Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Shopping with Azzlee is easy and fun. Plus you find things you never see in stores.
I'm very happyb with my purchase and will be ordering more soon. I'm glad I went the bigger size though.
I think the sizes should be easier to add to your order
Professional site with beautiful clothes and a quick postal delivery
Return process was a HUGE hassle. Exchanged about 20 emails before I settled for partial refund just to end it
Bought these clothes for my mother's birthday. After a delivery delay, they did arrive in time and she is mostly very pleased with them. Thank you for the good customer service and good quality clothing and styles.
All clothes were individually wrapped. Postage time was excellent and clothes are of a good standard. The only negative I would say is I was not advised of the tracking or delivery of items.
Product terrible. Customer service answered promptly. Offered to refund half price of tshirt only not shipping. Too expensive to send back from Australia so I had a loss
Quality and sizing surprisingly as described. Very pleasing. Quite like the polyester as it seems to breathe and not make one feel hot and sweaty.
I have made a request to return these three products and have heard nothing from Azzlee. I would like a response immediately.
The products I bought were as pictured online and delivery happened within a few weeks of purchase.
The extra fee for converting Australian dollars to American, needs to be clearer.
In all honesty I was worried about whether the site was genuine. Happily, My order did arrive within 3 weeks of placing. The items were all there and correct. I did find the buttoned blouse true to size but my other items probably ran a little small. I would have preferred them a little more flowy having said that, they weren't tight and I can wear them. As for one of the blouses, I like the design and print, but not the material. The others were as expected and nice.
I was pleasantly surprised. It came when it was supposed to and the shirts were another surprise they were beautiful.
Poor quality, colors not as expected per picture. I should have known it would not be as expected by the price
I ordered three items from Azzlee--two sweaters and one jacket. All three were completely unwearable. They are very poor quality material, badly misshapen, and I cannot imagine them fitting any human I have ever seen. The sweaters are made of a material that feels like plastic. They make a crinkling sound reminiscent of plastic grocery bags. They are simultaneously too short and too low cut. I do not know of any plus size woman who wants to wear a winter sweater that shows her entire bosom and her entire midriff at the same time, while still somehow being too large in width. These are definitely not as pictured. One of the items was a jacket that, in the picture, appears to have a liner, but in reality is a thin, low quality fabric with visible seams that look very amateurish and no liner. There was no packaging slip and no return instructions. The website offered no return option. I immediately contacted customer service to request a return. All they were willing to offer was a gift card for less than 10% of what I spent. After I began a dispute process with my credit card company, they informed me they would let me ship the items back to them at my own expense, at which point they would refuse to issue a refund because I opened the clear bag to try the items on, and they would then sell the items to another customer to make even more profit off of the same merchandise. Do not buy from this company. It is a scam.
The jacket looks and feels like it is cheaply made. The design does not look like the picture and the material is lightweight and does not hold its shape well. Not pleased with the product.
J'étais très satisfaire. Bonne grandeur, bonne quatité. Je suis certaine que si je vois d'autres produits qui me plaisent à votre site, je vais regarder de près. Merci.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.