From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Disappointing... so many items sold out before my order was even confirmed!
Quick and easy. Took longer than extra cost cost to ship so it was a waste of money!
Wonderful selection, quick delivery, great quality at a great price!
Online experience was satisfactory, and products are okay
Items received do not look like what the photo show online.
Cheap looking, thin material.
Sizing is small.
Long wait to receive items after ordering.
No contact details to find out when the items
Will arrive.
I will never order from this site again even though the photos online are beautiful.
I'm soooooo disappointed!
The shirt is too small and I want to return it. I'm still trying to figure out how to do that.
Communication could be improved. I didn't receive notification that my parcel was on its way and as it was my first experience with this company I was concerned.
Easy to shop, cute clothes. Decent quality. They make you write 50 words in this description.
The size charts are wrong, no packing slip to return. Cheaply made
Easy to use, reasonable delivery time
50/50 on satisfaction of items
Thought I was buying in Australia. Items shipped from China and took almost 4 weeks. I feel these are poor quality, no stretch products. Very weird - patterns all appear to be printed/painted on. Customer service did reach out to see if items had arrived. Came using Aramex once hit Australian shores.
Nice and easy. The materials of both blouses and pants were not just comfortable but high quality. The sizes were a perfect fit.
Don't shop from here. The items are not what they look like.
Will let you know when i receive product in around 15 days?
The description of the fabric was pretty light or non-existent. Many of the items were made of cheap feeling polyester type fabric. We'll see how well their returns work.
Package arrived in good time for sumner use but I found they fit larger than a regular large. The floral blouse came in the wrong size entirely ( a 3x rather than a large) so that was disappointing. I don't think I will take any more chances ordering on line.
Online ordering was easy and was pleased with the product.
I was hesitant to purchase from this sight but was pleased that the items were delivered very quickly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members