. I wasn't really expecting much as it was a refurbished phone but when I received it I was pleasantly surprised. Not only was the phone in mint condition, it was a total steal. I ordered more from the site (Fitbit and Vizio soundbar). Great customer service and gives you up to date info about where and what is going on with what you ordered.

My items come in excellent condition, can't complain. And customer service is on point, I only wish that my battery was 100/100 but for the price it is good enough.

Purchased a MacBook Air in "excellent" condition. When it arrived, the keyboard was full of dirt and was sticky. The screen was covered in fingerprints. Despite BackMarket claiming that all of their items are "meticulously cleaned" the response I got from customer services was "it does not look like that much dirt". There shouldn't be any dirt on the item at all, it should have been completely cleaned. Not only that but upon turning it on, the web browser was full of history so the laptop had obviously been used. If they'd at least tried to offer some sort of apology about the dirty item then I wouldn't be too fussed but they couldn't care less that they've sent an item out full of the previous owners dead skin, oil and dirt. And that was an excellent condition item, god knows what the fair and good ones are like. They probably come with a complimentary box of dysentery.

Will be returning the MacBook for a refund and won't be going near BackMarket again.

I just wanted too state that the unit is working wonderfully! I am convinced that units can be refurbished and still perform like New! So Thanks for a great purchase!

Really like the website, robust navigation, responsive, easy to use. Really best-of-class communication after order placed and during any necessary follow-up.

3 of 3. I bought three times in backmarket.com, every time perfect product, 0 scratches, original boxes and even better than new I some case. I got an iPhone with cable and original charger evem if not in the apple new boxes.

I ordered an IPhone 8 with 256GB. They sent an IPhone 8 with 64GB and the paperwork still said 256GB. Did they think I wouldn't notice? After calling them on it, they offered $50 back, but that still ment I'd pay more than I would have a paid for a 64GB phone. They will not send me the correct phone I ordered. Looks like I'll need to send everything back and buy again somewhere else... what a waste of time, don't waste yours on their scams.

Bought a used galaxy S20+ and though there's a small scratch on the front glass, everything works as intended. For the price, I'm satisfied with what I got. Thanks!

So far this year, my household has made three separate purchases through Back Market: two iPhones and a MacBook Pro. Not only have all three products been received in excellent condition, but both the servicers and Back Market as a vendor have provided service above and beyond throughout each transaction. Couldn't be happier. As long as we get service like this, there's no reason to go anywhere else!

I purchased a Lenovo IdeaPad to use as I am entering college for my associates degree. I decided to go with refurbished because it was more affordable, I was able to get both the laptop (in excellent condition) and a protection plan that will cover both years I'll be in school and still save some money. I appreciated that Back Market is focused on cutting back on the waste that electronics can produce, particularly in a culture so obsessed with the newest and best. My experience with Back Market was smooth and enjoyable, the seller got back with me within a few hours after I reached out, and I have not had issues with the product. Also, I appreciate that they have a pretty affordable and comprehensive protection plan, I have not yet had to file a claim so I can't speak to that, but so far I am hoping for the best! Overall, No problems so far and would greatly recommend to anyone who is environmentally conscious or is trying to save some money.

In short, I highly recommend Back Market if you're shopping for refurbished items.

I decided to order a refurbished iPad through Back Market after seeing their name pop up on few lists of top refurbished sites. Their selection was great, prices were competitive, and the whole process was a breeze. I ended up ordering an iPad and a case to go with it, both items arriving very quickly!

Due to my own negligence, I ordered a case that did not fit my particular model. Luckily Back Market anticipated my foolishness and provided a not to contact them for any exchanges should anything not fit or work correctly.

Their customer service was awesome and let me know exactly what to do to exchange the case. Again, the whole process was quick and easy and I had a replacement in no time at all.

In the end, I'm extremely pleased with both items. The iPad might as well be brand new. There's not a mark on it, the battery life is outstanding, it arrives with a pristine power cord, and was exactly as described (Arguably better). The Slim Folio case might as well have been brand new as well, even arriving in its original packaging.

If you're looking for refurbished goods, I would definitely recommend Back Market without hesitation.