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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I did not have a good experience with this purchase. All of the sizing is much smaller than the U.S. - waste of my time waiting for the merchandise to return to only have to return it and lose money due to paying for the shipping.
Very slow, perhaps lost? It's been ar least 2 weeks, maybe 3 and no progress
I paid an extra shipping fee for my items to be shipped in time for a trip I was taking. As the time grew closer, I had to contact customer service myself to inquire about my items. It was then I was informed that 1 item was out of stock. Because they would not reach me in time for my trip, I cancelled the entire order. Still have not been refunded!
Like the styles and it was easy enough to shop without having to sign in or create an account.
Difficult to return items that do not fir. No invoice in the package. No return address. Customer service doesn't give the address
The clothing runs small and it is difficult to return any items. It has to be approved by customer service but takes days to receive the return address. They demand the tracking number or they won't accept the return. They try to get you to donate the item without receives any compensation, or a gift card for 30% less than what you paid. I will NOT order from a company that makes it so difficult to return items.
Bit disappointed - sizes vary - the medium ordered is obviously made by two different manufacturers.
Le grey top n'était pas exactement celui sur la photo, il n'y avait pas la camisole blanche qui apparaissait sous le top et ce n'était pas indiqué dans la description
My experience was horrible! My son is getting married next week and I ordered a dress to wear to the rehearsal dinner over 1 month ago. I actually ordered 2 sizes to be sure I would have the right fit. 3 days ago I got an email asking if I had received my order. Since I had not received the order I emailed them. They responded the next day saying both sizes were out of stock! Why did they take my money when I placed my order if these items were out of stock. Shame on them! Now, I'm a few days away from the wedding, no dress and ripped off because i paid for 2 dresses. Buyer beware!
Fit and feel great, Im sure I will enjoy wearing them this summer
I was not notified one of my items was sold out until weeks later. I am still waiting on my other items.
Remember the saying "you get what you pay for" so true here. Most all were made bad, cheap materials. Came much later than said. Don't look like on models. Don't think I'll be ordering again!
Material not as nice as the online photo. Disappointed in my purchase
Love the colors! I was told I looked beautiful. At 70 much of my compliments come from my sweet husband. This complicated came from a young male at the wedding
Loved the clothes will order from them in the future
I will never be enticed to buy another thing from this site
I never received my clothes or was informed they were out of stock until I asked for a review of my order. However they were accommodating with a refund.
The shirt was very cute, but the Fit was not good with my body type.
Not received, even said it would be received in 8-10 days. Been a month
Never got my clothes since I ordered a month ago. I thought they would have come by now. I'm ver disappointed.
Never received the items that were for a trip and now I am home from the trip and I still don't have the items.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members