Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Not a fan of fabrics. Size was wrong. They offered me a coupon that didn't work and then do not reply to my emails. For $5 someone will help with your order?
My order almost 2 months and when I contacted said it because 1item wasn't available. The jumper was not I expected and I'll keep it because I don't want to deal the long delays.
I hope that shipping doesn't take long
Good website, was trying to find Mother's Day 20% discount and couldn't Azlee was great about refunding the 20%. Took a few days, but worth it. I would recommend them.
Arrival was longer than I had expected. The items were satisfactory, but not as I had expected.
I did not receive dresses on time for my two events. When I received the dresses, I tried them on and found they were too big or too small. I am not shaped for Azzlee products. The return policy was confusing. Azzlee said to keep the dresses and they would refund me 30% of total price. I will try to use the dresses somehow or I will donate them.
Ordered two dresses. Sizes were weird and they looked like night gowns.
Wanted to return both of them. Was offered a discount to keep them. After numerous emails, I was finally given the return instructions. Received notice that the return had been accepted and I should have my refund. 5 weeks later after 3 reminders, I was credited for the return.
Wonderful. Accommodating to my needs. The merchandise is good quality and true to size.
Thank you, it was very easy to order the blouses I wanted
I am completely satisfied with everything I have ever purchased. The selection, size availability, and quality of items is top of the line. Service and delivery are very good services.
I am being advised to follow up on order I haven't received. My credit card will be in touch
What I thought my dresses would be shaped like and what they were actually shaped like were different enough for me to deeply regret my purchase. There was no narrowing at the waist of the dresses so they ended up hanging like moo-moo dressesðŸ˜
So far it's been easy. I'm not sure if i like the dress.
Order form was easy to follow.
I was unable to locate the coupon code.
Easy to order, great products. Tracking did not work and I called customer service for help. CS expidited order and it arrived in a week. Love my new shirts.
I'm trying to return the two tops. Waiting for authorization. Return label.
So far, so good! Now we will see how long it takes to get my clothes and their quality.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.