From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Easy ordering online and received product with no glitches
True to size great fit & color. Arecied on time for special event The white pants I order casual dressy, loved the fabric
Took a while to deliver but they made sure I received my order.
For me they were to small. I have now ordered a bigger size in the future. One more time!
Easy to order. Response was prompt. Very satisfied with the service and the items I ordered
It is very hard to return an unwanted article. I was not able to get any help to return the dress for refund
As I was anxious to receive my purchases, three weeks seemed like a long time to wait for delivery. The items I purchased were very nice and fit well.
The material is thin. Being larger size it escapes me that the arms are never enlarged. Disappointed and kicking myself that i ordered online.
The dresses were sized well and arrived in beautiful condition. They were exactly what I wanted.
However, the delivery took 3 weeks.
Too complicated, nothing more to say, frustrated because you ask
Both times I've ordered both items were out of stock but was never told this before or after I ordered.
Ordered a dress that is out of stock but not notified
Trying to return my item has been frustrating no one will help me.
Package was a few days later than was expected, then it arrived.
Ordering easy; items were not true to size. Having a problem returning them and getting my money back
The dress I ordered was almost see through. Cannot wear it.
Nothing fit and did not like like the quality of the material.
Happy with purchase. Very satisfied with the company.
I purchased two capris, I used their size chart which is totally off. I ask to exchange size but they wanted me to keep because it would cost more to ship back. They offered to a percent off to order again. I would not pay to exchange. This company is from Indonesia, that is why they do not offer even exchanges. Never again….
I love the appearance of the clothing, but was disappointed when item I ordered was sent in the wrong size
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members