business logo of Azzlee

AzzleeReviews 11,030

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
North Carolina
1 review
0 helpful votes
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I want a refund please
December 14, 2022

Not good your make blouses for women with very small breast if you going to sell your products in the USA you need to make it normal American women we have breast we have curves and we have butt

Date of experience: November 14, 2022
Australia
2 reviews
0 helpful votes
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Happy with my purchases
November 14, 2022

Easy to navigate website - love the clothes which are good value for money. Material is light and summery for Australian beaches - prompt response from customer service and delivery took about three weeks

Date of experience: November 14, 2022
Wisconsin
1 review
0 helpful votes
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Items ran very small.
December 14, 2022

I usually can easily fit in a 1x top. I ordered a 2x and it is too tight. The sleeves especially were tight. I will not be using these tops. I guess I will either dontate them or find someone else to use them.

Date of experience: November 14, 2022
New Zealand
1 review
0 helpful votes
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Seven garments
December 14, 2022

Three tops are fine. The trousers and two tops didn't fit. Contacted customer service. Very prompt response and outcome. Need to buy a larger size in future.

Date of experience: November 14, 2022
Australia
1 review
0 helpful votes
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Not to size
November 14, 2022

This item is too tight for me and I did all the measurements. It also feels quite an inferior quality. Looking at other reviews I don't think I will attempt to return it and I have to pay postage to somewhere which is possibly not in Australia. I may have to give it away to someone who it will fit. I can't be bothered with all the trouble and cost of returning it.

Date of experience: November 14, 2022
New Zealand
1 review
0 helpful votes
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Sizing
December 14, 2022

It's a shame the sizes aren't consistent - both tops the same size but one didn't fit at all.

Date of experience: November 14, 2022
Wisconsin
1 review
0 helpful votes
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Graphic Christmas sweatshirt
November 14, 2022

Came before Christmas and fits great! Worked out for me

Date of experience: November 14, 2022
Virginia
1 review
0 helpful votes
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They were all too small very upset
December 14, 2022

Very upset about the order they were all very small

Date of experience: November 14, 2022
Washington
1 review
0 helpful votes
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Item came quickly
December 14, 2022
Updated review

Sizing too small and not an easy way to return. I put it in my donate pile.

Date of experience: November 14, 2022

They had my size and the jacket is reasonably priced
October 21, 2022
Previous review

They had my size and the jacket is reasonably priced

Date of experience: October 21, 2022
Indiana
1 review
0 helpful votes
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Sizing problem
December 14, 2022

Who makes these? The 3X is made very small. Feels like 3 sizes too small. Very tight. Sorry I wasted my money. Take me off your mailing list

Date of experience: November 14, 2022
Connecticut
1 review
0 helpful votes
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Review
November 14, 2022

I thought the sweatshirt would be heavier. But I put a turtleneck under it and it was fine. I guess it's for the summer.

Date of experience: November 14, 2022
Australia
1 review
0 helpful votes
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Nothing was as ordered
December 14, 2022

All three products ordered were not as advertised. When I requested a refund, I was challenged on my reason and not given the returns information. Instead I had to negotiate a refund of 50%. I will never wear these products. Lesson learned the hard way.

Date of experience: November 14, 2022
New Zealand
1 review
0 helpful votes
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Good but kept losing the cart so had to order something and then cancel it. -
Probably not computer savvy enough.

Date of experience: November 13, 2022
Australia
1 review
0 helpful votes
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The items I received were 3-5cm smaller than the stated measurements in the size guide. And the size guide is for the supposed measurements of the actual garment, not, as is the convention for the many items I have purchased on line, not for the purchaser's bust/waist measurement.
I have tried to exchange them for a size that fits me, but they ask me to post the items back to the USA at my expense. I bought them from and Australian website, and they were posted to me from an Australian postal address.

Date of experience: November 13, 2022
Australia
1 review
0 helpful votes
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Clothes
December 13, 2022
Updated review

Helpful, but a bit disappointed in the quality of the garments

Date of experience: November 13, 2022

All went well
October 23, 2022
Previous review

All went well

Date of experience: October 23, 2022
Australia
1 review
0 helpful votes
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Azzlee
November 13, 2022

Always nervous shopping on line but Azzlee proved to be reputable and delivered with no problems. Really nicely made garments. Will be happy to shop again. Thanks to all.

Date of experience: November 13, 2022
Australia
2 reviews
0 helpful votes
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I found that not being able to track the item a little frustrating

Date of experience: November 13, 2022
Pennsylvania
1 review
0 helpful votes
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Beautiful Blue Reindeer Earrings
November 13, 2022

Great experience in the whole. Order, shipping, packaging could have been a bit better.

Date of experience: November 13, 2022
Australia
1 review
0 helpful votes
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Not Happy
December 13, 2022

Unfortunately the clothes i received were not the clothes advertised

Date of experience: November 13, 2022
Kentucky
1 review
0 helpful votes
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Good Quality but...
November 13, 2022

Enjoyed my experience with Azzlee shopping but took about 3 weeks to arrive which may be standard for them. Only issue with product was a sweater which ran larger than I thought. My other Item was for a friend who had suffered a stroke and I had wanted to get her something special. That top was perfect.

Date of experience: November 13, 2022