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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Excellent. Purchase corresponds to what was requested. Immediate solution to problem
Just to small in sizes………."………. That sums it up don't need to add anymore
Customer service was good; Material on blouses is way less than what I expected.
The shopping experience was OK. Really disappointed in the fabric of the blouse.
Well the ordering process went quite well, lets see how fast it ships and most of all, the quality and fit. Thank you
Première expérience décevante / aux grandeurs.
Difficile de commander en ligne sans essayer.
I never shop online but the shirts were really cute, so I ordered. Not one of the shirts fit correctly.
As my review showed, loved some & some was disappointing.
One item was back ordered but it came in fairly quickly.
Items of high quality. Just what I thought they would be.
Good quality and lots of compliments from my girls friends.
Long wait for items. The sizing was off, too small! Would not place another order.
I contacted customer service to request return service on a few items I purchased. The fit was too small in the shoulders. I'm not sure why I received a feedback response instead of a "how to" response. Hmmm...
I ordered an XL pant, the pants came in a package with label xl, but the pants were a medium. Still haven't gotten a solution to the returns.
Worse online experience ever! I give them a minus 10. You can't return items. They have a bogus website setup for returns. The clothes are poor quality. They took a month to ship items. There is no physical address for returns and they will not answer emails for a return authorization. A waste of time and money.
Love the shirt. Washed and dried with no shrinkage.
Website easy to navigate. Size chart accurate. Good, first-time experience
First time ordering from Azzlee and I shall shop again with confidence. Instead of the usual "arrives whenever" from a mail order company, I was kept well informed of what was in stock, on its way and on backorder. Well done!
Disappointed in the quality of both shirts
Am planning to return them both.
This is a long and tedious process. I don't think I will buy any more clothes like this on line.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members