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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Somewhat happy except I got charged for one shirt and did not receive it but your company took the money
I really love The quality and the style and the fast delivery what does see a few different colours in some of the clothing
All clothes were too small
Your models are not American
The clothes are very small, not true to size. Nothing fits. Additionally I placed the order Feb 17 and it arrived March 16. That's not acceptable.
Very easy website to navigate and work with.
Return if you accepted 30% of the value for items. Finally settled on a 50% but they never sent it. Beware if you buy anything from them items look good but I'll fitting and fabrics are low quality
The quality of this product is horrible - the fit is totally off, the fabric is literally see through and looks and feels nothing like the product description. The customer service has been terrible as I want to return the item and they are making it impossible to communicate with them. Now I am receiving emails that their email address is no longer valid.
It is much darker in color than pictured and very long on my 5'7" height.
The shorts would barely fit my granddaughter. Looks very deceptive.
I love the dress, but my weight has been fluctuating a lot lately, The dress is too small but I will keep it when my weight drops, hopefully.
Shipping takes too long & not enough updates on tracking
Won't be a third purchase. With no return policy you can't try item out for fit.
Product was cheaply made. One item I ordered the wrong item was sent. Tried to return. No response from company.
Have not found out how to return Azlzlee item so cannot say how my experience has been
Hard to make contact with company. Had to go through many extra steps to try to get refund
Too small for me. I don't need to write 50 letters to tell you the the product doesn't fit me. That is what being too small means and you know have 50 letters!
I described it above I am very disappointed. I don't think I'm going to repeat the experience.
It's a shame because your photos are interesting but not the product delivered.
Also I want us to return these three items they are packed in the bag ready to go please forward me the following information to return these items
Never received the 3 dresses I ordered & paid for.
Your size are smaller then thé canadien's one! And that size chart is not well respect!
It's not possible to return the cloth without paying. The service is well done and a partly refund is possible
I'm usually a med large and this large was way too small in shoulders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members