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AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Florida
1 review
0 helpful votes
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Accurate fit,
April 25, 2024
Updated review

So easy to shop. Love the quality of these clothes.

Date of experience: April 15, 2024

Cuteness
December 14, 2023
Previous review

Received product when promised and in perfect condition

Date of experience: December 14, 2023
Missouri
1 review
0 helpful votes
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Very poor customer service.
April 25, 2024

For some reason the email I was using all of a sudden wasn't available and they are not returning any of my messages about a return I'm trying to do

Date of experience: April 15, 2024
California
1 review
0 helpful votes
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Purchased a dress, capris and an ankle bracelet. Capris were made cheaply and the dress as well. Both were not true to size. Ankle bracelet was ok.

Date of experience: April 15, 2024
Canada
1 review
0 helpful votes
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Dresses
April 25, 2024
Updated review

Both dresses were too small in the shoulders. I take a Size 14 and ordered XL.
The quality of the Denim Chambray was not denim but a shiny polyester fabric
And did not look like the photo. Both blouses were supposed to be linen and were
Polyester and seersucker instead.
Also, the Return was not an easy to do.
Plus, the prices quoted did not say it was American dollars anywhere until I saw it on
My credit card statement.
I will not order from Azzlee again.

Date of experience: April 15, 2024

Easy to search and view
March 26, 2024
Previous review

Easy to search and view.

Date of experience: March 16, 2024
New York
1 review
0 helpful votes
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Nice looking dress
April 25, 2024

Pretty fast delivery 👌 process was easy. Dress look great

Date of experience: April 15, 2024
New Hampshire
1 review
0 helpful votes
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Did not receive striped shirt.
April 25, 2024

Received 3 tops; not the striped shirt but I think I paid for it.

Date of experience: April 15, 2024
Massachusetts
1 review
0 helpful votes
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Poor quality
April 25, 2024

Tried to return merchandise, they offered me a credit I said No, then I had to mail everything back in the original package with an RMA number and email them the receipt with the tracking number after 6 weeks still no refund. I called my credit card company and the very same day I got an email that they just need a little more time to process my refund.
Stay away from this company.

Date of experience: April 15, 2024
Arizona
1 review
0 helpful votes
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Easy to find things...easy to order...hopefully, all will come as ordered.

Date of experience: April 14, 2024
Georgia
1 review
0 helpful votes
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Material and size
April 24, 2024

Just getting older and forgot which key meant, so I got two when I only ordered one. Tried it one, broke out and in hives plus the size was for an oversized fat person.

Date of experience: April 14, 2024
Indiana
1 review
0 helpful votes
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There were no issues ordering with this company. The product was described accurately and arrived on time.

Date of experience: April 14, 2024
Iowa
1 review
0 helpful votes
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Don't buy from Azzle
April 24, 2024

Items both cut too small to be actual medium size. Material on both items was not good quality.

Date of experience: April 14, 2024
Michigan
1 review
0 helpful votes
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Did not fit as described
April 24, 2024

Be sure the clothes you choose works for your body sizes.

Date of experience: April 14, 2024
Georgia
1 review
0 helpful votes
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Color is great.
April 23, 2024

The fabric and the fit are not right for me. The color is beautiful and as advertised. I will need to return.

Date of experience: April 13, 2024
Utah
1 review
0 helpful votes
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Horrible Return Policy
April 23, 2024

I bought several items. I liked most of them but want to return a few articles. I either have to take 30 Percent of the total, take a total refund and I PAY shipping to CHINA. Or get a gift receipt...I like to try the clothes on and then be able to return them if the don't fit. No questions asked and no gift receipts or other "Deals" from the store. I would never buy from them BUT because I have a gift certificate I will have to purchase something to get my money's worth. Never again will I make a purchase at AZZLEE'S!

Date of experience: April 13, 2024
California
1 review
0 helpful votes
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Not a happy customer
April 23, 2024
Updated review

Not happy with quality of products and sizing is incorrect

Date of experience: April 13, 2024

Ok so far
March 31, 2024
Previous review

Ok so far. Have to see products to see if I like them

Date of experience: March 21, 2024
New York
1 review
0 helpful votes
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Easy to shop, hard to return
April 23, 2024
Updated review

Arrived on time didn't fit, having issue returning

Date of experience: April 13, 2024

Very easy, hoping everything fits
April 1, 2024
Previous review

Very easy, hoping everything fits.

Date of experience: March 22, 2024
Arizona
1 review
0 helpful votes
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Poor service
April 23, 2024

I ordered a dress and after 7-10 days I asked for status of shipping. I was told the dress was sold out and they would be canceling order and issuing refund. If I hadn't asked, I wonder when they were going to inform me.
I have waited and waited for refund. I've texted 3 times, the last one accusing them of fraud.
They had no problem keeping my money from day one.

Date of experience: April 13, 2024
Arizona
1 review
0 helpful votes
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Very satisfied
April 23, 2024

Perfect from beginning to end. Loved the special care in packaging.

Date of experience: April 13, 2024
North Carolina
1 review
0 helpful votes
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Size not to standard
April 23, 2024

I bought 3 dresses none which would fit me. I wear a medium or small in everything I buy so I ordered medium. The bodice is so small it would not fit over my shoulders or upper body. The skirt was plenty big enough but the body is so very small. The only one I could get on was extremely tight. I have a small teen friend that tried them on as well & could not wear them for the same reason.I was very disappointed as I was planning to wear one for Easter. I will not order from there again.

Date of experience: April 13, 2024
Colorado
1 review
0 helpful votes
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Great customer service experience
April 23, 2024

Very delightful to deal with. She handled all of my issues in a very timely manner

Date of experience: April 13, 2024