Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
She found your M size are too big to fit. She will order the small size.
Disappointed because I was so looking forward to my order and after receiving it I need to return the majority of it due to sizing and material.
Took my measurements, ordered accordingly but everything was tight
Buyer beware-the materials used were cheap and their return policies are sketchy. 1st they offer you 30% compensation to not return then if you still want to return they'll offer you 50% compensation. I don't know about you but these are not acceptable business practices.
Really liked the blouses I bought from you. Ordered several more in larger size because they run a little small. Now new ones come and are smaller than first ones. Whoever is making the garments are sewing wrong size tags into them and cheating customers.
I will continue to purchase from Azzlee. I can not find colorful and flattering but simple designs anywhere else.
I have requested to return the "World Map" shirt I bought because it is defective. No word back yet.
I ordered 2 tops,which although they did fit, do not look as nice in person as they did in your add. One is polyester,but looked more linen like and drapey in your add. The 2 pair of pants I ordered did not fit. One pair was too tight across my stomach and too long. ( I usually wear 2x but ordered 3x to be sure….nope) The other pair,although labelled as 3x,would fit more like a medium/ large I'd say!
One top I wanted wasn't available in my size.
The slacks are all true to size, one size up. All the blouses are TINY! Go up maybe two sizes if you have any bosom at all!
Very difficult to get a straightforward answer about returns. Get the runaround and very slow to respond. Back and forth about four times and still don't have a return address. I'm sure it'll be an address in China.
My first order took many weeks to arrive. I am giving you another chance. Clothes look cute but some look cheap. NO response to my question about returns.
They suck you in with their cute styles, never ship, want you to pick a replacement item, block you from their email….don't trust them….I've contacted the BBB.
Good. I received a timely response when I had a question.
I only received one dress; I ordered two dresses at approximately a cost of $88. Where is the other dress?
Poor quality and obviously made in China. I ordered a large (which I received) but there is no way I am going to try it on because it is very narrow and would probably have to the cut off of me. The photography is excellent in your advertisements but obviously misleading. In the picture it looks like embroidery of flowers. Actually the items are glued on. There is no tag with washing instructions or sizing. Would not order from you again.
Easy no hassle bought 1 pair of pants two shirts and fit great all small, the dress also a small doesn't fit, not sure about returns. But overall good experience
Shorts size 2xl are small more like a large! The material is stiff, made in China and hand wash!
Not returning due to charge unsure what size would fit!
I have made 2 attempts asking for return information, but have not received any replies.
Nice blouse and received in about ten days. Got it in ample time. Would order from them again.
Poor quality clothing for the price. Sizing of Lg, not correct
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.
Dear Carolyn,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day! If you have any question, you can contact us with email. Our customer serivce email: service@azzlee.com.
Best Regards,
Azzlee Support