Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
I'm getting the "run around" from customer service. I sent 2 items back, but can't get a refund. Very disappointed.
Disappointed that I didn't receive the dress. I wanted them to locate my package but they just issued a refund. Have not seen refund in my account yet. I will say they responded very quickly.
I ordered three items based on the pictures worn by the models when I received the items the quality of the clothing was less than satisfying will not recommend this to any of my friends and won't even bother returning the clothing just going to give them away to Goodwill
Clothing made for very Tall women! Return process is a very long drawn out process, still waiting for my refund, it has been over a month and counting.
The tracking information went "dark" for a while, but the seller assured me that the items were on their way. They were.
First, I placed an order a month later they wanted to know if I still wanted the order but they took the monies out of my account before they even placed the order. I had to wait a month to get the monies back and than they did not want to give it to me!
Satisfied with the quality of products. Recommend to increase sizes choice
Website was easy to navigate, great pictures. True (at least to the 1 of 4 pkg's I've opened so far) look and feel of shirt I picked. Sent request in email & actually heard back from them immediately WITH helpful info. I believe I will use them again WHEN I need more beautiful shirts
Seems very simple. Doesn't state material on products that might be a concern. Looking forward to getting my new blouses
When ordering thru this site you must be willing to wait for your order. Delivery is slow and just when you think you are not going to receive your order, it shows up. Clothing sizes are smaller than typical. Order a size bigger than you normally would wear.
Had a good experience. Arrived on time. Price was fair.
Pretty merchandise but I do not like the material and the L is too big, but I normally wear a L...be expecting my return
I was very disappointed in the fact that I was told the dress was no longer available after it did not mention that when I placed the order. I was pleased that my money was quickly returned to my account.
My girlfriend sent me picture of dress and thought it would be pretty with my blue eyes. Dress is for my daughter's February Florida wedding on beach. Dress needs no alterations which is unusual because I'm rather short! Very pleased with dress!
This dress is perfect. I'm a cancer survivor and had a double mastectomy 2 years ago. Without reconstruction. This dress fits on the top without alterations. Material is nice. It flows nicely. I love this dress!
The material in my items was terrible and there was no consistent size. All were mediums but some were too large and some too small. On top of that, you don't cover return shipping! I will never order from you again!
I'm not satisfied 😒. The pictures looked what I like when they got here nope not what I seen in pictures
Size small dress swallowed me so had to return it since no XS exists. Did not get full refund (did not include the postage). Loved the color and style though.
Hope they fit. Delivery was quick. Price was good.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.