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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
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Great communication and speedy delivery. Quality clothing at a reasonable price
Cute clothes at a reasonable price. Very easy website to navigate. I couldn't get the 10% coupon code to work though
Just not going to order again, will shop brick & mortar so I don't have hassle of returning. Live & learn.
I am not sending a new order that I have prepared & ready to send: because 0
Ease of ability to reach your Customer Service 0! The reason for this is you have no customer service # or department: 0!
Delivery good. Quality and fit vs measurements on website do not match.
So far I trust Azlee to do the right thing and give me a refund for the brown shirt. The black shirt with the red hearts is one of my favorite!
I ordered 4 shirts. Was notified later that two were out of stock, and eventually received a refund for them. The two that were delivered were sized incorrectly--I ordered the same size I had on a previous order that fit nicely, but one was too tight around the middle, and the other I couldn't even get over my shoulders. It took weeks to get instructions for a return, but I followed them exactly. And THAT was weeks ago with no refund to date.
Poor. You sent me a tracking number which turned out to be invalid. Very disappointed ‼
First order was list reordered now have 2 charges on my credit card
This is my second time ordering this merchandise first order never came please expedite
Never received order sent elsewhere. Every time i asked told be patient. Better not be on my bill. Never order again first and last time! N
My order was posted to my email right away and I was notified as soon as it was shipped.
The return process is not good. I was told if I kept because they didn't fit, they would refund me 50% still haven't seen that. Now stuck with clothes that are to long and to small
Took my item a long time to get to me, no I'll use as many letters I want to use
Sizes good descriptions good only complaint is that sometimes a tanmk.is showm with a top and I am unsure if is part or extrapI liked the styles shown
I loved the dress that I ordered. I did pay extra for faster shipping, and I was pleased with the time of arrival. This dress is unique and comfy! True to size.
I ordered two tops on February 26. I never heard anything other than they received my order. I emailed them and they told me one top was out of stock. I was given option of cancel the out of stock top and shipping the second one. I agreed. I have checked tracking on the one top and it has ever been picked for four days. I really don't know if I will ever get this top.
Got email say it would be here never received it maybe time for a refund
Will not be ordering from you again. Was very disappointed
Can not get a response from them to exchange item. They require items returned w/in 30 days. I have been trying for weeks. The clothes don't fit-too big and very poor quality. I would NEVER use them again! Took months to to receive order- I would never refer someone to them
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.