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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I am pleasantly surprised at the customer service, they kept in touch with me concerning my order, gave me the option to either ship am item that was unavailable or to cancel it. Quick refund. Even checked back to see if I got my items. The tshirts I got were very nice quality fabric, washed very well & the fabric is so soft. True to size. I'll certainly be ordering again
The blouses are way too small. I order 3x thinking they would be big, but no way. I want to return them. Please send address to return my order.
Fabrice is not of great quality. Photos on add are deceptive.
The quality of each too was great. I found 2 tops to "just fit". 2 tops to fit perfectly, and one too too small. I used the sizing chart on each one.
Terrible quality. Terrible service. Don't like and don't want.
Sizes are off. They are larger than US had to take them in
I received all but the one shirt (I have received my refund). My only problem I need large shirts
Mediums are a bit snug. How can I exchange
Clothes are cheaply made. Button holes don't fit buttons, thin fabric.
Good but it took longer than expected - it looks good
Very disappointed! Loved the shirts but they run very small. No return information included with order.
Arrived on time. Loved the blouses. Really good experience all around
Three weeks delivery which was as expected so I was happy with that. I ordered an extra large and fit was as expected. The material is very thin- that was my only disappointment.
Not very happy with two of my purchases. Expected better quality material. Wore one of the shirts once and it fell apart in the wash.
Cheaply made. Thin as gauze. Can see right through it. Sizing is totally incorrect. It is at least 3 sizes smaller than the marked size. I gave it away.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members