On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything I ordered was in good shape. Delivery was prompt
It took a few weeks before I got my order. I was used to getting things faster but everything fit great and I'm real happy. My order was worth waiting on.
Have been very ill the last 1/12, lost to much weight and your size "s" fixes just fine on bottom and your "M"fixes just fine on top. Love the prices. Thank You
The process was efficient and easy. The company was in contact and provided prompt service.
The dress is too small and I wish to return it for a refund. Could you please let me know where to return this item thank you
Arrived quickly as promised. Like the fun spirit of the items.
Liked everything about my shirt except for the fact that the underarms were too large
It's hard to tell you my experience, since I didn't speak with an agent.
All the pieces I bought are too small for me, so I need to send them back. Can you please tell me how can i do it?
I am pleasantly surprised at the customer service, they kept in touch with me concerning my order, gave me the option to either ship am item that was unavailable or to cancel it. Quick refund. Even checked back to see if I got my items. The tshirts I got were very nice quality fabric, washed very well & the fabric is so soft. True to size. I'll certainly be ordering again
The blouses are way too small. I order 3x thinking they would be big, but no way. I want to return them. Please send address to return my order.
Fabrice is not of great quality. Photos on add are deceptive.
The quality of each too was great. I found 2 tops to "just fit". 2 tops to fit perfectly, and one too too small. I used the sizing chart on each one.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members