business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Pennsylvania
1 review
0 helpful votes
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The order are for my wife
April 22, 2024

She found your M size are too big to fit. She will order the small size.

Date of experience: April 12, 2024
Delaware
1 review
0 helpful votes
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Unhappy.
April 22, 2024

Disappointed because I was so looking forward to my order and after receiving it I need to return the majority of it due to sizing and material.

Date of experience: April 12, 2024
Canada
1 review
0 helpful votes
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Sizes not right
April 22, 2024

Took my measurements, ordered accordingly but everything was tight

Date of experience: April 12, 2024
Minnesota
1 review
0 helpful votes
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Not happy
April 22, 2024

Buyer beware-the materials used were cheap and their return policies are sketchy. 1st they offer you 30% compensation to not return then if you still want to return they'll offer you 50% compensation. I don't know about you but these are not acceptable business practices.

Date of experience: April 12, 2024
Oklahoma
1 review
0 helpful votes
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Told I would be charged shipping fee to return garment along with the garment tags. Garment had no tags. Garment cannot be worn as it.

Date of experience: April 12, 2024
Texas
2 reviews
0 helpful votes
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Sadly dissatisfied
April 22, 2024
Updated review

Really liked the blouses I bought from you. Ordered several more in larger size because they run a little small. Now new ones come and are smaller than first ones. Whoever is making the garments are sewing wrong size tags into them and cheating customers.

Date of experience: April 12, 2024

My shopping experience has been very good
November 20, 2023
Previous review

I will continue to purchase from Azzlee. I can not find colorful and flattering but simple designs anywhere else.

Date of experience: November 20, 2023
Oregon
2 reviews
0 helpful votes
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Fabric Print was Reversed on Back of Shirt
April 22, 2024
Updated review

I have requested to return the "World Map" shirt I bought because it is defective. No word back yet.

Date of experience: April 12, 2024

Woot woot!
April 1, 2024
Previous review

Woot woot!

Date of experience: March 22, 2024
Minnesota
2 reviews
0 helpful votes
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Poor quality for money this time
April 22, 2024
Updated review

I ordered 2 tops,which although they did fit, do not look as nice in person as they did in your add. One is polyester,but looked more linen like and drapey in your add. The 2 pair of pants I ordered did not fit. One pair was too tight across my stomach and too long. ( I usually wear 2x but ordered 3x to be sure….nope) The other pair,although labelled as 3x,would fit more like a medium/ large I'd say!

Date of experience: April 12, 2024

One top I wanted wasn't available in my size
April 1, 2024
Previous review

One top I wanted wasn't available in my size.

Date of experience: March 22, 2024
Texas
2 reviews
0 helpful votes
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Not true to size
April 21, 2024
Updated review

The slacks are all true to size, one size up. All the blouses are TINY! Go up maybe two sizes if you have any bosom at all!

Date of experience: April 11, 2024

Couldn't get PayPal to work
April 1, 2024
Previous review

Couldn't get PayPal to work

Date of experience: March 22, 2024
North Carolina
2 reviews
0 helpful votes
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Returns
April 21, 2024

Very difficult to get a straightforward answer about returns. Get the runaround and very slow to respond. Back and forth about four times and still don't have a return address. I'm sure it'll be an address in China.

Date of experience: April 11, 2024
Colorado
1 review
0 helpful votes
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Clothing cheap looking
April 21, 2024

My first order took many weeks to arrive. I am giving you another chance. Clothes look cute but some look cheap. NO response to my question about returns.

Date of experience: April 11, 2024
Tennessee
3 reviews
0 helpful votes
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Swindlers
April 21, 2024

They suck you in with their cute styles, never ship, want you to pick a replacement item, block you from their email….don't trust them….I've contacted the BBB.

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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I like the clothing.
April 21, 2024

Good. I received a timely response when I had a question.

Date of experience: April 11, 2024
Florida
1 review
0 helpful votes
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Partial package received.
April 21, 2024

I only received one dress; I ordered two dresses at approximately a cost of $88. Where is the other dress?

Date of experience: April 11, 2024
South Carolina
1 review
1 helpful vote
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Very disappointed with the item.
April 21, 2024

Poor quality and obviously made in China. I ordered a large (which I received) but there is no way I am going to try it on because it is very narrow and would probably have to the cut off of me. The photography is excellent in your advertisements but obviously misleading. In the picture it looks like embroidery of flowers. Actually the items are glued on. There is no tag with washing instructions or sizing. Would not order from you again.

Date of experience: April 11, 2024
Azzlee S. Azzlee Rep
over a year old

Dear Carolyn,

Thank you for your feedback.

We are sorry to hear that you are not happy with the shopping experience with us. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day! If you have any question, you can contact us with email. Our customer serivce email: service@azzlee.com.
Best Regards,
Azzlee Support

Ohio
2 reviews
0 helpful votes
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Out of four three fit well
April 21, 2024

Easy no hassle bought 1 pair of pants two shirts and fit great all small, the dress also a small doesn't fit, not sure about returns. But overall good experience

Date of experience: April 11, 2024
Illinois
1 review
0 helpful votes
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Shorts smaller than expected!
April 21, 2024

Shorts size 2xl are small more like a large! The material is stiff, made in China and hand wash!
Not returning due to charge unsure what size would fit!

Date of experience: April 11, 2024
Georgia
1 review
0 helpful votes
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I have made 2 attempts asking for return information, but have not received any replies.

Date of experience: April 11, 2024
Florida
2 reviews
0 helpful votes
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Nice blouse and received in about ten days. Got it in ample time. Would order from them again.

Date of experience: April 11, 2024
Illinois
2 reviews
0 helpful votes
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Poor quality clothing
April 21, 2024

Poor quality clothing for the price. Sizing of Lg, not correct

Date of experience: April 11, 2024