business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
California
1 review
0 helpful votes
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Love the styles. New customer. Hope they ate as nice as they look online.

Date of experience: April 20, 2024
Colorado
1 review
0 helpful votes
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Can't Get a Refund 😖
April 30, 2024

I'm getting the "run around" from customer service. I sent 2 items back, but can't get a refund. Very disappointed.

Date of experience: April 20, 2024
Canada
1 review
0 helpful votes
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I don't generally shop like this so I'm a little reserved.

Date of experience: April 20, 2024
Virginia
2 reviews
0 helpful votes
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Never received item
April 30, 2024

Disappointed that I didn't receive the dress. I wanted them to locate my package but they just issued a refund. Have not seen refund in my account yet. I will say they responded very quickly.

Date of experience: April 20, 2024
Massachusetts
1 review
0 helpful votes
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I ordered three items based on the pictures worn by the models when I received the items the quality of the clothing was less than satisfying will not recommend this to any of my friends and won't even bother returning the clothing just going to give them away to Goodwill

Date of experience: April 19, 2024
New York
1 review
0 helpful votes
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Disappointed
April 29, 2024

Clothing made for very Tall women! Return process is a very long drawn out process, still waiting for my refund, it has been over a month and counting.

Date of experience: April 19, 2024
Florida
1 review
0 helpful votes
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The tracking information went "dark" for a while, but the seller assured me that the items were on their way. They were.

Date of experience: April 19, 2024
Arizona
1 review
0 helpful votes
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HORRIBLE, TERRIBLE NO SENSE!
April 29, 2024

First, I placed an order a month later they wanted to know if I still wanted the order but they took the monies out of my account before they even placed the order. I had to wait a month to get the monies back and than they did not want to give it to me!

Date of experience: April 19, 2024
New Jersey
1 review
0 helpful votes
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Very disappointing with return policy emailed service no response

Date of experience: April 19, 2024
Italy
1 review
0 helpful votes
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More sizes
April 29, 2024

Satisfied with the quality of products. Recommend to increase sizes choice

Date of experience: April 19, 2024
Washington
1 review
0 helpful votes
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Pleasantly surprised
April 29, 2024
Updated review

Website was easy to navigate, great pictures. True (at least to the 1 of 4 pkg's I've opened so far) look and feel of shirt I picked. Sent request in email & actually heard back from them immediately WITH helpful info. I believe I will use them again WHEN I need more beautiful shirts

Date of experience: April 19, 2024

Seems very simple
April 8, 2024
Previous review

Seems very simple. Doesn't state material on products that might be a concern. Looking forward to getting my new blouses

Date of experience: March 29, 2024
Illinois
1 review
0 helpful votes
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Be sure to order well ahead of when you need the items.
April 29, 2024
Updated review

When ordering thru this site you must be willing to wait for your order. Delivery is slow and just when you think you are not going to receive your order, it shows up. Clothing sizes are smaller than typical. Order a size bigger than you normally would wear.

Date of experience: April 19, 2024

The top is exactly as pictured.
November 2, 2023
Previous review

Had a good experience. Arrived on time. Price was fair.

Date of experience: November 2, 2023
Texas
1 review
0 helpful votes
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Returning
April 29, 2024

Pretty merchandise but I do not like the material and the L is too big, but I normally wear a L...be expecting my return

Date of experience: April 19, 2024
Virginia
2 reviews
0 helpful votes
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I was very disappointed in the fact that I was told the dress was no longer available after it did not mention that when I placed the order. I was pleased that my money was quickly returned to my account.

Date of experience: April 19, 2024
Illinois
1 review
0 helpful votes
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Dress fits perfect
April 29, 2024

My girlfriend sent me picture of dress and thought it would be pretty with my blue eyes. Dress is for my daughter's February Florida wedding on beach. Dress needs no alterations which is unusual because I'm rather short! Very pleased with dress!

Date of experience: April 19, 2024
New York
2 reviews
0 helpful votes
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Beautiful blue dress
April 29, 2024
Updated review

This dress is perfect. I'm a cancer survivor and had a double mastectomy 2 years ago. Without reconstruction. This dress fits on the top without alterations. Material is nice. It flows nicely. I love this dress!

Date of experience: April 19, 2024

Can't wait to get this dress
October 29, 2023
Previous review

Can't wait to get this dress

Date of experience: October 29, 2023
California
1 review
0 helpful votes
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Never Again
April 29, 2024

The material in my items was terrible and there was no consistent size. All were mediums but some were too large and some too small. On top of that, you don't cover return shipping! I will never order from you again!

Date of experience: April 19, 2024
New Mexico
4 reviews
0 helpful votes
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I'm not satisfied 😒. The pictures looked what I like when they got here nope not what I seen in pictures

Date of experience: April 18, 2024

Love this 😀
April 8, 2024
Previous review

Love this 😀

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
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Disappointed
April 28, 2024

Size small dress swallowed me so had to return it since no XS exists. Did not get full refund (did not include the postage). Loved the color and style though.

Date of experience: April 18, 2024
Nevada
2 reviews
0 helpful votes
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3/4 sleeve lovely top
April 28, 2024

Hope they fit. Delivery was quick. Price was good.

Date of experience: April 18, 2024