Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
The designs were as shown in ad. The fit was awful. The 2X was like a large or maybe XL. Azzlee and sister companies do not know how to accommodate large sizes.
The dress did not fit and not what I expected. Returned it to address provided (cost 8.70) they refused it it was returned to me. Now they give me another address which I imagine will be sent back too. I am going to settle for 50% return because I am hoping that I will at least get some money back. They are a screw you company. I wish I had researched it before I ordered anything.
The Gray Casual Capri Pants with pockets were NOT a proper XL Size. In US Size it would be a LARGE...Difficulty navigating!
Shirts and pants ordered were not the quality anticipated. The return process practically unacceptable. They required multiple emails with the company trying to offer me discounts to keep my order. After getting exhausted of the process to return, I gave up and accepted the discount. Most items I can't use because they don't fit properly. Most of the clothing ran smaller than usual. Simply put- Poor quality clothing with a Bad return policy. I will not order again.
The ordering process was very easy. However the sizing was extremely small. Probably about 2-3 sizes too small
Love the breezy style of the clothing and prices can't be beat! Everything I ordered came in a timely fashion and was as expected. Only drawback is two of the five items didn't fit/look great on me, so I opted to return them and learned there's no simple way to do it through the website. Returns involve several rounds of email communications with company reps (who were lovely, but still, who wants to write letters explaining why they feel something doesn't look great and then wait for approvals/shipping instructions?). Also, you have to pay for the shipping twice. I hope they can streamline this process so as to better compete with Amazon.com.
Love my 3 new tops. Perfect for my upcoming cruise
Everything I purchased is to small and looked nothing like the photos
Did not have to wait long for my order to come. The leggings fit perfect, and can't wait to wear them.
Bad, no correspondence about orders. That's all I can say because absolutely nothing has happened
Sizes r true to size u take. Had no trouble with ordering & received in a timely fashion.
Colors are beautiful and fabric very comfortable. Thank you for responding.
They wanted me to pay the shipping. To China. They offered me 30% back. I took that offer because it would be better than paying for the shipping.
More bathing suit choices please
Shirt is not linen but plain cotton.that is a problem
It has been okay. The delivery time is a bit long.
First time visiting this website. Loved the selections that I chose.
Easy to navigate the site. The quality is excellent and as expected. Beware of other sites that show almost identical products but quality is not comparable.
Color not like pix, sleazy material, sleeves not as long as pictured, dress very baggy! Sent dress back; waiting for refund on my credit card.
The post office said the package - my order - was never delivered to them despite what Azlee tracking info showed. I needed my order by 4/5. I've been waiting on the refund. Not sure what country the support is in but all I get are scripted responses that don't seem to understand the issue and have not received my refund! Disappointed because I loved the dresses I ordered.
The items came within a few weeks so that was good. Some are a little small and don't fit the way I was hoping. The arms on the dress were very small. Sometimes if things are made and sent from China you can't count on the sizes. I don't think I will buy things made in China especially clothing.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.