From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
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Returns
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The experience itself was great. Prompt shipping and delivery. But the jacket was not quite what I expected. What looked like embroidery in the picture was only printed on the fabric. It was a lovely jacket, just not for me. I passed it on to a friend.
I did a lot of research on your company to make sure I would get my jacket. Mostly everything indicated that I would have to order larger than usual. I am a 2X. Because it was a jacket I decided to go even higher than suggested so I could wear things underneath. I ordered a 5X. It almost fits. There is not enough room in the arms but I am trying to stretch them out. The jacket itself is lovely and seems to be good quality. I really hope I can wear it comfortably some day.
Not satisfied. Would like to return. How do I do that. There is no papers in package
Received well packaged and not a long wait for the delivery.
I am very disappointed now that I have received my items. 2 of the 3 clothing items are ripping at seams because they are so cheaply made and the 3rd was advertised as a sweater. It is not a sweater. It is thin material that looks like it was printed wrong. I have written to customer service to ask how to return the "sweater" and have not received a response. Plus I'll lose money anyway because I'll have to pay to ship it back. That is IF I get instructions in time to meet the 14 day return deadline. I will not order from this website ever again.
Good quality clothes and fast shipping. And everything looks nice on.
Easy site to navigate product well displayed and described
Looking forward to my next order! Will definitely order again.
The picture of this jacket makes it look fantastic but that is not what I got. It is faded and cheap material. I am very disappointed in this and would love to send it back.
The colour I chose, blue was really true to the photo. I did not realize the black top had indented stripes but it actually makes it a little more special Would definetely buy again!
Product took longer to arrive than expected and was of a lesser quality than I had hoped - in the end the item was too small to wear comfortably so your sizing is definitely on the smaller size
I ordered a birthday present, it is junk. I want to send it back and have asked for your address (not on the package) or an address label. Getting this makes me hopeful, but if I don't get an address label I am taking this to the better business bureau. You have to do better.
Easy - This is a birthday present, so I hope it fits my sister.
My pants are too big how do I return them? If You could get back to me would be much appreciated office at megaswim.com.au thank you Mick
I've requested a full refund and they have tried to get me to agree to a much less than full refund. The issue is still not resolved. I still have a very poor quality jacket and they still have my money.
I have a 4 because of the time it took to arrive, they said 11 to 15 days but it was much longer.
Nice clothing, you get what you pay for so it's not the best quality. Slower shipping
No problems with the order. It was easy and the item is perfect.
Picture of jacket looks much more elaborate than what I received. Jacket is just a floral fabric
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members