Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Just waited a long time to arrive via USPS. No real experience, saw them on line liked them purchased them
Have not seen your site before. Nice range. Prompt delivery and good fit
Never called to exchange it. Husband broke his shoulder and we have been too busy. Will re-gift at Christmas to a medium size friend.
Sizes ordered from small to large, no confidence in size chart, hope they are correct. Fabric often not stated. Hope for cotton or linen. Need a narrative on why sizes so variable. After contacting customer service, bust size correct, but all are tight in shoulder.
I must say I was excited with my selection but read the reviews after placing my order. I was dreading receiving my order, thinking I would either not receive the goods or they would be such bad quality I wouldn't end up wearing them.
I was completely wrong. I contacted Azzlee in relation to the shipping times and received prompt, polite service. My order came within 3 weeks, which I thought was reasonable.
I am more than happy with all items, although one top had different coloured butterflies to that in my order. I will live with this as I can't be bothered with sending it back.
All items are lightweight and flowy which suits me - more than happy with my experience with Azzlee
Pleased with my order. The floral print blouse is my favorite.
See through both blouses. I could never wear either one to work.
Seem less. Arrived in good time and perfectly packaged.
I hope I would be able to return the items with no problem
I enjoyed the shopping experience
Came in the post quicker than expected
But I was a little disappointed in the shirt because of the motif not being centred properly
The shopping was easy and the cloths are nice BUT I need to return all 4 items for a larger size and have not been able to set that up at service website and cannot find a phone # for service. Very frustrated because I really like the cloths and want them, I need and XL on all items. EXTRA LARGE. HELP
I ordered five shirts for my wife. They arrived late. The shirts were not the size I ordered and were of such poor quality with obvious defects. The defects included missing buttons, missing buttonholes, tears, snags, etc. in the fabrics and so on.
I'm getting the runaround trying to get a refund. They requested videos, pictures, notes from my mother, you name it. I'm going to have to resort to turning this into my credit card company as a dispute.
I strongly recommend you stay away from this company.
Love the pants they fit well and feel comfortable. Nice fabric.
Items delivered in timely matter. I was happy with a couple of my items, and a couple of the other items I was a bit disappointed as they were a bit different than what was shown in the pictures when I ordered.
I was wary ordering online - thought it was coming from inside Australia - but it didn't.
Not sure I would do it again - even though I like the clothes.
Parcel was lost, said it was delivered but it wasn't. I was given a phone number to arrange collection 500+ Km away from where I live.
Once I contacted customer service I was advised about return/refund policy.
Purchased a top & pair of pants. I wear a 2x in top or 3x if I want a very loose fit. I ordered 4x from this company & it fits snug! Pants: Ordered 2xl & usually wear 1 or 2x. Pants fit snug. Clothing pictured beautiful. Clothing received is less than quality! Clothing is flimsy & items not styled as pictured! Pants shown are loose-fitted balloon shape. Pants received are like pedal pushers! OVERALL I WILL NEVER PURCHASE FROM THEM AGAIN! LET THE BUYER BEWARE! If you want clothing that is not high quality, continue to purchase here!
Took longer than expected to arrive at my address. Thanks
Easy online shopping! Very pretty items and good prices. Just hope the fabrics are good quality when they arrive. The only problem with shopping online is having to send back stuff that looks good online but is horrible when you open the package and realize it is pretty poor quality.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.