From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Really like previous purchases. Looking forward to New ones!
Easy, and affordable. I love these summer casual looks.
Wanted to exchange purchase as size I chose was quite tight on the belly area. I went for a trip out of the country before I could even fit as I also just came home from a trip prior when I left. When I looked in IG how I can exchange for bigger size, it was giving me only 15 days to exchange it and it was pass that time when I came back. I had lots of things to catch up at home after two, 2wk trips & it's only now I was able to check on old emails. Tags are still attached & unworn. I really like the designs and color but is it still possible to exchange for the next size?
Good experience mail was fairly quick all came at the same time
No issues with delivery time
Unfortunately 2 items were not to my taste so will be returning
One other I will change for another size
Good response from customer support to these issues
These designs are beautiful and the fabrics are lovely but only 1 fits even though I ordered 3 tops the same size. Disappointed as I wanted them for overseas holiday.
Pretty good items received were well made. Only one item that was a little disappointing the item had two long sleeve shirts which I thought you would receive two as advertised.
Easy to order. Fits are accurate. I didn't receive notification when the parcel as posted. So a surprise when it arrived. Great fit happy with what I received. Hope my sister lives her birthday present.
Happy with garment but I found delivery was a bit long
J'ai bien aimé mon expérience de magasinage et j'adore mes 3 produits… très confortable
Whilst the order came in good time, I would have preferred a conversation about the products not received not merely a substitute. I expected to receive what I ordered. I opened the parcel this week.
Easy shopping while in bed!
Downside is that I received two items that were not the colors I ordered. But it's ok. At least they were the correct sizes.
I was unable to apply an online coupon discount when I placed the order. Customer service applied it for me after delivery. That deserves a 5 star rating! I haven't tried on one of the pairs of pants yet but so far, items fit fairly close to expected. Thank you.
Love the selection!
Will buy from you again!
Great fit
Received in good time. The material was thin and not very good quality
Shipment came on time, the clothes are delightful. I'll be back
Some items were not as I thought they would be, cheaper polyester fabric, not the colour depicted so a bit disappointed overall... was really looking forward to the clothing, won't shop again
Great on time exactly like picture colour was perfect
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members