business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
California
1 review
0 helpful votes
Follow Joan J.
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The designs were as shown in ad. The fit was awful. The 2X was like a large or maybe XL. Azzlee and sister companies do not know how to accommodate large sizes.

Date of experience: April 11, 2024
Nebraska
1 review
0 helpful votes
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Mistake
April 21, 2024

The dress did not fit and not what I expected. Returned it to address provided (cost 8.70) they refused it it was returned to me. Now they give me another address which I imagine will be sent back too. I am going to settle for 50% return because I am hoping that I will at least get some money back. They are a screw you company. I wish I had researched it before I ordered anything.

Date of experience: April 11, 2024
Canada
1 review
0 helpful votes
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Complaints re order
April 21, 2024

The Gray Casual Capri Pants with pockets were NOT a proper XL Size. In US Size it would be a LARGE...Difficulty navigating!

Date of experience: April 11, 2024
Georgia
1 review
1 helpful vote
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Not a huge fan
April 21, 2024

Shirts and pants ordered were not the quality anticipated. The return process practically unacceptable. They required multiple emails with the company trying to offer me discounts to keep my order. After getting exhausted of the process to return, I gave up and accepted the discount. Most items I can't use because they don't fit properly. Most of the clothing ran smaller than usual. Simply put- Poor quality clothing with a Bad return policy. I will not order again.

Date of experience: April 11, 2024
Maryland
1 review
0 helpful votes
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Purchase
April 21, 2024

The clothing are in Good quality. And style. Comfortable

Date of experience: April 11, 2024
Colorado
1 review
0 helpful votes
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Inaccurate sizing
April 21, 2024

The ordering process was very easy. However the sizing was extremely small. Probably about 2-3 sizes too small

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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Love the breezy style of the clothing and prices can't be beat! Everything I ordered came in a timely fashion and was as expected. Only drawback is two of the five items didn't fit/look great on me, so I opted to return them and learned there's no simple way to do it through the website. Returns involve several rounds of email communications with company reps (who were lovely, but still, who wants to write letters explaining why they feel something doesn't look great and then wait for approvals/shipping instructions?). Also, you have to pay for the shipping twice. I hope they can streamline this process so as to better compete with Amazon.com.

Date of experience: April 10, 2024
Florida
1 review
0 helpful votes
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Cruise Wear
April 20, 2024

Love my 3 new tops. Perfect for my upcoming cruise

Date of experience: April 10, 2024
Colorado
1 review
0 helpful votes
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Sizes run small
April 20, 2024

Everything I purchased is to small and looked nothing like the photos

Date of experience: April 10, 2024
Minnesota
2 reviews
0 helpful votes
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Excellence
April 20, 2024

Did not have to wait long for my order to come. The leggings fit perfect, and can't wait to wear them.

Date of experience: April 10, 2024
Illinois
1 review
0 helpful votes
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Bad, no correspondence about orders. That's all I can say because absolutely nothing has happened

Date of experience: April 10, 2024
Pennsylvania
1 review
0 helpful votes
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Summer slacks
April 20, 2024

Sizes r true to size u take. Had no trouble with ordering & received in a timely fashion.

Date of experience: April 10, 2024
Kentucky
1 review
0 helpful votes
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Clothing is perfect! Thank you.
April 20, 2024

Colors are beautiful and fabric very comfortable. Thank you for responding.

Date of experience: April 10, 2024
South Dakota
1 review
0 helpful votes
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Dress was very small.
April 20, 2024

They wanted me to pay the shipping. To China. They offered me 30% back. I took that offer because it would be better than paying for the shipping.

Date of experience: April 10, 2024
California
1 review
0 helpful votes
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Quality
April 20, 2024
Updated review

More bathing suit choices please
Shirt is not linen but plain cotton.that is a problem

Date of experience: April 10, 2024

More bathing suit choices please
March 30, 2024
Previous review

More bathing suit choices please

Date of experience: March 20, 2024
Alabama
1 review
0 helpful votes
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Nice
April 20, 2024
Updated review

It has been okay. The delivery time is a bit long.

Date of experience: April 10, 2024

First time visiting this website
February 28, 2024
Previous review

First time visiting this website. Loved the selections that I chose.

Date of experience: February 28, 2024
Alabama
1 review
0 helpful votes
Follow Lainey V.
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Easy to navigate the site. The quality is excellent and as expected. Beware of other sites that show almost identical products but quality is not comparable.

Date of experience: April 10, 2024
Georgia
1 review
0 helpful votes
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Very disappointed in dress
April 20, 2024

Color not like pix, sleazy material, sleeves not as long as pictured, dress very baggy! Sent dress back; waiting for refund on my credit card.

Date of experience: April 10, 2024
California
1 review
0 helpful votes
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The post office said the package - my order - was never delivered to them despite what Azlee tracking info showed. I needed my order by 4/5. I've been waiting on the refund. Not sure what country the support is in but all I get are scripted responses that don't seem to understand the issue and have not received my refund! Disappointed because I loved the dresses I ordered.

Date of experience: April 10, 2024
France
2 reviews
0 helpful votes
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The items came within a few weeks so that was good. Some are a little small and don't fit the way I was hoping. The arms on the dress were very small. Sometimes if things are made and sent from China you can't count on the sizes. I don't think I will buy things made in China especially clothing.

Date of experience: April 10, 2024