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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The top is beautiful. Unfortunately, it is way too small for me to wear. I usually wear a 2X, but ordered a 3X to be safe. Didn't work. It's probably too much of a hassle to return, so I'll just keep it and maybe give to someone as a gift. I really wanted this top because it reminded me of a favorite dress that I had as a child.
The experience is ok, i would have like it in a brown.
Azzlee has terrible customer service. There website states that you will hear back after 24 hours from sending email. I've been waiting for more than 72 hours and have sent multiple emails regarding instructions for return on a couple of items. Shoppers beware of what you see on website. What you see is not what you get. Fabrics on most of their styles is VERY, VERY, VERY cheap quality.
Very good experience. Easy to order & fast shipping
Fabric on floral tops was very sheer, requiring a camp underneath. Two of the tops were too tight in the bust. The wrong color was sent for one top.
I don't feel I should have to send an email to return an item. The shipping charge for a light-weight shirt was excessive, and now I must pay to return the item. I won't be shopping at Azzlee again.
The items were shipped in a timely manner but will not order from this web site.
Good shopping experience. Prompt service. Reasonable prices. Fit as expected.
Received in about a week, so far, so good. Can't wait to wear it!
Sizing way off. Disappointed the sizing maybe for those in China but not for me
I followed the size guide, but none of the tops fit me well, and they were not consistent in fit, top to, top. I regret that they were not acceptable or comfortable to wear. Pretty tops, but disappointing experience.
Easy to buy, quick delivery, beautiful colors and great product!
I love all three blouses and can't wait to wear them. Thank you!
This is my first time shopping with Azzlee. I fell in love with all the styles and just had to purchase these beautiful, colorful and flowing tops for summer.
Great site and easy to navigate on my phone. Highly recommend!
Easy website and cute clothes. Will definitely be buying from this site again.
Fabric is very cheap. Items look nothing like their photo in their catalog. Thier policy is you must contact them for returns. I've tried three times and they will not respond. Will NEVER do business with this company again.
The item is way too small and I need to return but there was no invoice or return info in the package. I want to return for credit.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members