business logo of Azzlee

AzzleeReviews 11,040

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Illinois
1 review
0 helpful votes
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2 different tops
September 8, 2022

The first top is a complete disaster! The second top is wonderful. All things said, I'm on the fence about ordering again.

Date of experience: August 9, 2022
Nevada
1 review
0 helpful votes
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CAUTION. ALL ITEMS RUN VERY SMALL
September 8, 2022

Only kept 2/5 items because they all ran very small

Date of experience: August 9, 2022
Texas
1 review
0 helpful votes
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Great customer service.
September 8, 2022

All of the tops I purchased were unsatisfactory. Customer service was nice though. Had to return and am awaiting my refund.

Date of experience: August 9, 2022
Arizona
1 review
0 helpful votes
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Disappointed
September 8, 2022

I am unhappy with the fabric and fit. This is my last order from you.

Date of experience: August 9, 2022
Pennsylvania
3 reviews
1 helpful vote
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Online ordering
September 8, 2022

Sizes were smaller than expected... and returning was next to impossible.

Date of experience: August 9, 2022
Australia
1 review
9 helpful votes
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Shirt not what I ordered
September 8, 2022

I clicked on the picture to order my shirt and the size. Order went though ok but when I received it, the shirt was very different to what I ordered. They said I did not check the despatch email. I did check it. I tried to return shirt but they said it would be at my cost. They sent so many emails negotiating refund amount, I said $20 out of $50 and they offered $13. What a joke. Be aware, if you order something from this company, you may not receive what you ordered. Very disappointing.

Date of experience: August 9, 2022
Australia
1 review
0 helpful votes
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Sizing
September 7, 2022

I love the fabrics, prints and styles however the size chart is not vindictive of the product you receive. I ordered 5 tops and they where all vastly different in size, 3 of which don't fit at all.

Date of experience: August 8, 2022
Pennsylvania
2 reviews
0 helpful votes
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Very easy to navigate. I like the discounts. Nice quality clothing

Date of experience: August 8, 2022

Very easy to navigate
July 19, 2022
Previous review

Very easy to navigate. I like the discounts

Date of experience: July 19, 2022
Pennsylvania
1 review
0 helpful votes
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Blouse and dress
August 8, 2022

Everything fit just fine. No problem whatsoever. Will order again in the future.

Date of experience: August 8, 2022
Australia
1 review
0 helpful votes
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Delivery of goods ordered and review
September 7, 2022

Not enough communication, sizes on the small side of what is stated, materials used poorer quality than expected. Overall not worth the money spent you are charging too much for poor quality goods

Date of experience: August 8, 2022
Montana
1 review
0 helpful votes
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To small
September 7, 2022

Great looking clothes. Very nice quality, I just ordered to small. Needed X-Large

Date of experience: August 8, 2022
Texas
1 review
0 helpful votes
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Azeelee
August 8, 2022

First time buying with this company. Ordering was easy. Awaiting merchandise to see ithw quality and if it was worth it

Date of experience: August 8, 2022
Arizona
1 review
0 helpful votes
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Ok
August 8, 2022

Did not realize that most of your clothing is polyester. Will definitely look at product info.

Date of experience: August 8, 2022
Washington
1 review
0 helpful votes
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Not very pleased with your products
September 6, 2022

The pants and tops I purchased did not look like the photos. In addition to sizing issues, I was not pleased with the quality of the merchandise. I will not purchase from Azzlee again.

Date of experience: August 7, 2022
Canada
1 review
0 helpful votes
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Recent purchases
August 7, 2022

Products came quick, well packaged. Product materials were all slightly different thickness. Sizing was not overly generous. I got L size and thought they could be a bit roomier.

Date of experience: August 7, 2022
Virginia
1 review
0 helpful votes
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Clothes
August 7, 2022

The clothes were ok... did not fit. But overall ok shopping experience.

Date of experience: August 7, 2022
Tennessee
1 review
0 helpful votes
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Good
September 6, 2022

This is my first time ordering from you - I am hopeful everything is a nice as the pictures.

Date of experience: August 7, 2022
New Zealand
1 review
0 helpful votes
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Disappointed
September 6, 2022

When I saw that it was an Australian website I was confident in the sizing but found that I was so wrong could hardly get the shirt over my head. Sent the wrong colour

Date of experience: August 7, 2022
Australia
1 review
0 helpful votes
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Satisfied.
August 6, 2022

Fast delivery & items as they looked online. My only problem was the sizing & I had no problems with customer service with returns/refund. Will definitely recommend.

Date of experience: August 6, 2022
Virginia
1 review
0 helpful votes
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Overall OK
September 5, 2022

Order was received in reasonable time. Just really disappointed that the top is see through. Won't be purchasing any more tops.

Date of experience: August 6, 2022