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AzzleeReviews 11,093

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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Washington
1 review
0 helpful votes
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Great shopping experience
March 31, 2024

Great communication and speedy delivery. Quality clothing at a reasonable price

Date of experience: March 21, 2024
Massachusetts
1 review
0 helpful votes
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Spring
March 31, 2024

My experience was OK. Disappointed that they don't carry petite as I'm a short person.

Date of experience: March 21, 2024
Indiana
1 review
0 helpful votes
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I
March 31, 2024

Cute clothes at a reasonable price. Very easy website to navigate. I couldn't get the 10% coupon code to work though

Date of experience: March 21, 2024
Florida
1 review
0 helpful votes
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Just not going to order again, will shop brick & mortar so I don't have hassle of returning. Live & learn.

Date of experience: March 20, 2024
New Jersey
2 reviews
0 helpful votes
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I am not sending a new order that I have prepared & ready to send: because 0
Ease of ability to reach your Customer Service 0! The reason for this is you have no customer service # or department: 0!

Date of experience: March 20, 2024
Canada
1 review
0 helpful votes
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Not for XL me.
March 30, 2024

Delivery good. Quality and fit vs measurements on website do not match.

Date of experience: March 20, 2024
Pennsylvania
1 review
0 helpful votes
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Fast delivery
March 30, 2024

So far I trust Azlee to do the right thing and give me a refund for the brown shirt. The black shirt with the red hearts is one of my favorite!

Date of experience: March 20, 2024
North Carolina
1 review
0 helpful votes
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Undependable
March 30, 2024

I ordered 4 shirts. Was notified later that two were out of stock, and eventually received a refund for them. The two that were delivered were sized incorrectly--I ordered the same size I had on a previous order that fit nicely, but one was too tight around the middle, and the other I couldn't even get over my shoulders. It took weeks to get instructions for a return, but I followed them exactly. And THAT was weeks ago with no refund to date.

Date of experience: March 20, 2024
California
1 review
0 helpful votes
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Never received my order!
March 30, 2024

Poor. You sent me a tracking number which turned out to be invalid. Very disappointed ‼

Date of experience: March 20, 2024
Florida
1 review
0 helpful votes
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Wish I could talk to a human
March 30, 2024
Updated review

First order was list reordered now have 2 charges on my credit card

Date of experience: March 20, 2024

This is my second time ordering this merchandise first...
March 22, 2024
Previous review

This is my second time ordering this merchandise first order never came please expedite

Date of experience: March 12, 2024
Pennsylvania
2 reviews
0 helpful votes
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Horrible
March 30, 2024

Never received order sent elsewhere. Every time i asked told be patient. Better not be on my bill. Never order again first and last time! N

Date of experience: March 20, 2024
Montana
1 review
0 helpful votes
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My order was posted to my email right away and I was notified as soon as it was shipped.

Date of experience: March 20, 2024
Alabama
1 review
0 helpful votes
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Return
March 30, 2024

The return process is not good. I was told if I kept because they didn't fit, they would refund me 50% still haven't seen that. Now stuck with clothes that are to long and to small

Date of experience: March 20, 2024
California
1 review
0 helpful votes
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Delivery time is slow
March 30, 2024

Took my item a long time to get to me, no I'll use as many letters I want to use

Date of experience: March 20, 2024
Kansas
2 reviews
0 helpful votes
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Quick delivery good follow up.
March 30, 2024

Sizes good descriptions good only complaint is that sometimes a tanmk.is showm with a top and I am unsure if is part or extrapI liked the styles shown

Date of experience: March 20, 2024
Mexico
2 reviews
0 helpful votes
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I would order from Azzlee again!
March 30, 2024

I loved the dress that I ordered. I did pay extra for faster shipping, and I was pleased with the time of arrival. This dress is unique and comfy! True to size.

Date of experience: March 20, 2024
Illinois
1 review
0 helpful votes
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Not received tops.
March 30, 2024

I ordered two tops on February 26. I never heard anything other than they received my order. I emailed them and they told me one top was out of stock. I was given option of cancel the out of stock top and shipping the second one. I agreed. I have checked tracking on the one top and it has ever been picked for four days. I really don't know if I will ever get this top.

Date of experience: March 20, 2024
Oregon
1 review
0 helpful votes
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Did not receive
March 29, 2024

Got email say it would be here never received it maybe time for a refund

Date of experience: March 19, 2024
West Virginia
1 review
0 helpful votes
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Will not be ordering from you again. Was very disappointed

Date of experience: March 19, 2024
Wisconsin
1 review
0 helpful votes
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Can not get a response from them to exchange item. They require items returned w/in 30 days. I have been trying for weeks. The clothes don't fit-too big and very poor quality. I would NEVER use them again! Took months to to receive order- I would never refer someone to them

Date of experience: March 19, 2024