business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
South Dakota
1 review
1 helpful vote
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Horrible!
May 8, 2024

Not a fan of fabrics. Size was wrong. They offered me a coupon that didn't work and then do not reply to my emails. For $5 someone will help with your order?

Date of experience: April 25, 2024
California
1 review
0 helpful votes
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Order
May 7, 2024
Updated review

My order almost 2 months and when I contacted said it because 1item wasn't available. The jumper was not I expected and I'll keep it because I don't want to deal the long delays.

Date of experience: April 25, 2024

I hope that shipping doesn't take long
March 26, 2024
Previous review

I hope that shipping doesn't take long

Date of experience: March 16, 2024
Colorado
1 review
0 helpful votes
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Azlee Fashions and me
May 7, 2024

Good website, was trying to find Mother's Day 20% discount and couldn't Azlee was great about refunding the 20%. Took a few days, but worth it. I would recommend them.

Date of experience: April 25, 2024
Michigan
1 review
0 helpful votes
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It was satisfactory.
May 7, 2024

Arrival was longer than I had expected. The items were satisfactory, but not as I had expected.

Date of experience: April 25, 2024
Missouri
1 review
0 helpful votes
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Dresses for two events
May 7, 2024

I did not receive dresses on time for my two events. When I received the dresses, I tried them on and found they were too big or too small. I am not shaped for Azzlee products. The return policy was confusing. Azzlee said to keep the dresses and they would refund me 30% of total price. I will try to use the dresses somehow or I will donate them.

Date of experience: April 25, 2024
Illinois
1 review
0 helpful votes
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Wish I had never ordered.
May 7, 2024

Ordered two dresses. Sizes were weird and they looked like night gowns.
Wanted to return both of them. Was offered a discount to keep them. After numerous emails, I was finally given the return instructions. Received notice that the return had been accepted and I should have my refund. 5 weeks later after 3 reminders, I was credited for the return.

Date of experience: April 25, 2024
Texas
1 review
0 helpful votes
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Azzlee service is great!
May 7, 2024

Wonderful. Accommodating to my needs. The merchandise is good quality and true to size.

Date of experience: April 25, 2024
California
1 review
0 helpful votes
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Horrible. Please make it possible to return my dress. I have tried to navigate your instructions without any success at all.

Date of experience: April 25, 2024
California
2 reviews
0 helpful votes
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Thank you
May 7, 2024

Thank you, it was very easy to order the blouses I wanted

Date of experience: April 24, 2024
California
1 review
0 helpful votes
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I COULDN'T BE HAPPIER
May 7, 2024

I am completely satisfied with everything I have ever purchased. The selection, size availability, and quality of items is top of the line. Service and delivery are very good services.

Date of experience: April 24, 2024
Missouri
1 review
0 helpful votes
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Ordering was easy. It arrived in a couple of weeks after ordering.

Date of experience: April 24, 2024
Florida
1 review
0 helpful votes
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Have not received item
May 7, 2024

I am being advised to follow up on order I haven't received. My credit card will be in touch

Date of experience: April 24, 2024
Arizona
1 review
0 helpful votes
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What I thought my dresses would be shaped like and what they were actually shaped like were different enough for me to deeply regret my purchase. There was no narrowing at the waist of the dresses so they ended up hanging like moo-moo dresses😠

Date of experience: April 24, 2024
North Carolina
1 review
0 helpful votes
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Satisfying
May 7, 2024

So far it's been easy. I'm not sure if i like the dress.

Date of experience: April 24, 2024
Florida
1 review
0 helpful votes
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Quality
May 7, 2024

Worried about quality. Some things were low quality. Some exceedingly good quality

Date of experience: April 24, 2024
Louisiana
1 review
0 helpful votes
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Order form was easy to follow.
I was unable to locate the coupon code.

Date of experience: April 23, 2024
Nevada
1 review
0 helpful votes
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Excellent products
May 7, 2024

Easy to order, great products. Tracking did not work and I called customer service for help. CS expidited order and it arrived in a week. Love my new shirts.

Date of experience: April 23, 2024
Pennsylvania
1 review
0 helpful votes
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Quality
May 7, 2024

Good ease of use timely delivery and quality products

Date of experience: April 23, 2024
Michigan
1 review
0 helpful votes
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So far has not been easy to make a return.
May 7, 2024
Updated review

I'm trying to return the two tops. Waiting for authorization. Return label.

Date of experience: April 23, 2024

Great time!
April 3, 2024
Previous review

Great time!

Date of experience: March 24, 2024
Maryland
1 review
0 helpful votes
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First time ordering!
May 7, 2024

So far, so good! Now we will see how long it takes to get my clothes and their quality.

Date of experience: April 23, 2024