Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Not good your make blouses for women with very small breast if you going to sell your products in the USA you need to make it normal American women we have breast we have curves and we have butt
Easy to navigate website - love the clothes which are good value for money. Material is light and summery for Australian beaches - prompt response from customer service and delivery took about three weeks
I usually can easily fit in a 1x top. I ordered a 2x and it is too tight. The sleeves especially were tight. I will not be using these tops. I guess I will either dontate them or find someone else to use them.
Three tops are fine. The trousers and two tops didn't fit. Contacted customer service. Very prompt response and outcome. Need to buy a larger size in future.
This item is too tight for me and I did all the measurements. It also feels quite an inferior quality. Looking at other reviews I don't think I will attempt to return it and I have to pay postage to somewhere which is possibly not in Australia. I may have to give it away to someone who it will fit. I can't be bothered with all the trouble and cost of returning it.
It's a shame the sizes aren't consistent - both tops the same size but one didn't fit at all.
Came before Christmas and fits great! Worked out for me
Very upset about the order they were all very small
Sizing too small and not an easy way to return. I put it in my donate pile.
They had my size and the jacket is reasonably priced
Who makes these? The 3X is made very small. Feels like 3 sizes too small. Very tight. Sorry I wasted my money. Take me off your mailing list
All three products ordered were not as advertised. When I requested a refund, I was challenged on my reason and not given the returns information. Instead I had to negotiate a refund of 50%. I will never wear these products. Lesson learned the hard way.
Good but kept losing the cart so had to order something and then cancel it. -
Probably not computer savvy enough.
The items I received were 3-5cm smaller than the stated measurements in the size guide. And the size guide is for the supposed measurements of the actual garment, not, as is the convention for the many items I have purchased on line, not for the purchaser's bust/waist measurement.
I have tried to exchange them for a size that fits me, but they ask me to post the items back to the USA at my expense. I bought them from and Australian website, and they were posted to me from an Australian postal address.
Helpful, but a bit disappointed in the quality of the garments
Always nervous shopping on line but Azzlee proved to be reputable and delivered with no problems. Really nicely made garments. Will be happy to shop again. Thanks to all.
I found that not being able to track the item a little frustrating
Great experience in the whole. Order, shipping, packaging could have been a bit better.
Enjoyed my experience with Azzlee shopping but took about 3 weeks to arrive which may be standard for them. Only issue with product was a sweater which ran larger than I thought. My other Item was for a friend who had suffered a stroke and I had wanted to get her something special. That top was perfect.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.