From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Dress shocking fit ordered wrong size shirt and can't get full refund these clothes are useless to me so will be donated to charity.
Easy to order, excellent delivery time just not the right choices for me
No probs easy to deal with with lovely styles very good site to deal with
These 2 tops wouldn't even come anywhere near fitting me as a size 22, I ordered 2xl, one was a size 8 and the other a size 16. You refunded a miserable $23 Aus which wasn't even 1/4 of what I paid for them or else I could return them at my own cost and waste more money. I will never purchase anything from you again.
Prompt answer to my query. I would be more careful to order a size larger than normal next time to save the returns process
Would not let me enter promo code BF30. So did not get my 30% discount. Was disappointed in the fabric of the sweatshirts. Will not be ordering from here again.
I wish to return part of my order, but cannot find an address on your return info page to return it to,
My order was very disappointed as I ordered xL for top and got this tiny size for shorts
My experience with Azzlee has been incredible. From the time I ordered to the time I receive my items. First time I have ever experienced such kind customer service.
I found shopping was easy, I like online shopping. Sizes were easily understood and correct.
Arrived in the mail on time. The shirt was exactly as it was described. Nice fit and it looks good on.
Poor quality items, feel very cheaply made. Colours did not match the website colours. Will never order again.
Easy to use website. Happy with this coat. The coat is more lightweight than it appears, but it is just fine for me.
Not as advertised would best describe this experience. I thought that I was ordering sweatshirts, not thin casual tops.
So far so Good, looking forward to receiving my order
This product is NOT of good quality. The yarn used is the cheapest possible. For an almost $40 sweater you would expect better quality. It is not the color as described in the advertisement. The one sent to me was black stripe with green and red. After contacting the returns department they give you the option of having an $8 refund and keeping it. Finally they decided that $19 was the best they could offer... the return postage was very high. I got the $19 refund and threw the sweater in the trash. Very very disappointed and angry about the entire process. Would give 00 stars if possible
Happy with purchase. It did take quite a long time to receive purchase
Didn't receive any confirmation emails or tracking until just before delivery - took a long time to deliver, even though the website had. com.au, so thought objects were in Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members