business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
California
1 review
0 helpful votes
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Not for me!
April 25, 2024

The three colorful tops I ordered were vibrant in color, but that is about all of the positivity I have! They were skimpily made, so the size I always order from Amazon and other web sites, did not fit. I'm terrible at returns, so I will just donate them, but rest assured I will not order from Azzlee again and hopefully I'll not be tempted by FB advertising!

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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Terrible Experieence
April 25, 2024
Updated review

I ordered a dress. Within 10 minutes I get an email saying they don't carry that dress and cancelled my order. I had already requested the order be cancelled. They still charged my card and I haven't gotten a refund.

Date of experience: April 15, 2024

Lots of dresses to pick from and easy check plus had...
April 1, 2024
Previous review

Lots of dresses to pick from and easy check plus had all the answers to my questions there at check out.

Date of experience: March 22, 2024
New York
1 review
0 helpful votes
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Clothing not satisfactory
April 25, 2024

Materials used are not what I would consider quality

Date of experience: April 15, 2024
Ohio
1 review
0 helpful votes
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Easy filling in the information. The dress is not made to size and I am very upset because I loved the dress so much. A total waste of $49.00 plus.

Date of experience: April 15, 2024

Easy filling in the information
April 4, 2024
Previous review

Easy filling in the information.

Date of experience: March 25, 2024
Virginia
1 review
0 helpful votes
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Petite sizes
April 25, 2024
Updated review

Order the smallest size in pants and they are a little too big. Do you carry Petite size?

Date of experience: April 15, 2024

Very nice clothes good quality
April 18, 2024
Previous review

Very nice clothes good quality

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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Sun
April 25, 2024

Very nice style and color. Fabric a little tho net the it looked on line
Easy to order

Date of experience: April 15, 2024
North Carolina
1 review
0 helpful votes
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I ordered an XL and you sent a small. I tried to correct the order, but you did not correct it. I have since given away the small as I didn't want to go through the hassle of returning it.
I will not be ordering from this site again.

Date of experience: April 15, 2024
District of Columbia
1 review
0 helpful votes
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Disappointed!
April 25, 2024

I purchased size small, but the dress was huge and even if I belt it, it looks as though I am swimming in it. I like they fabric, but the sizing was very misleading and a disappointment.

Date of experience: April 15, 2024
Virginia
1 review
0 helpful votes
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Poor return department
April 25, 2024

I will never order from your company again. You make returns stressful and frustrating.

Date of experience: April 15, 2024
Nebraska
1 review
0 helpful votes
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Beautiful top.
April 25, 2024

Ordering and mailing was easy. Unfortunately - very sad- it doesn't fit!

Date of experience: April 15, 2024
Idaho
1 review
0 helpful votes
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Deceiving of size.
April 25, 2024

The dress was well made, shopping was easy, but the sizing is just way off.

Date of experience: April 15, 2024
Canada
1 review
0 helpful votes
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Recently purchased
April 25, 2024

My order was delivered in a timely manner so that was good but I was disappointed with the quality of the black shirt which I will be returning as the moon is peeling off and the 2 piece outfit is ok but quality is not what I expected it was poorly made

Date of experience: April 15, 2024
Arizona
2 reviews
0 helpful votes
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Okay
April 25, 2024

The fabric is so thin. You probably need to wear a camisole under it. The gray is a lot lighter in color than the picture. It's okay at best.

Date of experience: April 15, 2024
Canada
1 review
0 helpful votes
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Items of XS were not suitable.
April 25, 2024

Two of the four items in XS were not in the extra small size I expected.
They were more like a medium or bigger!

Date of experience: April 15, 2024
South Carolina
1 review
0 helpful votes
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I was surprised at how quickly I received the goods... Again, Thank you!

Date of experience: April 15, 2024
Nevada
2 reviews
0 helpful votes
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Buyer Beware RIPOFF
April 25, 2024

Their products are not as advertised. They are cheap and poorly made. YOU CANNOT GET A REFUND! I wasted $39 on what they said was a denim dress!
It was a shiny cheap fabric. DONT BUY FROM AZZLEE!

Date of experience: April 15, 2024
Ohio
1 review
0 helpful votes
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Clothing Runs Small
April 25, 2024

I ordered according to my bust size with all 4 tops listed slightly bigger than my bust size and all 4 were too tight.

Date of experience: April 15, 2024
California
1 review
0 helpful votes
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Cute, comfy, cotton dress
April 25, 2024

The white cotton eyelet dress is perfect for summer vacation destinations. It is getting more difficult to find cotton clothing, so I'm happy that I found this dress.

Date of experience: April 15, 2024
Illinois
1 review
0 helpful votes
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This review is for average weight and size 12 in the US. I ordered 2 summer dresses. One is the over-advertised orange shift dress with pockets. What I received was a course broadcloth shapeless dress which was labeled size LARGE; but clearly was meant for a US size SMALL or Size 8. The other dress was a white background with blue flowers and a short sleeve powder blue jacket. The dress was flowy and could fit size MEDIUM like a Size 10, but the jacket had armholes cut so deep; as if for a smaller backed woman.

Date of experience: April 15, 2024
Illinois
1 review
0 helpful votes
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Not what I expected.
April 25, 2024

Though I would give the customer service representatives and excellent review.The clothing that I received was not like the picture at all and the material was not at all what I expected.

Date of experience: April 15, 2024