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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Hope dress looks as nice as the photo
Yes it was lovely
Good experience
I contacted them by email to cancel the order. They responded quickly & did the cancellation7.
I canceled order because not in stock. It has been 1 month since they charged my account and have not received refund
I was looking for a dress to wear to a wedding. Had a lot of complaints and I love that dress comments! Thank you!
I wasn't sure how long it would take for my purchase to arrive. It took 4 weeks for the delivery to arrive which I thought took too long.
An ok experience fast service. Over all it was good and I would probably order again in the future.
Very slow after order was sent. Still waiting for my item since the end of February!
Looked like a good quality and classy sweater but it was not. Arrived quickly but customer service would not honor full refund when workmanship looked faulty
Ordered three dresses. The company. Put the incorrect address on the package. Completely bizarre variation of mine. The dresses we never delivered to me they were sent back to the company. The company wanted to charge me a second shipping fee to resend them. I canceled the order and am waiting for a refund. Not sure how long I will have to wait!
This was easy to use but so many pretty items made it hard to make a decision! 🤗
Found exactly what I needed for an upcoming family wedding. Ordered items and am still waiting for the arrival of the 3 items. Time is running out.
I found my blouses, the package was put in the wrong box.
Two of the blouses are too tight, I will return them today. I would like to exchange them for a bigger size. I love the blouses.
Love the style of these clothes. Good quality for the price.
When ordering tops or shirts order at least two sizes up. Small make
Shopping experience was good, once ordered shipping took two weeks before I received my order.
The customer service is wonderful, prompt, and very accommodating. Couldn't be more receptive or nice.
Still waiting for the pants that I ordered a month ago.
Easy shopping and pretty quick delivery.
I would definitely shop from your site again.
I still have not received half of my order after almost 2 months. I finally requested a refund. We'll see if I ever get that.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members